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Fort William Henry Hotel and Conference Center

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Fort William Henry Hotel and Conference Center
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869 Reviews from our TripAdvisor Community

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Showing 860: English reviews
New York
Reviewed 1 week ago

Hosted our wedding with Fort William Henry. Dawn in the events department was amazing. Everyone else not so much. As in previous reviews the accommodations staff is terrible. They royally screwed up a lot of rooms for our wedding block, the groom being one of them. And it was a simple I sorry let me fix this, they made a...

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Helpful?
Thank rl8587
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear jrl85 , Thank you for this strong, constructive criticism. We use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. Your concerns about rude staff members will be brought to the attention of our Front Office and food service managers. We are very sorry. Our team...

Mount Ephraim, New Jersey, United States
Reviewed 1 week ago via mobile

My boyfriend and I just returned from our trip to Lake George NY for my birthday weekend. We saw this hotel on Groupon and thought the view looked great. We upgraded to one of the Lake View jetted tub rooms. Upon check in, we were greeted by an older woman named Sue at the front desk. She was very sweet....

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Helpful?
Thank Kimmi V
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Kimmi V, Thank you for sharing your experience at our hotel with other Trip Advisor Travelers. We appreciate your kind comments regarding our location and the view. Our goal is always to create a great experience for each of our guests. It was a pleasure having you as our guest. We hope to see you again next time you...

Durham, Connecticut
Reviewed 2 weeks ago

I had gotten a Groupon for Fort William Henry Hotel and Conference Center in Lake George, NY. My boyfriend and I decided to celebrate our 2 year anniversary here & the price we paid was unbeatable. We even canceled hotel rooms in Lake Placid and Lake George to stay here. Unfortunately, I was pretty disappointed in our stay. We arrived...

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Helpful?
1Thank rachael29m
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Rachel 29 , Let me start by thanking you for commenting on our hotel in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We are sorry that we did not meet your expectations. Although we do...

Plainview, New York
Reviewed 3 weeks ago

My boyfriend and I stayed at Fort William Henry this past week (Sunday-Tuesday) for a little quick getaway. Granted it's off-season in Lake George, it was pretty quiet since most of the town is closed. I would say the highlight of out trip was the hotel itself. The staff is super kind and helpful. being it was off-season, they recommended...

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Helpful?
Thank ccrinaldo
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear ccrinaldo, Thank you so much for sharing your experience at our hotel with other Trip Advisor traveler’s. I am pleased to hear that our staff enhanced your stay. Many of our guests prefer a quieter, less hectic stay, compared to visiting at peak times. There are still many things to do, in the immediate area, surrounding Lake George, during...

Wallington, New Jersey
Reviewed 3 weeks ago

Nothing out of the ordinary with the hotel, it just has an amazing view of the lake and the mountains, the hotel is like divided into 3 sections, 2 in the actual hotel, and then one that looks sort of like a motel. Like I said nothing out of the ordinary just a spectacular view. The only 2 things that...

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Helpful?
Thank Nora F
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Nora F, Thank you for sharing your experience at our hotel with other Trip Advisor Travelers. We appreciate your comments regarding our location and the view. In regards to your request for a late check out, we do try to accommodate all of our guests needs. There are many different reasons that we are sometimes unable to honor these...

Reviewed 3 weeks ago via mobile

We stayed here in November for a romantic anniversary weekend. We reserved a "mountain view" room (which is basically just a parking lot view). It was large and comfortable and came with a hot tub, large flat screen tv, microwave and fridge. It was the perfect weekend getaway! The service and staff at the front desk couldn't have been friendlier....

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Helpful?
Thank MandyRae0622
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear MandyRae0622, Thank you for commenting on our hotel and sharing your experience at the Fort William Henry Hotel with other Trip Advisor travelers. I apologize for the problem you experienced with parking at our facility, normally we have a parking attendant to control our lots, especially in the event of a wedding on property. I will discuss this with...

Stamford, Connecticut
Reviewed 3 weeks ago

Beautiful hotel, beautiful views, and great staff. Buyer beware that there are two annexes in addition to the main hotel. Stayed in the one off to the right and it was very nice-clean room and comfortable beds. The walls are a little thin, so you can hear noise from the room next to you and in the hallway. The location...

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Helpful?
Thank acrzon040117
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear acrzon040117, Thank you for sharing your experience at our Best Western with other Trip Advisor traveler’s. I’m assuming by your praise you will return to our hotel. Your comments are a true indication of how our staff strives every day to make our guests’ experience a positive, memorable one. It is always great to hear that we continue to...

Newburgh, New York
Reviewed 2 November 2016

Purchased a 1 day getaway through Groupon, arrived at the hotel to an impeccable lobby. We were greeted by hotel rep Sanghi. ( I think that was her name, should have asked) She was wonderful checking us in, just a very nice person that made my wife, and I feel welcome. The room we received had a King bed, jetted...

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Helpful?
Thank Washman6044
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Washman6044, Thank you for taking the time to review our hotel on Trip Advisor. Your feedback will be of great help to others travelers coming to the Lake George area. I will pass along your praise to our Front Desk staff. They make a commitment during our orientation process to treat every guest as family. I will also have...

Reviewed 31 October 2016

My girlfriends and I booked a suite at Fort William Henry. The rooms were immaculate and perfect for the 5 of us. The staff was outstanding. Christy at the front desk was an absolute joy and Sam Luciano, is not only an amazing asset to Fort William Henry but a wonderful person as well. I highly recommend booking a room...

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Helpful?
Thank Kerry Z
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Kerry Z, Thank you so much for sharing your glowing critique of our hotel with other Trip Advisor travelers. We appreciate your kind words. Thank you also for the recommendation. Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear when we have done our job. I will be happy...

Reviewed 30 October 2016

This place really gave me what I can only describe as the perfect short getaway. I had a king bed room with a jacuzzi and a lake view. The trip was the day after Columbus day so a lot of the town was winding down, which was a good thing, but the views of the trees turning color around the...

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Helpful?
Thank Dan G
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Dan G, Thank you for sharing your stay with us on Trip Advisor. We appreciate your kind words. Thank you also for commenting on our beautiful view of Lake George and the surrounding Adirondack mountains. Autumn is especially spectacular. Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that...

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Amenities (16)
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Grand Lake Double Double Jacuzzi (27)
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Grand Lake King (24)
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Grand Lake King Fireplace (24)
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Indoor Pool (16)
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Outdoor Pool (12)
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Premium East Lake Double Double (20)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of the few area resorts open year-round, the Fort William Henry offers a variety of lodging accommodations with the perfect mix of historical elegance and today’s conveniences. There are three unique buildings to choose from - the upscale traditional grace of the Grand Hotel; the comfort of the Premium East Wing and the convenience of the Standard West Motel. All of our accommodations enjoy access to our extensive amenities, including an indoor pool with sauna and Jacuzzi, Olympic-size outdoor pool, several unique shops & boutiques, and three superb restaurants all on resort grounds. This historic Adirondack hotel is located on an 18-acre estate spanning the southern shore at the head of Lake George. A stunning location combined with beautifully landscaped grounds and world-class views of the many islands of Lake George and the surrounding Adirondack mountains. ... more   less 

Additional Information about Fort William Henry Hotel and Conference Center

Address: 48 Canada St, Lake George, NY 12845-1604
Region: United States > New York > Lake George
Price Range: $164 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fort William Henry Hotel and Conference Center 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Fort William Henry Hotel Lake George
Fort William Henry Lake George
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Questions & Answers

Here's what travellers have asked, with answers from Fort William Henry Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Fort William Henry Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the Grand hotel, not the motel parts.”
 of 5 bubbles rl8587, 29 Nov 2016 | Read review
“Lake views are the best”
 of 5 bubbles 711noraf, 14 Nov 2016 | Read review
“Request a Lake view”
 of 5 bubbles Washman6044, 1 Nov 2016 | Read review
“Lake View or Mountain View - you can't go wrong.”
 of 5 bubbles 48kerryz, 31 Oct 2016 | Read review
“Main building lake view.”
  • View from Prospect Mt., the hotel is down there on the water.
  • 3rd Floor room view in early October
 of 5 bubbles dangA4330FV, 30 Oct 2016 | Read review
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