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Crowne Plaza Lake Placid

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Crowne Plaza Lake Placid
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1,216 Reviews from our TripAdvisor Community

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Showing 1,172: English reviews
Macedon, New York
Reviewed 25 March 2014

I have stayed at this hotel numerous times and have never been disappointed. Great views...Location...Staff...Comfortable beds...Nice rooms...and great price! While I have been tempted to stay and or try other hotels in the area, I continuously find myself returning to this Awesome hotel.

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Helpful?
1Thank Kevin T
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Thank you so much for your amazing loyalty with the Crowne Plaza Resort and Golf Club! Our staff truly loves to see reoccurring guests time and time again and seeing them enjoying themselves. As a Torchbearer Award winning resort our entire staff takes customer service to the next level. We do our very best to make sure that every one...

Ithaca, New York
Reviewed 24 March 2014

This was a great weekend! We were in town to attend a college hockey tournament. This was a splurge for us and well worth it! We had a great room with a balcony, whirlpool, and fireplace. We were at the end of the hallway so it was very quiet. The staff was very friendly both mornings that we had breakfast...

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Helpful?
Thank Suzanne H
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Thank you so much for the fantastic review! We are thrilled to hear that everything about your stay was great! Hopefully everything with the hockey tournament went just as great! We can’t wait to host your stay again soon!

Rockville, Maryland
Reviewed 24 March 2014

This hotel is probably the best establishment in Lake Placid. We were given a wrong room but after intervention of our booking company we got a very nice upgrade (thanks to booking.con and Ms. Cindy at the reception desk). Our wing was quiet, not as noisy as the main building. The layout of the hotel is weird. The bathroom and...

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Helpful?
Thank Sasha122156
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Thank you for your review of our property. We are thrilled to hear that you enjoyed our property! I will definitely pass along the good comments to Cindy. Our staff members love to see good reviews of their hard work. In regards to the town I apologize of any inconvenience. You can always get in touch with the town to...

Washington DC, District of Columbia
Reviewed 24 March 2014

Would never have suspected an IMMACULATE nice hotel would be here. We had a lake view in the Adirondack Wing (might be newer than other parts of the hotel), a little kitchy, but that's the norm here mirroring the green paint and wood and faux plastic antlers adorning light fixtures...had a nice gas fireplace in our room and hypoallergenic pillows...

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Helpful?
Thank PlatinumHoney
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Thank you for choosing the Crowne Plaza Resort and Golf Club for your recent trip to Lake Placid, NY! We are thrilled to see that your stay was immaculate! Our staff works very hard to make sure everything is perfect for our guests and it is nice to hear that it is appreciated. In regards to some of your concerns...

Summit, New Jersey
Reviewed 16 March 2014 via mobile

This is a great spot because you are up the hill overlooking the town which is so quaint. Comfortable beds, decent room service. The food at dinner was not good at all - I'm not sure if that is because it was part of a package...but go elsewhere if so. A bit crazy with kids running all over the place...

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Helpful?
Thank Imajerseygirlhere
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Thank you for choosing the Crowne Plaza Resort and Golf Club for your recent trip to Lake Placid, NY. It is great to see that you enjoyed both our incredible views and comfortable beds. I regards to your dining experience I can assure you that is not our typical procedure. I would like to extend my apologizes and I can...

Toronto, Canada
Reviewed 15 March 2014

6 of us rented one of the chalets which had a great view. the main building was nice in a very rustic kind of way. however, in one of the bedrooms, the radiator is so loud that you couldn't sleep if you had the heat on. seeing as it dipped down to almost -20 Celsius, this was a real problem....

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Helpful?
1Thank snadon
IHGCare, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Dear snadon, Thank you for taking the time to review our property. I am pleased to note that you liked our hotel facility. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. I am sorry that we were not able to execute an exemplary hotel stay experience because...

Reviewed 12 March 2014

Had a great trip to Lake Placid. Hotel was in a good location, was clean and the staff was very nice. The breakfast buffet was nice, but as always with motels, a bit price. The pool was good for the kids, although a bit cold. It would have been nice if the hot tub was bigger. Also, the gym was...

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Helpful?
Thank Jmjm14
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Thank you for taking the time to write a review of our property. We value our guest’s opinions given that it only helps us to improve. I am glad to hear that your experience at our Boathouse restaurant was enjoyable. To all of your suggestions for improvement I will certainly pass along the information. Again, we thank you for your...

Clay, New York
Reviewed 10 March 2014 via mobile

Have returned to this hotel three times. A comfortable feeling permeates the place. The staff makes one feel welcome and has been very helpful. One evening several of us went to the Great Room to enjoy the view and to play Scrabble. The atmosphere was great. Dinner at The Veranda Restaurant is highly recommended. Plan to return.

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Helpful?
Thank Reginadcs
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Thank you for your excellent review of the Crowne Plaza Resort and Golf Club in Lake Placid, NY! We are thrilled to hear that each and every time you stay with us it is thoroughly enjoyed! We value you as guest and look forward to hosting your stay again soon!

Reviewed 6 March 2014

This is a basic hotel if your looking for luxury this is not your place. Its average and not the cleanest. I saw a dog peeing on the hallway carpet. I like the location just steps away from main street. It is a nice properly with a pool and great view of the lake. I agree with the noisy too....

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Helpful?
Thank Jointfixer
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Thank you for choosing our resort for your recent visit to Lake Placid, NY. I am displeased to hear that your stay was not enjoyable. While we are a pet friendly resort, I can assure you that once staff is made aware of for instance a dog doing its business on the floor they would clean it up right away....

Olive Branch, Mississippi
Reviewed 5 March 2014

It was a great place to see and at the top of a hill to oversee a lake. The service there was great. I did expect more from the room for the price but overall, I would stay there again. Had shuttles schedules to all the destinations. It was a little loud with all the kids running around. It was...

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Helpful?
Thank Rachel W
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review

Thank you so much for choosing the Crowne Plaza Resort and Golf Club for your recent visit to Lake Placid, NY! I am pleased to hear that you enjoyed your stay with us and got to take advantage of the breathtaking views our property has to offer from being on top of the hill. We look forward to seeing you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Center of village, overlooking lake, adjacent to Olympic Center. Family owned & operated. Quality & Meetings Service Excellence award winner. Highlights: 245 guest rooms and suites, many with Jacuzzis & fireplaces, 45 holes championship golf, 6 tennis courts, indoor pool & whirlpool, fitness room, extensive meeting space, private beach with paddle & row boats at the Lake Placid Club. Restaurants: MacKenzie's, Great Room Lobby & Bar, The Lake Placid Club Golf House, (year round weddings/special events, and seasonal for lunch) and The Lake Placid Club Boathouse. ... more   less 

Additional Information about Crowne Plaza Lake Placid

Address: 101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946-1407
Region: United States > New York > Lake Placid
Price Range: $165 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Lake Placid 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Crowne Plaza Resort And Golf Club Lake Placid
Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
Lake Placid Crowne Plaza
Hotel Style:
#6 On the Beach Hotel in Lake Placid
#8 Business Hotel in Lake Placid
#8 Family Hotel in Lake Placid
#10 Romantic Hotel in Lake Placid
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Lake Placid staff and other travellers.
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Questions? Get answers from Crowne Plaza Lake Placid staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have views mountains or lake but have to pay for the lakeview”
 of 5 bubbles lauracT5663BC, 16 Jan 2017 | Read review
“We didn't have a choice as the Can-Am Hockey tournaments were going on. The place is beautiful.”
 of 5 bubbles envisagestar, 15 Jan 2017 | Read review
“if you are there for relaxation, take room with balcony and view to the lake.”
 of 5 bubbles tigerurs, 11 Jan 2017 | Read review
“Ask for a view or for a room on an upper level”
 of 5 bubbles 984ashc, 11 Jan 2017 | Read review
“Adirondack wing is the best for view and quietness.”
 of 5 bubbles Mike17534, 26 Dec 2016 | Read review
5 of 5