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Quality Inn & Suites Kingston

215 reviews
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Traveller (10)
Room & Suite (9)
Dining (1)
Overview
  • Excellent10%
  • Very good12%
  • Average22%
  • Poor21%
  • Terrible35%
8 Nov 2017
“They need to remedy the smell!”
26 Jul 2017
“Seen better, seen worse ”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
2.5 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)Write a Review
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1 - 5 of 211 reviews
Reviewed 1 week ago

On 2/15/2018, after 7pm, I needed a room with my "service animal", I was offered a room, but, I told the clerk I'd be back shortly, after dining. I returned approximately one hour later, and attempted to check in with a different clerk, as the...More

1  Thank Buzz G
Response from Tina M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 6 days ago

Buzz G, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated...More

Reviewed 1 week ago via mobile

I stayed with my family for just 1 night. I figured that even if it’s a bad hotel, it’s just one night. But this is my first and last time staying here. The rooms were really cold, the hot water wasn’t working in one room...More

1  Thank aahmed1010
Response from Tina M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 6 days ago

aahmed1010, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according...More

Reviewed 11 November 2017

I kept trying and trying to make reservations directly with the hotel, because we were out of wi-fi connection in the Catskills. I had some questions to ask them. Finally went through the Choice phone system and made the reservation. Upon checking in, the clerk...More

Thank gerenahum
Response from Guest_Relations_2018, Guest Relations Manager at Quality Inn & Suites KingstonResponded 15 November 2017

gerenahum, Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very...More

Reviewed 8 November 2017

This hotel is extremely old and shabby looking but we were only staying one night... The only good things I can say about this hotel is that the bed was very comfortable and it was convenient off the thruway. The bathroom really needs updating, as...More

1  Thank be519
Response from Guest_Relations_2018, Guest Relations Manager at Quality Inn & Suites KingstonResponded 15 November 2017

be519, Thank you for sharing your experience with us. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. I'm glad you found our location to be convenient, and I hope...More

Reviewed 28 October 2017 via mobile

We had a lovely stay at this hotel. Rooms were clean, beds comfortable and hotel was very quiet. The staff was very nice and welcoming. I had doubts about this hotel after reading some of the other reviews however, our experience was very nice. The...More

Thank Barbara C
Response from QualityInn12401, Guest Relations Manager at Quality Inn & Suites KingstonResponded 31 October 2017

Barbara C, Thank you for taking the time to let us know how you enjoyed your stay at the Quality Inn & Suites Kingston Hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Room Service
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$82 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$82 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (10)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Jack S
1 October 2016|
Answer
Response from paws0810 | Reviewed this property |
place is old internet slow - no clue - but I've been traveling all my life to all sorts of great hotels and not so great - hooking up an xbox in your room??? thats interesting - i have no idea... sorry - - the place is in... More
-1
Votes
Jayne K
24 September 2016|
AnswerShow all 4 answers
Response from danwstr | Reviewed this property |
When you book a room you always have to remember to specify you want a non-smoking or smoking room. Even so, I'm surprised the hotel wouldn't make the switch. Must have been a packed house that night.
0
Votes
paws0810
8 June 2016|
Answer
Response from Raul F | Reviewed this property |
Heavy traffic in the area and the gym is awful Better to stay closer to downtown Woodstock
0
Votes
Room Tips
"Don't be frustrated by the location being in a car dealership parking lot."
Read review
"This time we stayed facing the Thurway didnt hear the traffic ."
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"I was in room 164 -- great room but a bit of a hike to the lobby."
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"Away from doors, elevators and ice machines"
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