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Quality Inn & Suites Albany Airport

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Traveller (50)
Room & Suite (55)
Dining (2)
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Overview
  • Excellent18%
  • Very good28%
  • Average21%
  • Poor16%
  • Terrible17%
Travellers talk about
“italian grill”(2 reviews)
“room was clean”(12 reviews)
“outdoor pool”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
2 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
There are newer reviews for Quality Inn & Suites Albany Airport
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Traveller rating
26
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Traveller type
Time of year
LanguageEnglish
26
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29
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24
Show reviews that mention
All reviewsitalian grillroom was cleanoutdoor poolmicrowave and coffee makeryogurtpark flynice breakfastan older hotelmake your own waffleseasy accessearly checkairport shuttleexcellent stayan overnight staynight's sleepconvenient locationtarget
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11 - 15 of 137 reviews
Reviewed 20 June 2017

Clean, well lit room, could use better light in sitting area, otherwise nice. Bath was clean, well lit, roomy, good water flow and good amount of hot water. Did have an issue with first room we were assigned. It was supposed to be non-smoking, but...More

Thank Charlene Y
Management response:Responded 22 June 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 12 June 2017 via mobile

Don't stay here! They have people living here that approach you for cigarettes money etc! I had to get new keys 7 times before one would open the door that should've been first clue. Then after eight times and numerous requests at front desk finally...More

Thank Joan H
Management response:Responded 14 June 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Allow me to apologize on behalf of our hotel for the situations you experienced during your recent stay. I have taken your complaints to the proper departments...More

Reviewed 22 May 2017

Quality should be removed from it's name. The hotel needs major updating. Toilet was old (like it was from the 60s or 70s) and short - felt like you were almost sitting a foot off the floor. The fan was ridiculously loud, sounded like a...More

Thank DCfromCT
Response from GMNY024, Manager at Quality Inn & Suites Albany AirportResponded 24 May 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations with the issues you experienced in your room. Your satisfaction is important to us and we...More

Reviewed 13 April 2017 via mobile

For the price and leaving the car GREAT value. Plus 20% off the food at the restaurant Sushi, which is right next door. It was good for an overnight stay and a shuttle to the airport. I would stay there again for an overnight to...More

Thank GWYN-ANNE B
Response from Sales M, Director of Sales at Quality Inn & Suites Albany AirportResponded 12 October 2017

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We are delighted that you took advantage of our Park-N-Fly Package, it does save guests money from the rate of the room along with the 2 weeks...More

Reviewed 31 March 2017

There are two different buildings associated with this hotel, one is nicer the other is not so nice. If you are booking using CLC be aware that they will put you in the not so nice rooms. Older, not clean, not comfortable. Front desk staff...More

Thank Rollout_Admins
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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$81 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$81 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (50)
Room & Suite (55)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Sophia B
8 July 2017|
AnswerShow all 2 answers
Response from Thomas T | Reviewed this property |
I would suggest calling the hotel, but most places I've stayed open the pool from about 8:00 or 9:00 AM to about 9:00 or 10:00 PM.
0
Votes
Room Tips
"Choose another hotel."
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"Ask to see your room first."
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"ask for a room away from the highway"
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"Ask for a larger room in the main building."
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