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Holiday Inn Syracuse/Liverpool Airport Hotel

227 reviews
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Traveller (22)
Room & Suite (25)
Dining (3)
Overview
  • Excellent27%
  • Very good36%
  • Average22%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (227)Write a Review
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77
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22
15
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LanguageEnglish
62
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50
22
15
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All reviewsattended a conferencehotel restaurantdrug storefull service hotelpark and flyc unittaco belltwo double bedsshuttle serviceup to datean older hotelindoor pooloff the highwaychecking instate fairfree shuttledestiny usa
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1 - 5 of 226 reviews
Reviewed 2 days ago

Very frustrating staying here. Had to move rooms at 1:30 a.m. due to lock on door not connecting with key card. Lost an item in the move, housekeeping couldn't apparently find it in the room we moved from. Got moved to smaller room with a...More

Thank grylor
Hotel's Favourite
Reviewed 28 August 2017

Went for the night and went to the NYS Fair. Stephanie helped answer all of our questions completely with just a couple of phone calls. She arranged for a early check in and a refrigerator. The free shuttle to the Mall was prompt, no waiting,...More

Thank Password111_13
Reviewed 5 November 2017

how a Holiday Inn can be this poor. Checked into my room around 7 on a Friday. Temperature in the room was approaching 80 degrees even though the thermostat was set to 65. Turned fan on to high and went out to grab a bite...More

1  Thank SirVayR
Response from IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded 20 November 2017

Hi SirVayR! Thanks for choosing to stay with us and sharing your candid feedback! We're glad to know that you're able to relax thanks to our quiet rooms and comfortable beds. I'm very sorry to learn though that your room was too warm for you...More

Reviewed 28 October 2017 via mobile

It's a treat to stay at the hotel where the Irish dancing competition is being held, which is why we choose to spend the extra money to stay here instead of going to a cheaper one. Unfortunately, there was no free breakfast, no fridge, wifi...More

Thank Kim A
Response from IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded 12 November 2017

Hi Kim A, Thank you for staying at the Holiday Inn Syracuse - Liverpool - Exit 37 and for taking the time to share your experience with us. We are delighted to read that you found our Wi-fi connectivity to your liking. However, I'm sorry...More

Reviewed 16 October 2017

After visiting Niagara Falls, we arrived at the hotel late. We were very tired and decided to eat at the hotel. We had a wonderful waitress (October 8) who guided us on the menu choices. She realized we were tired and it was late so...More

Thank Gary M
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$99 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Liverpool
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Liverpool
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (25)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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PunkMuff
18 February 2017|
AnswerShow all 5 answers
Response from Thomas K | Reviewed this property |
Our breakfast was complementary, as I recall; part of a package deal for the conference we attended there. That said, the eggs and sausage were not the best... Otherwise good place to stay!
0
Votes
twittr1
29 August 2016|
Answer
Response from Jenn1115 | Reviewed this property |
It was decent - no complaints
0
Votes
twittr1
29 August 2016|
Answer
Response from Carl W | Reviewed this property |
Yes
0
Votes
Room Tips
"get a room without so many issues so you don't have to move rooms"
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"Easy to park, seems to be a popular place. We've had rooms on both sides. The back side is probably a bit..."
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"don't go to the restaurant"
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"Great hotel for events and banquets"
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