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Hilton New York JFK

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Hilton New York JFK
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1,527 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton New York JFK
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Showing 1,408: English reviews
London, United Kingdom
Reviewed 22 August 2016

I stayed here for 1 night after a flight from London. I had to wait an age for the shuttle bus but when it arrived it was a quick trip to the hotel. The hotel is dated, and the rooms particularly so. That said the bed was comfy and the bathroom was fine - very powerful shower! I was able...

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1Thank aks120LasVegas
Boston, United States
Reviewed 22 August 2016

This is a fine hotel for a quick overnight stay if you are catching a flight out of JFK. The rooms are clean and well appointed. However I agree with many others who have reviewed prior in the fact that the a/c in the room is VERY loud. I was happy however as it helped drown out the noise from...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Sandra A
caribbean
Reviewed 20 August 2016

Firstly Hilton Hotel if you send me a "rate my experience" questionnaire and I have been bothered to spend time filling it in the least you can do is read it and reply/action/acknowledge it. There's no point in doing this on either side if you take no notice. Maybe a Trip Advisor review will be noticed although maybe not. We...

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Thank islandgirlCaribbean
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

IslandgirlCaribbean, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are not the "norm" our customers usually experience when staying at our beautiful hotel. I have reviewed your room condition/cleanliness, sink faucet positioning and elevator...

Hampton, Virginia
Reviewed 20 August 2016

Excellent value, treated with the utmost care and high quality customer service that Hilton is known for by the staff and especially Mr. Ahmed Latif. This Hotel is a jewel & convenient to public transportation!! Luxurious accommodations, excellent dining, perfect for first time visitors to New York. Parking is plentiful and the surrounding area was quiet - very close to...

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Thank DivineConceptGroup
Fort Lauderdale, Florida
Reviewed 19 August 2016

The hotel and staff were very friendly. But the bus stop to the city from the hotel where the train is at was in a very bad neighborhood. We were traveling with children so it was a bit uncomfortable. As far as the hotel goes. It was clean and they had a shuttle back to jfk and everyone there was...

Review collected in partnership with Hilton Hotels & Resorts
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Thank RoseTabio
UK
Reviewed 18 August 2016

Stayed here for the second time in August. Large airport hotel but very comfortable, nice rooms, good restauarant and good service. Very convenient for JFK and has a good reliable shuttle service with helpful drivers. Needed to drop our car off at the car rental and were given a phone number to phone the shuttle for a pick up. The...

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Thank Bellatravelscom
Jamaica, New York
Reviewed 18 August 2016 via mobile

The staff is very friendly. The front door man was extremely pleasant and helpful. The front desk employees were very accommodating. The cleaning men were the hardest-working people we have ever seen!! Wish we had great employees at our business. Ebony and Carmen in the restaurant area were fabulous! Thanks for a great stay😊

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Thank AnnMarieAlteri
Reviewed 17 August 2016 via mobile

My 2 kids (ages 1 and 3) and I were supposed to fly to NY with my mom to do some sight seeing with my mom before heading overseas where we live. My mom had to cancel at the last minute. Let me tell you, the people at this hotel have been so helpful! They help me find ways to...

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Thank Jennifer C
Washington DC, District of Columbia
Reviewed 16 August 2016 via mobile

There are some key reasons to take a hotel by the airport...need a good sleep and a hot shower. On the good sleep front, the roar of the AC (in both the adjoining rooms we had) was so loud it actually interfered with sleeping...was ridiculous, keeping us awake when it was on and startling us when it kicked on...bed was...

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Thank PlatinumHoney
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

PlatinumH, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are not the "norm" our customers usually experience when staying at our beautiful hotel. I have reviewed your A/C noise level and shower hardware experiences...

Reviewed 14 August 2016 via mobile

I stayed here as I arrived late and night and had another flight early the following morning. Check in was quick and easy, room clean and bed very comfortable. Room service was quick and efficient, I had a salad which was a very good size. Free wifi and airport shuttle were also great value. Minor problem - there were small...

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Helpful?
Thank Georgina W

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 

Additional Information about Hilton New York JFK

Address: 14402 135th Ave, Jamaica, NY 11436-2200 (Formerly JFK international Airport Hotel)
Region: United States > New York > Queens > Jamaica
Price Range: $231 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Booking.com and Hotels.com so you can book your Hilton New York JFK reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Hilton New York JFK Jamaica
Hotel Style:
#4 Business Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New York JFK staff and other travellers.
32 questions
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Questions? Get answers from Hilton New York JFK staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is probably not that much difference in the basic amenities- if you're just staying over for a flight, get the cheapest room you can.”
 of 5 bubbles F3391RHkellyr, 14 Feb 2017 | Read review
“709 was better than 817 in Oct. 2016 as newer & better. View of JFK was nice.”
 of 5 bubbles CAhistorian, 4 Feb 2017 | Read review
“View of the city is much better and be sure to ask about a tour of Manhattan.”
  • Woke-up to a snow covered landscape. A magnificent view!
 of 5 bubbles debik414, 24 Dec 2016 | Read review
“Avoid SERVICE elevator which is hidden behind door marked housekeeping.”
 of 5 bubbles DCL32951, 14 Dec 2016 | Read review
“No great views here so not sure it matters where you stay...Executive Level is 11 and 12.”
 of 5 bubbles kaisurf, 22 Nov 2016 | Read review
5 of 5