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The Whiteface Lodge

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The Whiteface Lodge
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969 Reviews from our TripAdvisor Community

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There are newer reviews for The Whiteface Lodge
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Showing 950: English reviews
Lake George, New York
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 September 2015

beautiful views out all windows and so much to do....hike, bike ride, canoe/kayak. Dining is excellent in-house and variety of food choices and beverage choices. The breakfast buffet can't be beat! Family friendly with lots of things for kids to enjoy. We'll be coming back for sure....

Helpful?
1 Thank ronnieracer2015
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for the amazing review. I am glad you got to experience all our facilities/amenities, outdoor adventures and all dining and beverage options! Looking forward to your next stay, Best wishes More 

Falls Church, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 September 2015

I loved this hotel and my biggest regret is not having had more time to take full advantage of all of their amenities. I was in town to cheer on a friend in an Ironman competition so was in town all day. I wish the hotel were a little bit closer to town as it's not a short walk and... More 

Review collected in partnership with this hotel

Helpful?
Thank maxaunt83
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for the great review and we too wish you could have stayed longer! We hope to have you back soon and make sure to take advantage of our free shuttle to and from the Village as well. Best wishes More 

New York
Level Contributor
139 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 September 2015 via mobile

The place checks off all the boxes. Adirondack decor, decent views, nice sized suites, friendly enough staff, dining spaces that are high end rustic. But, at the end of the day, it seems to be a collection of these features more than an organic whole. Try the Mirror Lake Inn or the Interlaken for more authenticity.

Helpful?
1 Thank Keenefleet
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for the review and I am glad you enjoyed your stay. We hope to have you back and get the chance to try and change your mind about the value of our many facilities and our private, uncrowded, exclusive location. Hope to see you again. Warm regards More 

New York City, New York
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 September 2015

Nice hotel with a good combination of decor, facilities and service. IT is good for families, with play room , indoor/outdoor pool and other facilities. They need to make sure the pool does not feel like spring break at times , with pizza and beers running around. Other than that a nice stay.

Helpful?
Thank fernaca
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, It is great to hear you had a good stay, we recognize that although almost everything was good we can always get better. I assure you we currently do and in the future will be even more diligent in ensuring guests in all areas don't disturb other guest experiences. Best wishes More 

wantagh, New York, USA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 September 2015 via mobile

We have been coming to The Whiteface Lodge for about 6 years now..We've come in the winter and summer months..we've come with our kids and we've come just me and my husband..No matter what time of the year, with kids or just as a couple this is hands down the resort to stay at! And the ONLY resort we will... More 

Helpful?
Thank tmp77799
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for being a loyal Lodge guest and we appreciate your kind review. It sounds like with 6 stays under your belt, our Resort Inclusive concept has really made you a fan. As you mention every one of the fun activities from camp, game room, boats at the beach or even breakfast are included with our room and... More 

New York USA
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 September 2015

We went to Lake Placid for the 2015 Iron man...It was a Great place to stay with kids..They have plenty of activities for everyone and a perfect summer weekend... The Hotel staff is very attentive to your needs and really try to make your stay perfect...

Review collected in partnership with this hotel

Helpful?
Thank DKBH
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for the review! I am glad you and your family enjoyed your stay and the guest’s service our team provides. Hope to see you again for Ironman 2016 or sooner. Warm regards More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 August 2015 via mobile

Very average, especially for the cost. They advertise a lot of amenities but the pool was very crowded with limited staff. The maintenance in the room was subpar. Dirty bathtub ledge and drain not working properly. This is not premium resort, just average.

Helpful?
4 Thank Albert J
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for your feedback and I am sorry we failed in some areas to provide you with the luxurious resort experience that the vast majority of our guests enjoy. I hope you were able to enjoy some our oversized suites and other amenities in our Resort besides the pool, which can be crowed on hot summer days. Please... More 

Niskayuna, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 August 2015 via mobile

Whiteface is the perfect relaxing getaway for families or couples. From the cookies in the lobby, heated bathroom floors, spa tub, fluffy robes, and breathtaking views, the lodge is always very inviting and makes it easy to unwind. For couples, a great restaurant and lounge area is right on premise, and lots of outdoor hot tubs. For families, a game... More 

Helpful?
2 Thank amycorina
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Welcome back and it is great to hear you had another terrific stay with us! We look forward to your next stay and appreciate all the small details that you take the time to notice and point out. It is the little things that add up and the people providing service that set our Lodge apart from others and... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2015 via mobile

This hotel is beautiful and the staff is great. It is excellent and the staff was very accommodating. They have an excellent shuttlebus them to their private beach club with every type of boat and watercraft. They have beautiful hiking trails all over.

Helpful?
1 Thank Ingrid A
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, We are thrilled to hear that our dedicated hospitality associates were what you mentioned first when raving about your stay! We believe they are the finest group of Guest Service professionals around and they take great pride in reviews like this. Glad you had a chance to enjoy our private beach club and fleet of boats to get you... More 

south jersey
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 August 2015 via mobile

We just finished night 1of 6- felt compelled to review. I am having health issues and on a strict diet . I could not eat the buffet and spoke to the manager . She was caring and concerned and asked what I could eat - out came a beautiful and delicious plate made for me . She said every morning... More 

Helpful?
3 Thank joanamac
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, I am sorry to hear of the health issues but proud that our caring staff went above and beyond to accommodate you! Our large suites and beautiful private beach club, on Lake Placid, are really just the icing on top of the cake that is our guest. I trust the rest of the stay was more of the same,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Nestled in the Adirondack Mountains, this exclusive resort is a haven of comfort and elegance. A retreat where guests can relax in sumptuous all suites resort and enjoy superb cuisine. A refined atmosphere, log architecture, fire places, world class spa, year round activities and the Canoe Beach club on Lake Placid. The Lodge is both a family friendly destination and an adult playground or romantic escape. A Member of Leading Hotels of The World and the most Luxurious Full Service Resort in the Adirondacks. ... more   less 

Additional Information about The Whiteface Lodge

Address: 7 Whiteface Inn Lane, Lake Placid, NY 12946-1275
Region: United States > New York > Lake Placid
Price Range: $459 - $827 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Whiteface Lodge 4.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
The Whiteface Hotel Lake Placid
Whiteface Hotel Lake Placid
Whiteface Lodge
Hotel Style:
#1 Romantic Hotel in Lake Placid
#1 Top resorts Hotel in Lake Placid
#1 On the Beach Hotel in Lake Placid
#1 Spa Hotel in Lake Placid
#1 Luxury Hotel in Lake Placid
#2 Family Hotel in Lake Placid
#5 Business Hotel in Lake Placid
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Questions & Answers

Here's what travellers have asked, with answers from The Whiteface Lodge staff and other travellers.
18 questions
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Questions? Get answers from The Whiteface Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we liked the rooms facing the pool as they were sunnier, however the ones facing east are quieter and you can see whiteface nountain”
 of 5 bubbles cyclingmaster, 27 Nov 2016 | Read review
“look for coupons, or off season , also mid week is less expensive,”
 of 5 bubbles 704nelsonn, 23 Nov 2016 | Read review
“Don't stay in room 226 close to bar and you can hear everything.”
 of 5 bubbles CherylK221, 4 Nov 2016 | Read review
“Suites were great with a balcony and beautiful view.”
 of 5 bubbles bkscobo1, 22 Oct 2016 | Read review
“Ask for a fireplace suite overlooking the mountains.”
 of 5 bubbles sjordan7163, 19 Oct 2016 | Read review
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