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BEST WESTERN PLUS the Inn of Lackawanna

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224 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Reviewed 5 days ago NEWvia mobile

Nice hotel ... Friendly desk clerk ... room was clean and the bed was comfortable ... I would definitely stay there again if I ever find myself traveling in that area. I didn't participate in the morning free breakfast offered but people seemed to like it.

Thank Scott L
Reviewed 4 weeks ago

Stayed here for a few days last September. Quiet location, with a great coffee shop next door, highly recommended. Front desk staff was remarkably accommodating. Plenty of free parking, and a nice continental breakfast was inclyded.

Thank Andy B
Queen Creek, Arizona
Reviewed 25 October 2016

We stayed here on two separate nights during the week - as we were traveling in the area. The first time was on a Friday night and the next time was on a Monday. We enjoyed being there both times. On Friday we intended to do laundry. It was so convenient to have a washer and dryer on location. They...

Thank lifeisverygood2
United States
Reviewed 22 October 2016

Everything was great about this place except for the beds. They were so hard. It was like sleeping on a marble slab. I actually had to see my chiropractor when I got home from this trip. Glad it was for only one night.

Thank Kathy D
Toronto, Canada
Reviewed 17 October 2016

Stayed here because it was relatively close to New Era Stadium for Bills football. Outside and lobby look very nice. Room was king-size with whirlpool and faced the back of the property. Breakfast was a step up from usual boiled egg. However, I got little to no sleep because I could hear someone else's TV until 3:30 in the morning...

Thank Frances T
Levittown, New York
Reviewed 14 October 2016 via mobile

This was a typical Best Western. Small indoor pool, basic amenities. There was a conference hall too. The morning breakfast was nice. They even had French toast sticks. The pancakes were made automatically by machine. If you press a button, it will spit out a pancake in about 45 seconds. The kids loved it. Not much else to say about...

Thank Wayne P
Reviewed 10 October 2016

Nice clean hotel. Had a great shopping trip and a very enjoyable stay at this hotel. Rooms were clean and beds were comfortable. Lobby area was kept nice and clean and the staff were very pleasant. The manager was having a very difficult time with the computer system when we checked in so it took an extra couple of minutes....

Thank Linda P
Lewisburg, Tennessee
Reviewed 2 October 2016 via mobile

With the exception of a piece of broccoli on the wall, the room was fine. Internet service was fast & the bed was comfortable. The vanity in the bathroom is a bit high (I'm short so it was high to me). The breakfast could use improvement. We called ahead and was told what they have. However, there wasn't much. I...

Thank bitsmom_tn
Washington, D.C.
Reviewed 21 September 2016

Excellent service was provided as mentioned above and checked off on the survey. I don't think that it will be necessary to add any more additional information. Make sure you award Bob for his excellent service.

Thank Severino M
Reviewed 20 September 2016

Great location, nice staff but the rooms have gone down hill over the past few years. With all the new hotels popping up in the area, I don't want to leave but I will. The carpets needs cleaning. The bathrooms updated.

Thank jlofton

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS the Inn of Lackawanna

Address: 2500 Hamburg Turnpike, Lackawanna, NY 14218
Region: United States > New York > Lackawanna
Price Range: $126 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS the Inn of Lackawanna 2.5*
Number of rooms: 59
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Also Known As:
Lackawanna Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS the Inn of Lackawanna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring earplugs and your own pillow.”
 of 5 bubbles 941francest, 16 Oct 2016 | Read review
“rooms with even numbers are better-protected from sounds of trains passing about a half-mile to the east”
 of 5 bubbles DOUGANDPOLLY, 18 Sep 2016 | Read review
“Only three floors, so top floor could be best bet for quiet”
 of 5 bubbles 459scottw, 27 Jun 2016 | Read review
“We stayed on the 3rd floor and it was very quiet.”
 of 5 bubbles anncurtis24, 25 Jun 2016 | Read review
“Pass this hotel up”
 of 5 bubbles B2685IIjenniferj, 1 Mar 2016 | Read review
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