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Hilton Garden Inn Queens / JFK Airport

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Hilton Garden Inn Queens \/ JFK Airport
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942 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Queens / JFK Airport
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Showing 883: English reviews
Reviewed 6 March 2016 via mobile

A great oasis is our 1at leg of vacation. The Resturant, front desk staff -all very kind. Gym is large and clean. But the best was the overnight manager Tahithia (sp) who demonstrated exceptional leadership for her staff in customer service !!

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Helpful?
Thank Steve R
Tahirah Z, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Steve R, Thank you for your great review on trip advisor. Our guests comments and feedback are invaluable. I would like to take this opportunity to thank you for staying with us and look forward to welcoming you back in the near future. Have a fantastic day.

CA
Reviewed 27 February 2016

Spent a night at this hotel in July 2015 ; I waited a long time before writing the review, to allow time for my frustration with it to subside a bit so that I was not posting in haste. Hilton should be ashamed to have their name associated with this dump. I've stayed at many Hilton's in the past, and...

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3Thank gordon_mc
caracas, Venezuela
Reviewed 25 February 2016

The location is excellent for business and leisure travelers, as there is a bus service that takes you to the airport from where you can connect with the air train to take the subway. And breakfast is really good.

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Helpful?
Thank Estefanin M
Management response:

Dear Estefanin M, Thank you for sharing your thoughts on trip advisor. We do appreciate you staying with us and enjoying some of our great amenities. We hope you do visit again.

Angola, Louisiana
Reviewed 25 February 2016 via mobile

The rooms are nice and comfy. Not huge, but not small and seem bigger than many NYC hotels. The staff are amazingly nice and very accommodating. Only complaint: you can hear the planes taking off. The sound is not that bad/loud and should not be a surprise as "airport" is part of the name.

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Helpful?
Thank Wayne D
Management response:

Dear Wayne D, Thank you for taking the time to leave a review on trip advisor. I do appreciate your kind comments about our rooms and the staff. I am so sorry about the plane noise but it is not a common occurrence even though we are close to the airport. Thank you for staying with us and have a...

Poughkeepsie,NY
Reviewed 24 February 2016 via mobile

Recently had a flight issue that required an overnight stay near the airport. Will now make that a regular plan. Great location, very clean, comfortable. Met at the drive up by Junior - who couldn't have been more helpful! Ate dinner in the lobby cafe, delicious food, really great service. Happy we found it, happy to recommend it.

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Helpful?
Thank travelinmom58
Reading, Pennsylvania
Reviewed 23 February 2016 via mobile

I stay at this hotel a few times a year. One thing that stands out to me every time is how messy the check in desk is. But, if they cleaned it up, it would make such a difference! There's always a line...it is JFK after all. The lobby restaurant is convenient, and the food is pretty good. Rooms are...

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Helpful?
Thank Heather A
Baku, Azerbaijan
Reviewed 22 February 2016

I reserved room on 28.03.15. Travel agency paid for my room. When I checked in we were told that agency failed to pay for the room and we had to repay on the spot by cash. Later the case was clarified and it appeared that there was double pay for one room. I can't get my money back or get...

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Helpful?
1Thank Minush84
Management response:

Dear Minush84, I am so sorry there were issues with payment for the room. I would like to take a look at the reservation for you and see if the situation can be rectified. My name is Tahirah and I am the front office Supervisor. Please give me a call at 718 322 4448 and I will look into this...

JFK Airport, United States
Reviewed 16 February 2016

You can rely on quality service, food, accommodations at JFK Hilton Garden Inn. I can't recommend any other hotel in the area. The staff will do everything possible to make you feel at home with a gracious welcome. Food and drinks, as well as customer appreciation events are wonderful. Stay here and you'll be glad you did!!! I am happy...

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Helpful?
Thank Brian G
Management response:

Dear Brian G, Thank you for sharing your thoughts on trip advisor. Your comments is invaluable to us. I am glad your stay with us was extremely satisfying. Our team is genuine and always committed to ensure each visit is pleasant and memorable. Thank you for staying with us and will see you again in the near future.

Reviewed 15 February 2016

We chose this hotel because it was convenient to the airport. We had to wait too long for the shuttle. I called upon arrival and was told they were sending it to us. We had to wait about 30-40 mins for it to arrive. Considering the distance from the airport to the hotel, this was unacceptable. The hotel and room...

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1Thank DJUNA P
Management response:

Dear DJUNA P, I am so sorry about the issues you had with our shuttle and the computer chair. These are issues that can readily be fixed and I hope you will give us a chance by staying with us in the near future. We do have a great staff and I am glad you were able to experience their...

New York City, New York
Reviewed 14 February 2016 via mobile

Needed a hotel close to JFK for a late night pick up. My Gps was a big help as I am not sure I would have found the hotel tucked back in an obscure location. From the moment I arrived everything was perfect - the welcome from the front desk was lovely, the room very nice, the airport shuttle offered...

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Helpful?
Thank MarySam24
Management response:

Dear Isabelle B, I am so happy you enjoyed your stay with us. Our staff is what separates us from our competitors and reviews like yours help prove that point. We are committed to providing our guests with a warm, comfortable and relaxing environment while delivering exceptional service. Thank you for staying with us and we would love for you...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located just a quarter mile from JFK International Airport and a short drive from the city’s top attractions, the Hilton Garden Inn Queens / JFK Airport is the perfect location for your next trip to New York City. Catch a game at Citi Field or watch the U.S. Open at the USTA Billie Jean King National Tennis Center at Flushing Meadow Park. Take a short trip to Manhattan and enjoy the great attractions the city has to offer or take the family to Coney Island. The property is also a great venue for events as well with 1200 square feet of meeting space for up to 65 guests. After a long day of sightseeing, relax on our Garden Sleep System® bed and enjoy our well-equipped rooms and when it’s time to go, we provide complimentary shuttle service to JFK airport. ... more   less 

Additional Information about Hilton Garden Inn Queens / JFK Airport

Address: 148-18 134th Street, Jamaica, NY 11430
Region: United States > New York > Queens > Jamaica
Price Range: $233 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Queens / JFK Airport 3*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Travelocity, Priceline, Hotels.com, Odigeo and Orbitz so you can book your Hilton Garden Inn Queens / JFK Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Jamaica
Hilton Garden Inn Jfk
Hilton Jfk
Hilton Garden Inn Queens / JFK Airport Jamaica, New York
Hotel Style:
#2 Green Hotel in Jamaica
#2 Business Hotel in Jamaica
#4 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Queens / JFK Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Queens / JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is near the airport and they offe free shuttle to and from the airport. I really didn't enjoy my one night stay. I was very disappointed”
 of 5 bubbles 307tayl0r, 28 Nov 2016 | Read review
“First stay overlooked hotel front, good views at night. 2nd night overlooked the airport, again, night views good.”
 of 5 bubbles 900sandraa, 4 Nov 2016 | Read review
“Bring ear plugs. Can't do much about the noise.”
 of 5 bubbles arkiegal, 3 Nov 2016 | Read review
“Do not accept 125”
 of 5 bubbles TedA708, 23 Oct 2016 | Read review
“Avoid Room 319 - faces the back of the front of the building, next to ice machine vending machine. I suggest pick another hotel, altogether.”
  • Located steps from your room a vending machine and ice maker!
  • This is a special kroom for Hiton Honors Memers Ony
  • Hilton Garden Inn Queens / JFK Airport
 of 5 bubbles SandraWCCA, 8 Oct 2016 | Read review
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