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04/06/2017 05/06/2017
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    Hotel des Neiges

    1, Rue de la Mare a Joncs, Cilaos 97413, Reunion Island
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$120
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          Traveller (101)
          Room & Suite (21)
          Pool & Beach (13)
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          Overview
          • Excellent26%
          • Very good50%
          • Average15%
          • Poor5%
          • Terrible1%
          27 Sep 2016
          “Very good adress in wonderful environment”
          6 days ago
          “Great professional service ”
          Free Wifi
          Free Parking
          Pool
          Non-Smoking Rooms
          Restaurant
          Family Rooms
          Wheelchair Access
          Air Conditioning
          Room Service
          3.0 Star Hotel
          All hotel details
          Le Vieux Cep
          489 reviews
          #2 of 5 hotels in Cilaos
           
          Otroiza
          70 reviews
          #3 of 5 hotels in Cilaos
           
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          Le Bois Rouge
          218 reviews
          #1 of 21 B&Bs / Inns in Cilaos
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (298)
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          1 - 5 of 298 reviews

          Reviewed 6 days ago via mobile

          The staff is really helpful, we had a little issue with the room, and they were really quick to fix everything, with a smile and a friendly way. I was impressed. Rooms are big, beds comfortable. Breakfast is good and generous, it is a buffet....More

          Thank Luis K
          Reviewed 20 November 2016 via mobile

          The staff is very friendly and helpful. The hotel is located very comfortably, so it is easy to reach the starts of many hiking trails. The rooms are cute, we had a balcony and a magnificent view. I would recommend the hotel any time

          Thank Bianca N
          Reviewed 11 October 2016

          We loved our stay at Hotel des Neiges! It's a simple but wonderful hotel in the heart of Cilaos. Pros - Walking distance to all the shops and restaurants helpful and friendly staff nice outdoor heated pool with a great view of the mountains great...More

          1  Thank Alice A
          Reviewed 28 September 2016

          The hotel offers a correct service. Breakfast and diner are very good ( both buffet). Very friendly staff! Large rooms with terrace overlooking the inner garden with heated swimming pools. The view of our room on the cirque de Cilaos was also amazing.

          Thank ALandFG
          Reviewed 21 August 2016

          The hotel knew we'd be seeing in our wedding anniversary here and they had very sweetly dressed the bed to celebrate the occasion! The room was wonderful, having a small terrace and a comfortable bed and functional bathroom. The staff were extremely helpful and pointed...More

          Thank lookingforperfection
          Le Vieux Cep
          489 reviews
          #2 of 5 hotels in Cilaos
           
          Otroiza
          70 reviews
          #3 of 5 hotels in Cilaos
           
          Hotel Le Cilaos
          349 reviews
          #4 of 5 hotels in Cilaos
           
          Le Bois Rouge
          218 reviews
          #1 of 21 B&amp;Bs / Inns in Cilaos
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Things to do
          • Pool
          • Restaurant
          • Hot Tub
          Details
          • Price range
          • US$88 - US$122 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 28
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Hotel des Neiges reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Reunion Island >
          • Arrondissement of Saint-Pierre >
          • Cilaos
          Add Photo Photos
          Traveller (101)
          Room & Suite (21)
          Pool & Beach (13)
          Dining (3)
          Hotel & Grounds (60)
          Family and Play Areas (3)
          Bathroom (1)
          Nearby
          Otroiza
          70 reviews
          .72 km away
           
          Hotel Le Cilaos
          349 reviews
          .55 km away
           
          Le Vieux Cep
          489 reviews
          .37 km away
           
          Nearby Restaurants
          Le Petit Randonneur Restaurant
          294 reviews
          .32 km away
          Restaurant La Perle du Lac
          144 reviews
          .12 km away
          L'Instant Plaisirs
          90 reviews
          .61 km away
          Restaurant Chez Lucay
          296 reviews
          .30 km away
          Nearby Attractions
          Canyoning la Reunion
          440 reviews
          .82 km away
          Luciano Maillot Nature Pei
          59 reviews
          .41 km away
          La Roche Merveilleuse
          45 reviews
          1.41 km away
          Office de Tourisme de Cilaos
          41 reviews
          .31 km away
          Questions & AnswersAsk a question
          entigone
          Bonjour l'hôtel me semble un peu vétuste Est ce que les chambres confort sont elles réellement confortable? Les prestation tel que jaccuzzy sauna sont a quel tarifs pour qu'elle durée svp? Et le pti déjeuner est varié?
          29 November 2016|
          Answer Show all 3 answers
          Response from cathleclercq | Reviewed this property |
          Il faut savoir qu'à Cilaos il n'y a pas beaucoup d'hôtels et que celui-là est un des meilleurs, voire le meilleur. Les chambres sont "justes" confortables. Il ne manque rien, ce n'est pas luxueux. Jaccuzzy/sauna : je n'ai... More
          0
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          Google Translation
          Joanna P
          Bonjour, Je me permet de réagir suite à votre commentaire. J'étais présente ce soir là avec mon mari et mon petit garçon. Et je trouve vos propos déplacés ! Je suis outrée de voir que certaines personnes se croient tout permis vous et votre amie étiez d'une agressivité et pas seulement envers le personnel mais aussi envers les autres clients ! Vous êtes venus nous déranger mon mari et moi à notre table pour nous dire "buvez ça" ! Que vous aillez un différent avec l'établissement cela ne regarde que vous ! Vous n'avez pas à mêler les autres dans vos histoires. Vous avez fait tout un scandale pour une carafe d'eau c'était vraiment ridicule ! Les carafes d'eau sont posés sur les tables des clients et à ce que j'ai pu comprendre votre amie et vous êtes parties cherchez une carafe sur une table qui n'étais pas la votre ! Quelle idée ! Bravo au personnel d'avoir su vous remettre à votre place ! Ils ont été très professionnels parce que si ça avait été moi je vous l'aurez balancer votre verre d'eau ! Ils ont bien raison de vous dire de vous rapprocher d'un autre établissement pour votre prochain séjour en vu de votre comportement ! C'est incroyable de ne pas savoir s'exprimer calmement et de se permettre d'insulter des gens de la sorte et de se donner en spectacle ! Certaines personnes sont vraiment prêtes à tout pour ne pas régler ! C'est vraiment navrant ! Bonne continuation à cet établissement. Mon mari et moi nous étions toujours autant satisfait.
          2 November 2016|
          Answer Show all 4 answers
          Response from Paule P | Reviewed this property |
          Bonjour Tout d'abord Madame je vous présente toutes mes excuses pour vous avoir déranger ce soir là vous et votre mari. Cependant je vous laisse libre de vos propos, puisque ce n'est pas vous qui a bu l'eau dégueulasse que... More
          0
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          Google Translation
          Joanna P
          Bonsoir Bearnais974, Pardon de vous déranger mais j'étais en train de consulter les avis de l'hôtel des neiges et étant cliente habituée j'ai été quelques peu interpellée par votre commentaire. L'hôtel ne dispose pas de chambre avec mezzanine et à hauteur sous plafond de 1m. C'est le seul établissement de cilaos qui possède 2 piscines belles et bien chauffées. L'hôtel ne dispose pas non plus de chambre "luxe" juste des chambres confort et des chambres familles. Je me demandais simplement si ce commentaire leur était bien destiné, sauf si vous avez une facture de votre séjour. Je ne manquerais pas dans ce cas de leur faire part de votre déception. Je vous remercie de votre réponse. Cordialement Joanna P.
          10 October 2014|
          Answer Show all 3 answers
          Response from nadine p | Reviewed this property |
          Bonjour je pense que votre commentaire ne reflète pas mon avis que j ai écrit avant de juger . Je ne sais pas ou vous avez lu tout ceci mais pas dans mon commentaire prenez le temps de bien lire avant Et juste pour... More
          0
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          Google Translation
          Room Tips
          "Ask for a room on the top floor to have good views - we stayed in room 306"
          Read review
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