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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 29/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Kingston
Updated 29/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 10 hotels in Kingston
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Skiing
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Vending machine
Tennis court
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English
Location
Full view
38Car recommended
Grade: 38 out of 100
26Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
500 Frank Sottile Blvd, Kingston, NY 12401
Getting there
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409Reviews2Q+A92Room tips
Reviews
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Very organized staff. Noisy hotel. Doors that don’t fit door frames with big gaps so the sound of slamming doors is constant. Maids that work from morning to afternoon slamming doors all day long. They don’t even keep quarters at the front desk if you need to do laundry in only hotel’s one washer and dryer?
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Date of stay: July 2022Trip type: Travelled on business
Room Tip: Avoid staying here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jill Dispensa, General Manager at Courtyard by Marriott Kingston
Responded 1 week ago
Global, We are so sorry to hear this! It is feedback like yours that gives us the information that we need to address situations within the hotel, Thank you so much for taking the time to write this review and to positively acknowledge our staff! I 'm not sure why quarters were not available to you, as we have quarters readily available for our coin operated machines. I will definitely make sure that each staff member knows where they are located in an effort to not have this situation repeated. Thank you so much for your time and your business!
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Took three tries before they found us a room. First room looked out on two large trash barrels. Second try was 83 degrees and no one could fix the air conditioning. Finally the nice manager found us a room. Since the hotel seemed to be only a quarter filled cant see what the problem.was. We were given two $10 coupons and used them for breakfast the next morning where the server didnt bring the full order my husband asked for.
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: Face the back away from the traffic noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jill Dispensa, General Manager at Courtyard by Marriott Kingston
Responded 1 week ago
Joan, I am extremely sorry for the poor service that you received. I'm happy that I was able to find you a room to your liking. Unfortunately your visit was at a time of employee transitions. I hope that you will benefit from the changes that we are making during your next stay with us! Thank you for taking the time to write this review. We value your words and thoughts. Thank you! Jill
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I am a Marriott Platinum who has visited many Courtyard by Marriott hotels. The hotel was nice and clean (above Courtyard average). General Manager Christina Crespo is wonderful and pleasant. Other staff members are friendly and courteous.
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Date of stay: October 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jill Dispensa, General Manager at Courtyard by Marriott Kingston
Responded 1 week ago
436hendis. While Christina has not been with this property for some time now, we appreciate your feedback and taking the time to leave a review. Our new staff greatly appreciates such positive feedback for their efforts of excellent customer service! Thank you and we hope to see you again!
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We made reservations over 4 months in advance for two rooms, one with 2 beds for my teenage son and daughter. We spoke to them twice before check-in to confirm that the rooms we booked were reserved, which they assured us they were. We arrived at the hotel after a very long day of traveling from FL and were met at the front desk with a disgruntled night manager that looked as if we just woke her. She said there are no more available rooms with 2 beds, with the excuse that they "overbooked". The other employee was actively vaping behind the desk while talking to us. They then told us if we need bottled water we should go to the bar. Long story short, no water in the entire hotel. The bed was worn and uncomfortable and there was no hairdryer in the rooms. For over $300 a night per room and being a Marriott member, this is absolutely unacceptable! I could go on, but I think this is enough to share...…
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Avoid at all costs!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Staff friendly and accommodating. Room clean and comfortable. Glad I wasn't in a hurry, as it took an hour to complete breakfast. Bistro was evidently short-staffed with only one employee trying to run the front and kitchen. Self-serve coffee ran empty. When food finally arrived, it was luke warm and no condiments offered (salt & pepper only at the counter). Several potential customers left before being serviced. Did not live up to the breakfast advertised in the room flyer.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Anita is the best! Fantastic check-in as Anita answered all the questions and was incredibly warm and welcoming! Can't wait to return and visit this area again. Nice room and pool and outdoor area. Convenient to many places of interest and great coffee in the morning.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here on our way up to Hunter and should have just drove the extra time to stay up that way. Service was great and the room was clean (found 1 sock by the bed but not a huge deal for us, we have certainly found much worse left behind). These are 2 things I have come to expect from any Marriott hotel though. The hotel itself seemed like old, like it had some new paint slapped on it in hopes it covered the dings. Just from the outside pulling in I could tell the chose the wrong Marriott, There is a Residence Inn directly across the street which from the outside (and lobby, we went over to look) looked much newer and maintained. Also, I'm sure I'm not the only person to mention this... There are train tracks down the hill that echo up each time a train passes and blows their horn. Bother my wife more than me because once I'm out, I'm OUT. Average stay at an average hotel.…
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Date of stay: February 2022
Rooms
Location
Service
Room Tip: Ask to be facing away from the train if you are a light sleeper
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tharaldson Hospitality, Owner at Courtyard by Marriott Kingston
Responded 30 Mar 2022
Please accept our sincere apology for your disappointing stay. We appreciate your feedback, as it helps to improve our service for any future stays. Have a Great Day! Amy Trostle
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We stayed here one night while visiting a nearby college. The employees at the hotel were very courteous and professional. Our room was clean and comfortable, and we were pleased to find a microwave and mini fridge. Bedding and linens were soft and plentiful. Our double room was larger than we expected and included a small sitting area near the windows. Wi-fi was easy to use. The hotel is near a Target (you can walk there), and is near other stores and restaurants. I would definitely consider staying here again if in the area. Critiques/suggestions: Our fridge didn't seem to be very cold, and it had a slight stale odor, but it was good enough for one night. I wish the coffee supplies in the room included tea bags, plus we only had one packet of creamer/sugar despite having 3 packs of coffee. The hotel does NOT offer any kind of continental breakfast, though there is a bistro where you can order and pay for food. I also found it interesting that the type of room we reserved online, a month in advance of our stay, was not available when we arrived; it was okay because we ended up not needing that type of room, but it seemed odd that their reservation system didn't seem to be well-matched with the online booking (we booked directly through the hotel and not a 3rd party site).…
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Date of stay: March 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tharaldson Hospitality, Owner at Courtyard by Marriott Kingston
Responded 30 Mar 2022
We are happy to hear you enjoyed your stay. We appreciate your feedback and have shared your comments with our hotel team to better improve our service. We look forward to seeing you again when you are in the area. Have a Great Day! Amy Trostle
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Stayed at the Courtyard one night on our way up to VT. Staff was pleasant and the room clean. The hotel is a little "tired", but typical for a Courtyard. Layout of room with king bed was a little wonky, but spaced out okay.
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Date of stay: January 2022
Value
Location
Service
Room Tip: Upper floor was quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tharaldson Hospitality, Owner at Courtyard by Marriott Kingston
Responded 4 Feb 2022
We are sorry to hear about your non exciting stay with us. Thank you for sharing your feedback. We have shared your comments with our hotel team to better improve our service. Have a Great Day! Amy Trostle
Read more
We stopped here for the night on our way to Hunter mountain to go skiing. The rooms were clean and spacious. The woman at the counter was able to give us connecting rooms. The cafe in the lobby had great food and service for breakfast. We were very pleased with the accommodations and wound stay here again.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Tharaldson Hospitality, Owner at Courtyard by Marriott Kingston
Responded 8 Jan 2022
We are happy to hear you enjoyed your stay. Thank you for your great review and recommendation. We look forward to seeing you again soon. Have a Great Day! Amy Trostle
Read more
PRICE RANGE
US$176 - US$294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott kingston hotel kingston, courtyard kingston, kingston marriott, kingston courtyard
LOCATION
United StatesNew YorkCatskill RegionKingston
NUMBER OF ROOMS
89
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Kingston
Which popular attractions are close to Courtyard by Marriott Kingston?
Nearby attractions include Hudson Valley Mall (0.4 km), Starry Nights Studio (0.4 km), and Duns River Felh (0.5 km).
What are some of the property amenities at Courtyard by Marriott Kingston?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Kingston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Kingston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Kingston?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Kingston?
Conveniently located restaurants include SushiMakio, Jolly Cow, and Texas Roadhouse.
Are there opportunities to exercise at Courtyard by Marriott Kingston?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Courtyard by Marriott Kingston have airport transportation?
Yes, Courtyard by Marriott Kingston offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Kingston?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Kingston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Courtyard by Marriott Kingston?
Many travellers enjoy visiting Senate House State Historic Site (4.7 km), Montgomery Place (7.5 km), and Hutton Brickyards (4.6 km).