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Quality Inn & Suites Kingston

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Quality Inn & Suites Kingston
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198 Reviews from our TripAdvisor Community

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Showing 194: English reviews
East Bay
Reviewed 7 October 2016

Probably the WORST hotel we’ve ever stayed in. For some reason, the night we needed a room, most hotels were sold out except the Quality Inn. Made last minute reservations at the highest price the hotel charges. We arrived to a room that had no TV connection, a filthy toilet and smelled like a smoke stack even though it was...

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Helpful?
2Thank SueAnneP
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Dear SueAnneP, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar...

Topton, Pennsylvania
Reviewed 18 September 2016

I went to an all day seminar at this hotel. The meeting room was very nice and the hotel looked very impressive. I did not go into any of the rooms. As a conference center it seemed nice. Lots of parking. There is a Ford car and truck dealer right there and you have to drive through parked trucks to...

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Helpful?
Thank Loreen H
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Dear Loreen H, Thank our so much for choosing Quality Inn & Suites Kingston,We are so glad that you had a good time with us. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We are all looking forward to your...

HUNTINGTON
Reviewed 27 August 2016

Nice. A large hotel, only two floors but covers a lot of ground. For a regular price room, our room was one of the largest we've stayed in. Located next to the Thruway, right off the exit. Free buffet breakfast at the adjoining restaurant was pretty much scrambled eggs and pancakes. Gotta be the smallest buffet I've ever seen. But...

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Helpful?
Thank danwstr
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you so much for your compliments to our free buffet breakfast options and service. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. On behalf of our entire staff, we thank you for your business and we hope to see...

Long Island, New York
Reviewed 14 August 2016 via mobile

Stayed one night after a day at Hunter Mountain for a Festival. This Quality Inn is very convenient to the NYS Thruway. The place definitely needs work. There were noticeably worn carpets and wall cracks, especially in the stairwells. The first room we were given had a door that was so out of line that there was a big gap...

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Helpful?
Thank russellbW1191YD
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you. The feedback...

Montreal, Canada
Reviewed 5 August 2016

My husband and I stayed 1 night last weekend and both had an awful experience with the staff working the front desk. My husband found the evening girl rude and very impatient. Made you feed like you were bothering her if you had a question that made the check-in process longer. She clearly did not want to be there. I...

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Helpful?
Thank vlabreche
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs...

Greenville, South Carolina
Reviewed 1 August 2016

This place was mostly pretty good, but there were a number of annoyances. I did not have a reservation, and when I got there at 7:00 p.m. I had no trouble securing a room for one with a king-sized bed. The front-desk clerk was helpful, told me how to get to my room, listed some of the amenities, explained the...

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Helpful?
Thank Donna K
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It...

Lebanon, Maine
Reviewed 27 July 2016 via mobile

I travel for work and needed a place close to my destination. I arrived late as I usually do when I travel and usually gone early in the morning, so pretty much just a place to take a hot shower, maybe catch up on some work and get some sleep. The check in was easy and pleasant, she was very...

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Helpful?
2Thank DenAmy
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for sharing the details about your recent visit. I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Your comments regarding the ways we...

Reviewed 26 July 2016 via mobile

If I could give this place a negative review I would, one star is too good for them. I had the most horrible experience here that I have ever had at a hotel and I travel a lot. The staff was rude especially the manager, Andrew, who was an outright liar. The room wasn't very nice and the restaurant sucked....

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Helpful?
Thank sidinsd12
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the...

Port Saint Lucie, Florida
Reviewed 22 July 2016

Traveling from Florida to meet friends. A clean but in need of a face lift hotel. Too expensive for the quality of this hotel where it is located and what it offers. The pool is indoor which I guess that's good in winter if heated but being from Florida would like to see sunshine

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Helpful?
Thank paws0810
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. I hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true...

Morristown, New Jersey
Reviewed 18 July 2016

Where do I begin? We were attending a wedding near Kingston and needed to find a place with availability to spend one night. Quality was one of just a few places with a room. My reservation was made via Booking.Com, it was for a non-smoking king room. I noticed a week before our stay that the confirmed reservation stated it...

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Helpful?
2Thank pauljay57
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We are continuously improving upon our services and accommodations while addressing our...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites, a Kingston hotel in the heart of the Catskill Mountains. Perfectly located off Interstate 87 near Catskill Park, the Quality Inn & Suites™ hotel is less than four miles from the Hudson River Cruises. This Kingston, NY hotel is within 15 miles of Horse Shows In The Sun (HITS) and Bard College. The State University of New York at New Paltz (SUNY New Paltz) is only a short drive from the hotel. The Dutchess County Fairgrounds, home of the Dutchess County Fair and Rhinebeck Antiques Fair, is just minutes away. The Hudson Valley Garlic Festival, voted the number one Food Festival in the United States by USA Today , is also close by. Several shops and restaurants are in the surrounding area. Be sure to visit Roudigan's Steakhouse and the Hollywood Lounge, located on the property. ... more   less 

Additional Information about Quality Inn & Suites Kingston

Address: 114 State Route 28, Exit 19 New York Thruway, Kingston, NY 12401
Region: United States > New York > Kingston
Price Range: $139 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kingston 2.5*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Hotwire, Travelocity, Choice Hotels, TripOnline SA, Cancelon and HotelQuickly so you can book your Quality Inn & Suites Kingston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn & Suites Kingston Hotel Kingston
Quality Inn And Suites Kingston
Quality Inn Hotel Kingston
Quality Inn Kingston Ny
Kingston Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Kingston staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn & Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reservations through the Choice Hotels Website are very practical. AAA/CAA or to other such org will get you a small rebate.”
RaynaldLortie, 22 Dec 2016 | Read review
“Quiet, convenient. Large. Restaurant was ok.”
arvinchin, 9 Nov 2016 | Read review
“Do not stay here the staff are rude aguementive and sarcastic. The hotel is rundown and dirty, showing signs of wear”
dbny2015, 25 Oct 2016 | Read review
“Do NOT accept a second floor room unless you have very light luggage and can lug it up the stairs.”
994christineb, 7 Oct 2016 | Read review
“If you want a good room, go stay somewhere else, unless of course you are a masochist.”
pauljay57, 17 Jul 2016 | Read review
5 of 5