La Quinta Inn & Suites by Wyndham Latham Albany Airport
About
See why so many travellers make La Quinta Inn & Suites Latham Albany Airport their hotel of choice when visiting Latham. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Guest rooms offer a flat screen TV, a refrigerator, and air conditioning, and La Quinta Inn & Suites Latham Albany Airport makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk and baggage storage. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.
While you’re here, be sure to check out some of the Chinese restaurants, including Ala Shanghai, J's Kitchen, and Yang's Asian Bistro, all of which are a short distance from La Quinta Inn & Suites Latham Albany Airport.
We’re sure you’ll enjoy your stay at La Quinta Inn & Suites Latham Albany Airport as you experience all of the things Latham has to offer.
Location
Reviews
- 373
- 256
- 93
- 60
- 81
- Filter
- English



I would like to commend the front desk staff, they were very accommodating to any request I had. I would specifically like to thank Tiffanie the front desk manager, she was amazing in handling my requests at check in and at check out. She was so friendly, understanding and communicative with everything I needed (she also works amazingly long hours!). There should be more people like her as managers and she should be commended on how she handles guests by people staying at the hotel and by her management as well. I witnessed her going above and beyond for other guests too.
I know people in previous comments have complained about the smell of cigarettes and maybe other smoking devices but I do have to point out that is not something the staff can control. They were very aware if there was any odor in corridors and worked immediately to rectify it.
I would suggest any future guest to stay here and not take into consideration negative reviews that I do not believe hold merit. I witnessed rooms that were destroyed by guests and the cleaning and management crew doing everything they can to clean and make it perfect without complaint for the next hotel guest.
[please ignore my dogs in the pictures :-) ]
The staff was nice, rooms were a good size and the free breakfast every morning was great.
BUT the other people staying here have made this the trip from hell. The hotel STINKS of weed. The hallways, stairwells and right by each exit doors because so many people are standing right in front of them smoking. There has been so many inconsiderate people - super loud, slamming doors, running up and down the hallways from 12-2am. We met another family who checked out early because they couldn’t handle it and honestly I wish we did the same.
The other thing I really didn’t like was how gross the pull out couch was. There were stains all over the couch and on the mattress itself. I sprayed it with Lysol and wiped it down 3 times before I even felt comfortable to let my daughter sleep on it.



My husband went down to the front desk to obtain some towels, etc., and was told that they expected a lot of complaints because one housekeeper called in sick and another left early. While I understand that things happen and housekeeping is a sucky job, the hotel management should have taken some action to remedy the situation. Staff on site should have at least proactively delivered fresh towels and a personal apology of some sort to the guests whose rooms were not cleaned. Hotel management totally failed here. I don't think they understand hospitality. The onus was on the staff on duty to make it right and they failed entirely to do their jobs. Even high level executives in other industries have filled in doing menial jobs when their staffs are out, but here, no one thought that their duty to their guests merited any special action.
The next morning, while sitting in the chairs by the front desk waiting for me to come down for breakfast, my spouse observed another guest waiting to check out or address some issue and the front desk person, a man, was carrying on a personal conversation with another staff member in full view of guests while ignoring their presence. The front desk person even made eye contact with the other guest as he was having this personal conversation, but continued to ignore the fact that he had a guest standing there waiting for him. This is such poor customer service - it says that the staff doesn't care about the guests or the business.
Some of the staff is in dire need of training that emphasizes appropriate hospitality practices and proper customer service.
We are staying at this property again for parents' weekend at RPI. Without significant improvement, this will be our last visit and we will also relate this saga to other RPI parents who ask for recommendations for accommodations.
At 5:45 am an alarm clock went off across the hall in an unoccupied room. Needless to say it woke us up. It kept ringling until 6:10am when somehow it stopped. Exhaustion anybody? Breakfast was another disaster, The hot food was stone cold. The waffle mix was liquidity and as a result ran out of the waffle maker. The bananas were over ripe. I spoke to the desk person about our complaints and was told that the manager would call us after 11 am. It is now 9:00 pm and no one has contacted us. The back door to the hotel which has always been locked was always open and didn't need the hotel key to enter. Anyone could have walked up off the street and entered. Definitely lack of security. Cannot say how disappointing this stay was.
Is giving all of them a bad name.

"The driveway entrance sneaks up on you so when you are close, really slow down so you don't pass it"Read full review
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing