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Fort William Henry Hotel and Conference Center

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Fort William Henry Hotel and Conference Center
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896 Reviews from our TripAdvisor Community

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Suffield, Connecticut
Reviewed 6 days ago NEWvia mobile

My family and I have stayed at the FWH hotel many times and have always had a great experience. Staff is very helpful and the hotel is well maintained. A little pricey, but worth it if you want a real hotel feel at the lake.

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Helpful?
Thank Joseph B
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Joseph B, Thank you for sharing your experience at our Best Western with other Trip Advisor traveler’s. I’m so glad you continue to enjoy your stays with us. Your comments are a true indication of how our staff strives every day to make our guests’ experience a positive, memorable one. It is always great to hear that we continue...

Albany, New York
Reviewed 1 week ago

I stayed here for two nights during a snowy week in March and we got 18" of snow while there. I was at the Fort William Henry for a conference and the conference center is a separate building from the hotel and required walking outside to get to our meetings. While the hotel did a good job of clearing the...

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Helpful?
Thank Howard S
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Howard S, Thank you for sharing your experience with other Trip Advisor patrons. In regards to your comments, we appreciate your kind words. I do apologize for any discomfort you experienced in regards to your room. I will pass your comments on to our Front Office Manager, Christy Romaine to discuss with our maintenance department. Our staff strives daily...

Shelburne, Vermont
Reviewed 2 weeks ago

Ft. William Henry Hotel is an excellent choice for a visit to Lake George, or while attending an event at ADK Brewery. The room was very nice, the front desk was friendly and accommodating, and the onsite restaurant options(White Lion and Tavern) are very good. I highly recommend a room in the grand hotel.

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Helpful?
Thank VTBrigade
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear VTBrigade, Thank you so much for sharing your experience at our hotel with other Trip Advisor traveler’s. I am delighted to hear how much you enjoyed your stay with us. Your comments are a true indication of how our staff strives every day to make our guests’ experience a positive, memorable one. It is always great to hear that...

New York City, New York
Reviewed 2 weeks ago

Visited during foliage season. The hotel is absolutely beautiful. We wanted to spend 4 nights in a lake view room in the Grand Hotel, but was only available for two nights. Had to book two nights at the Grand and two at the Premium. After checking in into the Premium, we received a call from the front desk

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Helpful?
1Thank RobertaMi
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear RobertaMi, Thank you for sharing your kind remarks and review, regarding your stay at our hotel. It was a pleasure having you as our guest. Please join us again. Although we are surrounded by the beauty of the lake and mountains all year, fall is a spectacular time to visit the hotel. I hope we can meet your accommodation...

Charleston, South Carolina
Reviewed 2 weeks ago

We stay at the Fort WH Hotel almost every summer during the 4th of July week and we are never disappointed. The kids love the pool and being able to walk to virtually everything in downtown Lake George. My wife and I sit out back overlooking Lake George, enjoying a cocktail and the great view. We get the suite so...

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Helpful?
1Thank GWSnide
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear M &M Snide , Thank you for taking the time to review our hotel on Trip Advisor. Your feedback will be of great help to others travelers coming to the Lake George area. I will pass along your praise to our staff at the next stand-up meeting held every Monday morning. In reference to your comments about some of...

Reviewed 3 weeks ago via mobile

Went there with my husband. Thought it would be a great getaway. Disappointed with hotel. Paid for fireplace room, the fireplace smelled and barely could see flame. The room was out dated and needed some TLC. I went to main room in lobby and the coaches were DIRTY. The arms on the coaches were actually black with dirt. Paid $200...

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Helpful?
Thank cruiserJB75
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear cruiserJB75, Thank you for sharing your experience with other Trip Advisor patrons. In regards to your comments, we appreciate your kind words. I do apologize for any discomfort you experienced in regards to your room. I will pass your comments on to our Front Office Manager, Christy Romaine to discuss with our maintenance department. In regards to the Gathering...

Reviewed 3 weeks ago

Very disappointed with my stay, expected a unique boutique hotel experience and got a dated room that smelled like cigarettes. My "Grand Mountain King Room" overlooked the parking lot. Just terrible. Might as well had gone to a motel.

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Helpful?
Thank DeeRedgrave
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear DeeRedgrave , Thank you for your strong critique. I will certainly discuss the problem in your room with our Head Housekeeper. We are a non-smoking property, so there should have been no evidence of smoking in your room. Our hotel property is very unique. We have three different types of accommodations, each with their own location, ambiance, and amenities....

Reviewed 3 weeks ago

We stayed 2 nights. The view from the room was excellent. Staff was excellent as well. I think the rooms need a little more attention. The are old. But we enjoyed the location to town. The children enjoyed the pool. They should put fridges and micro waves in all rooms.

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Helpful?
Thank dbeaupre49
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear dbeaupre49, Thank you for sharing your experience with other Trip Advisor patrons. In regards to your comments, we appreciate your kind words. I do apologize for any discomfort you experienced in regards to your room. I will pass your comments on to our Front Office Manager, Christy Romaine to discuss with the housekeeping department and maintenance. Our staff strives...

ROCHESTER
Reviewed 3 weeks ago

This hotel is always most accommodating and comfortable to stay in. I find the staff to be most cordial and more than willing to assist in anyway possible. The White Lion and Tavern on site provide easy access to food and drink. Great views of Lake George are available, as well as rooms which are spacious and having either a...

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Helpful?
Thank GEORGE B
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear GEORGE B, Thank you so much for sharing your experience at our hotel with other Trip Advisor traveler’s and recommending our hotel. I will bring your review to our weekly Management meeting. Your comments are a true indication of how our staff strives every day to make our guests’ experience a positive, memorable one. It is always great to...

Massena, New York
Reviewed 4 weeks ago via mobile

The location is perfect to access all that the Lake George area has to offer. The hotel had good amenities and a staff that cares about your comfort. The prices are reasonable and you can get deals on Groupon.

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Helpful?
Thank miq75
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear miq75, Thank you for sharing your experiences at our hotel with other Trip Advisor traveler’s Your comments are a true indication of how our staff strives every day to make our guests’ experience a positive, memorable one. It is always great to hear that they continue to meet that goal. I will certainly share your comments with our Front...

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Grand Lake Double Double Jacuzzi (27)
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Grand Lake King (24)
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Grand Lake King Fireplace (24)
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Indoor Pool (16)
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Outdoor Pool (12)
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Premium East Lake Double Double (20)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of the few area resorts open year-round, the Fort William Henry offers a variety of lodging accommodations with the perfect mix of historical elegance and today’s conveniences. There are three unique buildings to choose from - the upscale traditional grace of the Grand Hotel; the comfort of the Premium East Wing and the convenience of the Standard West Motel. All of our accommodations enjoy access to our extensive amenities, including an indoor pool with sauna and Jacuzzi, Olympic-size outdoor pool, several unique shops & boutiques, and three superb restaurants all on resort grounds. This historic Adirondack hotel is located on an 18-acre estate spanning the southern shore at the head of Lake George. A stunning location combined with beautifully landscaped grounds and world-class views of the many islands of Lake George and the surrounding Adirondack mountains. ... more   less 

Additional Information about Fort William Henry Hotel and Conference Center

Address: 48 Canada Street, Lake George, NY 12845
Region: United States > New York > Lake George
Price Range: $134 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fort William Henry Hotel and Conference Center 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Fort William Henry Hotel Lake George
Fort William Henry Lake George
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Questions & Answers

Here's what travellers have asked, with answers from Fort William Henry Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Fort William Henry Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The fall is also a terrific time to stay here.”
 of 5 bubbles GWSnide, 10 Mar 2017 | Read review
“A view of the lake because you can also see the mountains”
  • Lake George
  • lit snow cover
 of 5 bubbles dbeaupre49, 2 Mar 2017 | Read review
“Lake views with fireplace or jacuzzi available”
 of 5 bubbles GEORGEB622, 1 Mar 2017 | Read review
“lake view in the new hotel section”
 of 5 bubbles heidihedden, 20 Feb 2017 | Read review
“Two views - lake side or mountain side. Note: the standard room and premier room wings are two floors and there was no elevator.”
 of 5 bubbles napngs, 19 Feb 2017 | Read review
5 of 5