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114 State Route 28 Exit 19 New York Thruway, Kingston, NY 12401-7444
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (39)
Room & Suite (37)
Dining (5)
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A note from Quality Inn & Suites Kingston
Updated 02/06/20

About

#9 of 10 hotels in Kingston
Location
Cleanliness
Service
Value
Welcome to the Quality Inn & Suites, a Kingston hotel in the heart of the Catskill Mountains. Perfectly located off Interstate 87 near Catskill Park, the Quality Inn & Suites™ hotel is less than four miles from the Hudson River Cruises. This Kingston, NY hotel is within 15 miles of Horse Shows In The Sun (HITS) and Bard College. The State University of New York at New Paltz (SUNY New Paltz) is only a short drive from the hotel. The Dutchess County Fairgrounds, home of the Dutchess County Fair and Rhinebeck Antiques Fair, is just minutes away. The Hudson Valley Garlic Festival, voted the number one Food Festival in the United States by USA Today , is also close by. Several shops and restaurants are in the surrounding area. Be sure to visit Roudigan's Steakhouse and the Hollywood Lounge, located on the property.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Golf course
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Restaurant
Breakfast available
Horseback riding
Business Centre with Internet Access
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Stay 2 or more nights and get 20% off
278Reviews3Q+A56Room tips
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Spinyli wrote a review 19 Sep
Long Beach, New York70 contributions31 helpful votes
I stayed here based on availability as it was a last minute booking. I have literally never stayed in a more disgusting hotel. I felt like I was living in an episode of Hotel Impossible. There is clearly nobody working here who has any interest in creating a safe, clean and friendly environment. The lobby stinks, literally. There are several signs stating pets are not allowed. I was told to sign an acknowledgment that if I did bring in a pet, I would be fined. The gentleman at the front desk was wearing a worn out t-shirt and never made eye contact. When I mentioned to him how they must have had issues with pets, the response without looking up was “we don’t allow pets”. Before he handed me my key, he grabbed a small key envelope, put it up to his mouth and blew it open. Then placed the keys in the envelope. I saw him do this three times. No sense of hygiene whatsoever. Room: Old, outdated, smelled like stale cigarettes. This motel has smoking and non-smoking rooms however they are not segregated so the entire motel smells like cigarette smoke. The air conditioner constantly turns on and off and is extremely loud. The room refrigerator had a constant clicking sound and was splattered in white paint. The Wi-Fi was spotty at best and unconnectable from my phone. Bathroom: There was a passive-aggressive sign in the bathroom claiming if I stole a hand towel, I’d be charged $15. One of my bath towels was blatantly stained. There was no drain stopper in the sink or tub. The wallpaper was peeling off the wall. Checkout: 7:30am No desk agent on duty. Someone from housekeeping was slouched over on her phone on one of the lobby couches. When she saw I was there to check out, I was instructed to just leave the key on the counter. No bill. No questions about my stay. Cold. The hotel parking lot is poorly lit in many areas and did not feel safe. Do not stay here. Plain and simple.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Do not stay here. It’s worth driving an extra 20 minutes for something decent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MSQueen333 wrote a review Aug 2022
Indian Land, South Carolina22 contributions9 helpful votes
This has got to be the worst hotel I have ever stayed at. From the outside, it looks like an abandoned property. Rooms are functional. The clerk was curled up on the couch in lobby and refused until the 3 rd request to help. No continental breakfast even though at cost per night I would have expected one. My fault for not checking. Free coffee.coffeemaker was a joke.
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Date of stay: August 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lori s wrote a review Aug 2022
1 contribution
In the first room we were assigned, the toilet bowl was broken. In the second room, the front door didn't lock from the inside. When I returned to the room later in the day, the room key no longer worked. When I complained to the front desk, I was told "This is a very old hotel." Well, this 'very old hotel' charged me $300/night. I will never stay here again, and I recommend no one else does as well!
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Date of stay: August 2022
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Room Tip: Stay far away from this hotel!
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Lissa A wrote a review Jul 2022
1 contribution
Rating: 1 (but it is truly a negative rating) Front desk lady is very rude. We have circumstances where we brought our mom from MA to NY so she can vacation wih my brother and family who is arriving a day later. Due to iur work schedule, we drive her a day ahead and booked a room at this hotel due to the lower price. We spoke to the staff when we called and booked the room and asked for special allowance to: first, allow late checkout and if her ride has not arrived, to second, allow her to stay in a comfortable partnof the lobby till the time she is picked up, which we hope is around 3pm-ish, then third, have assistance to help bring her stuff to the lobby as she is 80+ years old and is not as strong to manage. We are told that we have to pay another night’s stay to make that happen and she is only allowed up to 1 hour to sit in the lobby. They also were charging a higher rate than identified in the reservation. It was $25 more that they claim will be returned if unused, as it covers the incidentals, which I do not understand what to cover, since they claim to have a restaurant, but it is closed, and there is no breakfast on the facility, not as identified in the website. Also, they had me sign an authorization to allow my mom to stay since I made the reservation in my name. We showed our displeasure on all this, and she said twice that we are taking too much of her time. By the way, when guests entered the facility, she rudely called to then and ask them what is their business here, and apparently, they have checked in already and was just going to their room with their family. She was rude from the start to the end. Hindsight, we should have recorded the conversation. At the end, we cancelled the reservation, but was not given any email acknowledging the cancellation. This was at 6 pm 9July2022. She wrote the cancellation nimber for me in a scratch paper but no official cancellation. I will monitor our account because if she does charge us for a room we did not use, we will surely report to the BBB. Management of this hotel, please py attention to your staff. I have atayed in many hotels around the world as I did travel for work, and never did I encounter front lobby staff that is as rude as this person. I am giving 1 star rating, but it should be negative ten stars as my rating, I normally rate 4 or 5 when pleased, and I am very easy to please. We are happy to pull her out of that reservation, and have her stay at a Marriott instead where she was allowed to stay in her room longer than needed, especially she was suffering from allergies and clearly needed the rest. If you are considering this hote for a quick convenient stay, even if just for the bed, please reconsider. Stay anywhere else instead of here.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: If you can, just do not consider this place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Erin J wrote a review Jun 2022
1 contribution
Entirely rude and unhelpful staff,no customer service. Called front desk to ask a question, line rang and rang for minutes on end. Finally just walked over to front desk and staff person is gabbing away on a personal call. Reservation (and guest services book in the room) indicated that breakfast was included. Went to find breakfast in the morning and were informed there was no breakfast included. After our first night, asked housekeepers in hallway for extra hangers and mentioned we didn't need housekeeping service for the day, she said to make sure we hung the tag on our door (the only helpful person our entire stay). After night 2, we wanted housekeeping service+fresh towels so we took tag off door handle. Returned back later in the day to an untouched room. Went to front desk to ask why and for fresh towels. Were informed that we have to ASK for housekeeping service, which at no point was mentioned during checkin. So we at least asked for fresh towels, staff person said she didn't know where to get towels (how??), finally came back with ONE towel. My aunt asks for more because there are 3 of us in the room/on the reservation and she was incredibly rude about providing more, and then was in even more of a huff because we asked for 3 whole sets (handtowels, washcloths).
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nicole S wrote a review Feb 2022
1 contribution
Front desk guy wasn't wear a mask. Coffee maker wasn't cleaned from the previous guest. Bathroom wasn't clean either. No breakfast included even the website listed as there is. The front desk lady was kind a rude. This place needs a major update on facilities and people who work there. I won't stay again.
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Date of stay: February 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mary C wrote a review Oct 2021
Victor, New York45 contributions16 helpful votes
Now that I have read the reviews I agree whole heartedly. The pictures must be years old. The hotels is rundown and the hallways were not clean. Of course they say that there is a restuarant attached but it is not open. On the positive side the room was clean. Certainly not worth the $180 it cost.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GDavid wrote a review Oct 2021
1 contribution1 helpful vote
Rooms were clean however they are old and outdated. Had to have keys "redone" after staying one night even though we had booked for 2 night stay. Outlet in bathroom did not work. Paid for non-smoking room and had ashtrays in each of our rooms, with a terrible odor of smoke throughout the building. Cigarette burb marks in the bathroom on the edge of the tub. Went to 2 ice machine on 2 different floors and neither of them worked
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andy P wrote a review Oct 2021
1 contribution1 helpful vote
Don’t Stay Here. Probably the worst motel I have ever been in. And full price for some ungodly reason ($179). It would have been overpriced at $79. The room smelled horribly of smoke, and the bathroom even worse. The comforter was dirty, mold in bathroom and a coffee machine from 1967. When we called to complain, the manager told us that she went to the room afterwards and smelled no smoke. This could not possibly be true. The only redeeming quality is that if you want to buy a car, you are in luck since the hotel is located in the parking lot of a car dealership. I have never seen that. Ever. The name of this joint should be the low quality inn.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robin P wrote a review Oct 2021
1 contribution
The room was 'Suppose' to be Nonsmoking, but it WREAKED of smoke. As bad as the room smelled, the bathroom was even worse. I dont mean a slight smell of smoke, this was so overwhelming that i could barely breathe. In addition the bathroom had black mold on the tiles. I have allergies so it was a long,miserable night . They front desk could not switch my room since it was solidly booked. I paid $160 for this room, including a 10% discount they gave me at checkout. Totally unacceptable. The room was way overprice and the 10% 'accomodation' discount did not in anyway compensate for the miserable experience. How can they call this a non-smoking room? The owner has not returned my calls.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$99 - US$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites kingston hotel kingston, quality inn and suites kingston, quality inn hotel kingston, quality inn kingston ny, kingston quality inn
LOCATION
United StatesNew YorkCatskill RegionKingston
NUMBER OF ROOMS
147
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Frequently Asked Questions about Quality Inn & Suites Kingston
Which popular attractions are close to Quality Inn & Suites Kingston?
Nearby attractions include Hudson River Maritime Museum (5.1 km), Kingston Uptown Historic District (1.7 km), and Forsyth Park (1.7 km).
What are some of the property amenities at Quality Inn & Suites Kingston?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Quality Inn & Suites Kingston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Quality Inn & Suites Kingston?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Kingston?
Conveniently located restaurants include Christina's Restaurant, Le Canard Enchaine, and Hoffman House.
Are there opportunities to exercise at Quality Inn & Suites Kingston?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Inn & Suites Kingston?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Quality Inn & Suites Kingston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites Kingston offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Quality Inn & Suites Kingston?
Many travellers enjoy visiting Senate House State Historic Site (1.7 km) and Hutton Brickyards (5.4 km).
Is Quality Inn & Suites Kingston accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.