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Hampton Inn Syracuse Clay

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Hampton Inn Syracuse Clay
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511 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Syracuse Clay
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Showing 506: English reviews
Toronto
Reviewed 28 July 2016

It is hard to really describe why, but this place just has a "good feel" to it. The location is great in a built up area with half a dozen restaurants virtually next door. The parking lot and landscaping are immaculately maintained; the lobby clean and bright and the staff is welcoming. The rooms are clean, bright and functional. Hotel...

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Helpful?
Thank ToSquareBob1
Management response:

Thank you very much.

mercer, United States
Reviewed 25 July 2016

Again, Hampton Inns, or Hotels by Hilton is almost always my first choice. They are in excellent locations, most close to very good restaurants, very good parking, and always clean, quiet and comfortable. Which is very important to me after a long day on the road. As always the coffee is very good and the breakfast is top notch. Also...

Review collected in partnership with Hampton
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Thank RP W
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thanks you for your kind words. We strive to be the very best we can be everyday!

West Seneca, New York
Reviewed 25 July 2016 via mobile

First time staying at a Hampton in quite a few years. Totally impressed with the attention to details that went above and beyond expectation. Usually I'm just happy to get a clean room, adequate towels, and a comfy bed. Then I'm really happy if a strong shower and friendly staff are included. That's usually as far as it gets...so to...

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Thank Tracy L
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you very much for taking the time to review your stay with us. We love to hear comments from our guest so we can use them to only become better.

oxford, United States
Reviewed 17 July 2016

Awesome hotel and very clean. Location is great, near anything you might need ( Restaurants, gas stations, grocery stores,etc...). The front desk personnel are friendly and very helpful and the complementary breakfast was good as well!!

Review collected in partnership with Hampton
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Thank Michael C
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for your outstanding review. See you next time!

East Berkshire, Vermont
Reviewed 14 July 2016 via mobile

Stay here often and am always pleased. We are welcomed as HH guest, room is always ready and clean, breakfast is wonderful, and staff is always polite and smiling! Great location too near restaurants and shopping malls. Highly recommended this Hampton Inn if you travel through Clay, NY.

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Thank RobertTower
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

We enjoy having you here!! Thank you for the kind words.

Fort Myers, Florida
Reviewed 14 July 2016

In town for a few days. Picked this hotel based on location. That was the perfect decision. Hotel is professionally run by entire staff, well maintain, surrounded by restaurants and convenient to various highways. Rooms were clean and pleasantly decorated. Breakfast had usual Hampton items with a pleasant surprise, fresh watermelon slices. Lobby had coffee and tea always available along...

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Thank SeniorRW
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your stay with us and for the kind words. We hope to see you next time you are in the area.

Rochester, United States
Reviewed 8 July 2016

The staff was very very friendly and helpful. They were having a customer appreciation cookout when we got there. I thought that was nice. We did not eat but just that they were going above and beyond was nice.

Review collected in partnership with Hampton
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Thank Charles R
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for your kind words. Hope to see you next time you are in the area.

New York City, New York
Reviewed 3 July 2016

Great hotel, very close to a lot of restaurants and shops. Service is great. Enjoyed complementary breakfast and light night refreshments. Staff are very friendly. There is some strange odor in the room. Need more ventilation. Also, it would be better if real cribs can be provided.

Review collected in partnership with Hampton
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Thank Jing L
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you very much.

Buffalo, New York
Reviewed 1 July 2016 via mobile

I was in town a week, for work and some how was booked into a smoking room. Needless to say, I don't smoke. I checked in and when I entered my room, I could instantly smell it. I called down to the desk and explained how I had been mistakenly placed in a smoking room. That was a Sunday night,...

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1Thank Max10000rpm
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your recent stay with us at Hampton Inn Syracuse/Clay. Please accept my apology for failing to meet your expectations. Our guests satisfaction is extremely important to us and we will use your feedback to address improvements to ensure an exceptional experience in the future.

Prescott Valley, Arizona
Reviewed 28 June 2016

We were on the third floor. First morning neighbors were very loud at 6am but they left that morning. Walls are paper thin but assume when the new one opens next spring that won't be an issue. Did not hear any aircraft given closeness to airport. Room was clean. Desk clerk on arrival (midnight) was great!! Great variety for breakfast....

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Helpful?
Thank Kathy M
Management response:

Thank you for the great scores! I am sorry your neighbors weren't so accommodating. Hope to see you next time you are in Liverpool, NY.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn Syracuse Clay

Address: 3948 State Route 31, Liverpool, NY 13090-1312
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $168 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn
Hotel Style:
#1 Family Hotel in Liverpool
#2 Business Hotel in Liverpool
#2 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Syracuse Clay staff and other travellers.
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Questions? Get answers from Hampton Inn Syracuse Clay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is in the perfect location, near just about everything! PERFECT STAY ALWAYS. Love the friendly staff.”
hiltonlizleclaire, 4 Mar 2017 | Read review
“We were in the suit room 100 on the main floor, vary quiet and easy to get to.”
kayefacey, 24 Oct 2016 | Read review
“Ask for a room with a king bed and a stall shower -- if that is what you like”
44jackr, 5 Sep 2016 | Read review
“I've stayed on every floor and the only advice I can provide is book early and request a King bed. They are more roomy.”
ronaldrY170CZ, 27 Aug 2016 | Read review
“Room 400 is the best room, trust me”
philgI2894SZ, 19 Aug 2016 | Read review
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