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Quality Inn near Destiny USA

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Inn near Destiny USA
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162 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn near Destiny USA
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Showing 156: English reviews
Reviewed 3 October 2016

We will not stay in a Quality Inn again! This is our second bad experience with this chain of Hotels. The building is older and not kept very well. The TV didn't work, which turned out the cord was not hooked in back, the screen was covered with dirt and had no glasses for water in the room. Breakfast was...

1Thank Richard H
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

It is my goal as the GM of this hotel to have our guests enter our doors happy and leave them just as happy if not estatic .When we fail it truly makes me sad.I assure you that we very much care about you as we do all of our guests. I would be quite wonderful if I never had...

Reviewed 21 September 2016 via mobile

We arrived at the hotel and we were accidentally put in a smoking room through Expedia. The hotel was unable to move us. We could not cancel and get our money back so we decided to try the room after we listened to three customers ahead of us complaining about their rooms. We went in the room it was dirty...

1Thank Dave V
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

It am at a loss as to the entire situation as your name date and room number are not available. I have a small idea that you were here on a weekend night just by the fact that the employee was running down the housekeeping staff as well as myself. I am the only manager and am on call 24...

Reviewed 20 September 2016

I'll start by saying the staff was friendly and helpful and I have nothing bad to say about them. I was stuck taking a smoking room to get a king size bed, not knowing it was a big weekend in Syracuse. The entire 4th floor stunk of stale cigarettes as did our room. The bedding had stains and cigarette burns...

Thank Keith K
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

I cannot be more sorry for the experience that you had at our hotel. It is not ever a good thing to be on a smoking floor when you don't smoke. I know that it makes everything even worse. I am also sorry about the burn marks in the bedding. Unfortunately it happens all the time which makes it impossible...

Reviewed 6 September 2016

Stayed one night on our way to the Adirondacks. Friendly reception at the front desk. Good bed and clean room. Continental breakfast for the morning. Close to the highway, and easy access to Destiny mall with a great choices to eat.

Thank 5,000,000
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you for choosing our Quality Inn in Liverpool for your stop over in the Syracuse area.I am glad that you enjoyed your time here.I bet that the leaves are just starting to change in the Adirondacks and it was beautiful there!We hope to see you again in the near future.Christmastime is a great time to come down and shop...

Buffalo, New York
Reviewed 1 September 2016

Had an issue on our last day with our room not being cleaned. Was told the housekeeper had a meeting and had to leave early that day. She did knock twice on our door but we were getting ready to leave for the day and couldn't have her come in at that time. The front desk did call us to...

Thank Danelle1964
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

As I stated when we spoke ,our housekeeping staff leaves when they're done with their run of rooms.She lead us to believe that she let you know that she had to go because she was done and had a meeting at her childs school and was going to leave towels for you.I could have done your room myself if I...

Rochester, New York
Reviewed 29 August 2016

nice hotel friendly staff clean room parking everything we need after the new york state fair clean bathroom cold air microwave and fridge would stay again our only complaint the clock did not work thats fine we did not need it

Thank M5788NIdavid_m
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you for choosing to stay with us.It is great to know that everything was great with your stay.As far as the clock goes ,please feel free to call the desk for anything ,even a new clock! I hope that you enjoy the rest of your Summer. Kind regards! Pamela Smith CHA,GM

Ancaster, Canada
Reviewed 24 August 2016

Nice place to stay for the night. Nice restaurants nearby. Clean room for what we needed. And a hot breakfast for the morning. Lots of choices to eat around the hotel. Easy access to and from the highway.

Review collected in partnership with this hotel
Thank Jason C
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you so much for taking the time to give us a nice review.It is great to know that we as a group were successful in making your stay a great one .Please come back again soon ! Have a great day ! Sincerely, Pamela Smith CHA,GM

Ottawa, Ontario
Reviewed 18 August 2016

Perfect location and nice place to stay and safe area clean rooms and good breakfast with best services and friendly staff. All facilities are avilabel restorants coffee shops gas station and more places are close

Review collected in partnership with this hotel
Thank eghandourah
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you so much for your kind words.It was a pleasure to have you .I hope that you are enjoying this awesome Summer weather.I personally cannot wait for Fall! Have a wonderful weekend! Sincerely, Pamela Smith CHA,GM

Reviewed 16 August 2016

Right off the highway it was easy to find,but there wasn't enough parking spots and we had to park in the lot next door and it was down pouring rain. The staff was very welcoming and nice when we checked in. Let us know about places near by and informed us about the free morning breakfast. The first thing i...

Thank bwood13
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you for an honest but not brutal assessment of our hotel.I have had to eliminate some housekeeping staff recently and replace them with others as it seemed like they were just around to collect a paycheck and as much they thought they were doing a sufficient job ,it really wasn't great.I am confident that the new folks who have...

Rockland, Canada
Reviewed 15 August 2016 via mobile

The hotel has a very good location. The reception attendant was very polite. But two rooms we stayed in was very poorly cleaned. The bathrooms were not cleaned at all ( toilet had pink line). Our bedsheets weren't changed! I found body full of hair. The pillows had some dirt marks looked like were on the floor. Hope this will...

Thank rmfsb
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

I cannot be more sorry about this.I am going to get to the bottom of the situation.I will not let this go ! Have a great day!

31 photos of this hotel

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Hotel & Grounds (11)
Business Centre/Function Rooms (1)
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Room/Suite (9)
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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn near Destiny USA is one of the closest hotels to Destiny USA. We are conveniently located off of Interstates 90 and 81. We are very close to Syracuse University, downtown Syracuse, and major area hospitals. Our complimentary amenities include: a microwave and refrigerator in every room, free wi-fi, free hot breakfast in the morning, etc. Our hotel has made numerous efforts to reduce our carbon footprint. In addition to using LED lighting in across our rooms and public spaces, we have also installed over 150 solar panels. Stay with us and enjoy great value and service at a hotel that is socially responsible. ... more   less 

Additional Information about Quality Inn near Destiny USA

Address: 401 7th North St, Liverpool, NY 13088-6625 (Formerly Clarion Inn)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $92 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn near Destiny USA 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn Liverpool Hotel Liverpool
Clarion Liverpool
Liverpool Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn near Destiny USA staff and other travellers.
2 questions
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Falmouth, Massachusetts
Dartmouth, Massachusetts

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Questions? Get answers from Quality Inn near Destiny USA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not for business travelers. Leisure travelers, ok.”
Inspector027, 21 Mar 2017 | Read review
“Don't stay here”
  • Crumbs on the floor by the refrigerator.
  • A piece of a chip and a pen between the wall and night stand.
ADKTraveler12, 17 Mar 2017 | Read review
“Run away from this place it's terrible”
S6946LYbrendac, 11 Jan 2017 | Read review
“Choose a room on the 3rd or 4th floor not near the elevator, it's quieter.”
skynyrd2, 24 Nov 2016 | Read review
“rooms on the 2nd floor are smoke-free. I did not hear the highway even on that side of the hotel.”
ejwo321, 2 Oct 2016 | Read review
5 of 5
US$64* /night
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Prices are for 1 room, 2 adults
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