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We recently stayed at the Ravel Hotel for a wedding. Our entire family was there we were all spread through out the hotel but my husband and I and my brother and sister in law and their month old baby were on the 5th floor....More
I stayed here recently during a short business trip. Manhattan would have been ideal, but the decision wasn't mine. The staff was very professional and helpful. Close to the E train made getting to Manhattan easy. The rooms have an amazing view of the skyline...More
Staff was extremely polite/helpful. Room was exactly as described and very clean (I'm a germaphobe, so it was nice to finally see a hotel I felt comfortable in). Great view of Manhattan from the rooftop patio.
The only downside is the location. The area feels...More
Don't be fooled by the pictures online this place is nasty. The walls are stained carpets are dirty shower and towels smell moldy sheets have holes in them room is dusty and you have to pay for wifi! Waste of money rooms are falling apart...More
1 Thank greekprincess402
Response from Ravel808, General Manager at Ravel Hotel Trademark CollectionResponded 11 March 2011
I have reviewed our housekeeping and maintenance reports for the last 2 months and cannot seem to find one complaint about sheets with holes, or moldy towels. Cleanliness is something that we take very seriously at Ravel Hotel. If you have a housekeeping issue, we...More
My husband and I were in town for one night for a wedding at the Foundry, which is right around the corner. When we checked into our room, our tv didn't work so my husband went to the front desk thinking the remote needed batteries....More
1 Thank sarahapuls
Response from Ravel808, General Manager at Ravel Hotel Trademark CollectionResponded 25 February 2011
Dear Valued Guest,
I am sorry to hear that your experience with us was less than satisfactory. Let me start by apologizing for your inconveniences during your stay. The television issue should not have taken that long to rectify. I truly apologize for your 45...More
Response from Charlie D | Reviewed this property |
Hi Cynthia, sorry I don’t mean to disappoint but this is my honest unbiased opinion after staying for 7 nights. I have sent you the photos so you can make your own judgement. I hope you receive them as the file is 10mb. I... More
Hi Cynthia, sorry I don’t mean to disappoint but this is my honest unbiased opinion after staying for 7 nights. I have sent you the photos so you can make your own judgement. I hope you receive them as the file is 10mb. I was also unimpressed that the penthouse club was very loud and the rooms are not soundproof. Also the a/c is very noisy. There was a multitude of problems that I will be contacting the management about after they answered my review. Regardless of your decision you will love NYC!