We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe holiday innbedroom suitefree laundryfull kitchengarbage disposallaundry roomfree dinnera great nights sleepindoor poolhome away from homefront desk staffvisiting familypull out sofalobby areawafflescomplimentary breakfasta great place to stay
Our family of 6 was very comfortable in one of the 2-bedroom suites. We were on the 5th floor for one overnight. There was no excessive noise or light from the hallway. Only minor complaints would be that breakfast didn’t begin until 7:30am and the...More
The greeting we received at the front desk was warm and welcoming. We stayed for 2 days and I have absolutely nothing bad to say about our stay. The room was very clean and comfortable, and the staff were friendly. We will definitely use this...More
Response from Sebrina M, Front Office Manager at Staybridge Suites Syracuse/LiverpoolResponded 8 December 2017
I would like to thank you on behalf of the Staybridge Suites team, for providing us with feedback on your recent stay with us! We are pleased to hear that your time with us was delightful and that you had a great experience with...More
I stayed at the Staybridge for 5 weeks on business and couldn’t have been happier with the experience. The room was clean and comfortable, and the customer service was top notch. I am a loyal IHG rewards member and this property reminded me why I...More
I went to visit family in Liverpool N.Y. I traveled with my Mother-in-law and sister in law. My capital three nieces. We stayed in a suite.
The room was spacious and had a pull sofa and a double bed bedroom plus a chaise and kitchenette...More
Check in was efficient, zack was friendly and the hotel was clean. The room was great. Had a minor issues the next morning but zack went out of his way to fix the problem. Thanks that's great customer service. We will return to this property...More
Response from Sebrina M, Front Office Manager at Staybridge Suites Syracuse/LiverpoolResponded 5 December 2017
Thank you so much for your response and your kind words! I am unhappy to hear that you had an issue on the morning of check out, but am extremely happy to hear it was resolved in a prompt manner. I will pass your...More