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Hotel Indigo Albany-Latham

406 reviews
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Traveller (93)
Room & Suite (59)
Dining (15)
Overview
  • Excellent38%
  • Very good41%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“hardwood floors”(36 reviews)
“blu stone”(22 reviews)
“walk in shower”(6 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
Suites
3.5 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (406)Write a Review
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All reviewshardwood floorsblu stonewalk in showerrestaurant attachedfifth floorclose to the airportnice hotelc unitwould stay here againairport hotelstayed one nightbusiness travelersitting areafront desk staffan early flightholiday innwater pressure
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1 - 5 of 403 reviews
Reviewed 1 week ago

I was never so uncomfortable ever, on any of my many stays at a hotel. I was getting ready to leave for the day, I wanted to leave money for house keeping. I only had a 20.00 bill. As I opened the door there was...More

1  Thank 829MikeB829
Response from Charles B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 1 week ago

Dear 829MikeB829, I am extremely sorry that you had to go through this ordeal while at our hotel. This is very clearly an unacceptable situation, and our guests should never feel this way. We have never had any issues like this before, therefore we take...More

Hotel's Favourite
Reviewed 6 November 2017

I stayed at Hotel Indigo during a business trip to the Albany area and wanted a hotel close to the airport due to an early flight when departing. The hotel was right off the freeway and less than a couple miles from the airport. The...More

Thank RU4Real2
Response from Charles B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 8 November 2017

Dear RU4Real2, I am so glad that you found our hotel to be so convenient and that our restaurant hit just the right spot during your stay with us. I appreciate you notifying us of the condition of the AC unit in your room, though...More

Reviewed 2 weeks ago

I have always loved the Hotel Indigo in Albany and have stayed there quite a few times over the past 10 years or so.. I often have conferences at the Desmond so the Indigo is in a great location being across the street. The restaurant...More

Thank Tim R
Response from Charles B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 2 weeks ago

Dear Tim R, I sincerely appreciate your feedback, and we very glad to have your continued business. However, the experience that you had in this room is certainly not typical of our hotel, as stated by even yourself. I apologize that this particular stay did...More

Reviewed 10 December 2017 via mobile

For starters, shuttle took two phone calls and 25 mins to arrive for pick up at Albany Airport. Then the TV did not work properly. Adjacent rooms’ remotes affected the channels and kept changing them. Then the TV kept turning off. Damned annoying! Rooms are...More

Thank OlyaJ
Response from Charles B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 11 December 2017

Dear OlyaJ, I apologize that you ran into a few issues during your time with us. This is certainly not typical for our hotel, and we will be sure to use your comments to address this directly. I sincerely appreciate you expressing your concerns, and...More

Reviewed 13 November 2017 via mobile

Pluses: convenient location near the airport and very sharp lobby typical of Indigo hotels. Service was excellent. Minuses: the room was underwhelming compared to other Indigos I’ve booked. Fresh, but very plain Jane. I wish the room matched the lobby. The bathroom was quite dated;...More

Thank fourblackstone
Response from Charles B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 15 November 2017

Dear fourblackstone, Thanks for your review! It's really wonderful to hear that our team was able to deliver top notch service to you, and I'm glad that you found the location to be perfect for what you needed. I am sorry that you were let...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Room Service
Free Parking
Conference Facilities
Banquet Room
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$104 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Latham
#4 Romantic Hotel in Latham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Latham
#4 Romantic Hotel in Latham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (93)
Room & Suite (59)
Dining (15)
Business Centre & Event Rooms (2)
Questions & Answers
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berrylover2016
28 August 2016|
AnswerShow all 4 answers
Response from David W | Reviewed this property |
I'd have to say to contact the hotel direct or see their website.
0
Votes
Room Tips
"Try to get a room on the other side of the hotel from I-87."
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"Book the breakfast package"
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"demand a room with a good wifi signal."
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"It's near the airport so there will be air traffic late and early."
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