Hilton Garden Inn Long Island City New York
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Hilton Garden Inn Long Island City New York
Updated 10/12/21
About
#3 of 41 hotels in Long Island City
Location
Cleanliness
Service
Value
Travellers' Choice
Plan a business event at this Hilton Garden Inn Long Island City New York hotel with 1410 sq. ft. of versatile meeting space, comprising four modern meeting rooms, equipped with the latest A/V technology. Make updates to your presentation in the complimentary 24-hour business center, and enjoy complimentary WiFi throughout the hotel. Settle into an inviting guest room offering a refrigerator, microwave, Keurig Coffeemaker, 46-inch LED HDTV and a work desk with ergonomic chair. Choose our Presidential Suite for more space, amenities and private terrace. Maintain your exercise routine with the latest cardio and weights equipment in the complimentary 24-hour fitness center. Start your day with a cooked-to-order breakfast in the Garden Grille & Bar, which also serves American cuisine for lunch and dinner. Dine in the comfort of your guest room with evening room service, and buy snacks, beverages and travel essentials at any time in the 24-hour Pavilion Pantry®.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Snack bar
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Microwave
Flatscreen TV
Sofa bed
Complimentary toiletries
Safe
Iron
Refrigerator
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish, Hindi, Korean and 1 more
Location
Full view
89Good for walkers
Grade: 89 out of 100
61Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
29-21 41st Avenue, Long Island City, NY 11101
Getting there
Queens PlazaNew York City Subway2 min
Queensboro PlazaNew York City Subway4 min
1183Reviews75Q+A100Room tips
Reviews
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Most Recent
It is clear that the hotel is trying to get by on the bare minimum of staffing. Slow breakfast service, spotty WiFi, broken AC that finally got fixed, lack of housekeeping despite requesting. We paid a LOT for this holiday weekend with family and the services were literally bare minimum. It was so disappointing. The only benefit was it’s location. It was super easy to hop on the subway and get to Manhattan.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2022
Value
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Hotel's Favourite
I came for a research trip and stayed for a little over two weeks. The room and premises were quite clean and comfortable, and the staff was very helpful and knowledgeable about the area. The location is great in terms of public transportation: the Queens Plaza station is practically across the street, and has an E train that leads to the Skytrain (the shuttle that goes to JFK Airport). The Queensboro station is only about three and a half blocks. There’s a Trader Joe’s about a fifteen minute walk away, or one stop from Queensboro station, in case you plan to self-cater. There is currently a construction project across the street, but I personally wasn’t bothered by the noise.
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Date of stay: July 2021Trip type: Travelled solo
Helpful
Response from Charles Piercey, General Manager at Hilton Garden Inn Long Island City New York
Responded 11 Oct 2021
Hello IvanSusanin1613- Thank you so much for taking the time to share your experience with us. We are so humbled by your kind words and we so glad that we were able to exceed your expectations and that our team made you feel like family during your stay. Thank you for mentioning our amazing location, we are just a quick zip away from JFK, LGA or all the excitement that is NYC. The station in front of our hotel offering access to the E, M and R trains and you are only minutes away from your destination. Thank you for your loyalty and for choosing our hotel and we do hope that the next time your travels bring you back to LIC/NYC that you will again us the opportunity to serve you. Wishing you the all the best.
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We stayed for 7 nights. As we approached the front desk for check-in at 15:00 we were told there are technical difficulties. After some pressure from our side we got the room at 15:45. We understand s**t happens, but it's not a pleasant feeling when it happens to you. The hotel staff informed us that housekeeping is done only after 5 days. See attached photo from the room. If you want anything, it will be done by request. I'm not saying this is good or bad - these are the actual facts. The room is nice and very clean. Same for the bathroom. We did not eat at the hotel so we can't say anything about the restaurant. The location is OK, not far from the Queens Plaza and Queensboro Plaza stations.
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Date of stay: June 2022
Value
Cleanliness
Service
Helpful
This lovely hotel is located at a convenient location. The hotel location is at reasonable walking distance from the Queen's Plaza (this subway has an elevator to ease with luggage handling). The hotel is across from a lovely green space that has plenty of seating benches. The hotel lobby is modern and well furnished including a well situated bar. The hotel staff we met were friendly and kind (including the front desk, the bar, the restaurant server, the cook, and the housekeeping attendant). The cooked breakfast was tasty, our room was clean with a very comfy bed...we had a restfull stay. The hotel does not serve lunch or dinner, but that's not a problem with food options in the nearby area, including Hudson Food Market. Yes, we would like to go back to this location and highly recommend it!…
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I stayed at the Hilton Garden Inn Long Island City four nights with my pet. I was not informed at check-in that housekeeping would not clean my room unless requested after 3 days, supposedly because of the pandemic. This is the only hotel I stayed at during the pandemic that did not service my room daily, including other hotels in NYC. After I complained, housekeeping delivered clean towels. I asked that they at least take out the trash and replenish the coffee. I was told “they would take care of me”. The next day I returned to overflowing trash, no supplies to make coffee, unmade bed, dirty towels, and only 1/2 roll of TP left. The front desk said to leave the trash outside my door, but additional trash bags were not provided. The business center was also closed because of the pandemic. There is a parking garage next door that charges $38/night with no in/out privileges. One night I returned after midnight to find that the garage was full. I was able to park in a lot several blocks away for $20/night. I did not feel safe walking down the poorly lit street alone after midnight to get back to the hotel. I feel that the Hilton Garden Inn is using the pandemic as an excuse to cut costs and provide zero amenities to customers.…
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Date of stay: June 2022Trip type: Travelled with family
Helpful
This hotel was clean, fresh and quite. Staff was amazing great location for my business trip! There are restaurants nearby great bars and very close to the city just a train away or Uber. I would definitely stay again! Thank
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022Trip type: Travelled on business
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Helpful
The customer service here is outstanding. Shavon M went out of her way to ensure my stay was top notch. The room was clean. A bit loud with subway, sirens and honking, but worth it. The lobby was buzzing with friendliness.
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Date of stay: April 2022Trip type: Travelled on business
Service
Helpful
We experienced a cancelled flight and had to find a late-night place to stay not too far from LGA ready for an early flight in the morning. We did not stay long but the staff was very friendly and helpful and the room was clean. We arrived late and left early.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2022
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Location
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Response from Charles Piercey, General Manager at Hilton Garden Inn Long Island City New York
Responded 31 Mar 2022
Greetings from the team at the Hilton Garden Inn Long Island City. We regret to hear that you were inconvenienced due to your unexpected travel delays but we are more than pleased to hear that your team was able to make your short stay safe and enjoyable. We would love to have you stay with us again if your travel plans ever bring you back to the LIC / NYC area, our team is waiting for you. Thank you again for sharing and have an amazing 2022.
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I had a great stay here at the HGI. My room was fresh, clean, and spacious. The room felt bright and airy, with all the furniture in good condition. There was a nice TV, Keurig, Safe, Mini-Fridge, Iron/Board available. The bed was really comfortable and the room overall was pretty quiet - although the hallway could sometimes be a bit noisy from slamming doors/talking while waiting for the lift. The only other issue I experienced was a couple of loose fittings - the toilet paper holder was loose, as was a hook on the door. But these were really minor and didn't affect the enjoyment of my stay. In addition, the hotel is nearby multiple public transport services making it easy to use as a base to get around to Manhattan, Queens, and Brooklyn. The staff are really friendly and welcoming too. WiFi was good, I was able to work without any issues or interruptions. I'd highly recommend this hotel and would definitely stay here again.…
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Date of stay: February 2022
Rooms
Cleanliness
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Helpful
Response from Charles Piercey, General Manager at Hilton Garden Inn Long Island City New York
Responded 31 Mar 2022
Hello. We appreciate your taking the time to share your experience with the team. We are pleased that you were able to take advantage and enjoy the many amenities of our well-designed guestrooms and that our convenient location made is seamless for your adventures into Manhattan. You are always welcome and our team looks forward to accommodating you, your friends and your family on your next visit to NYC. Have an amazing Spring and we will see you soon.
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If every Hilton was like this one I would stay with them. The staff makes the total difference and are always friendly no matter what time of day. I would recommend this hotel to my business with no problem
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Charles Piercey, General Manager at Hilton Garden Inn Long Island City New York
Responded 11 Feb 2022
Hello Y8175UUsally- WOW! Thank you so much for your kind words, this absolutely just made our day and I have shared your review with the entire team as well as our corporate office. We are BIG believers in delivering a WOW experience to each and every guest. We hope that the next time your travels bring you back to the LIC/NYC area, that you will again give us the opportunity to serve you. Thank you again and we wish you the very best for the New Year.
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PRICE RANGE
US$214 - US$307 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hilton Garden Inn New York Long Island City / Manhattan View
LOCATION
United StatesNew YorkQueensLong Island City
NUMBER OF ROOMS
183
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Long Island City New York
Which popular attractions are close to Hilton Garden Inn Long Island City New York?
Nearby attractions include SculptureCenter (0.5 km), Brooklyn Boulders (0.4 km), and Doha Bar Lounge (0.5 km).
What are some of the property amenities at Hilton Garden Inn Long Island City New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Long Island City New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Long Island City New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Long Island City New York?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hilton Garden Inn Long Island City New York?
Conveniently located restaurants include Mikes Pizza, The Baroness, and House of Thai.
Are there opportunities to exercise at Hilton Garden Inn Long Island City New York?
Yes, guests have access to a fitness centre during their stay.
Is Hilton Garden Inn Long Island City New York located near the city centre?
Yes, it is 0.4 km away from the centre of Long Island City.
Are any cleaning services offered at Hilton Garden Inn Long Island City New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Long Island City New York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Long Island City New York?
The staff speaks multiple languages, including English, Spanish, Hindi, Thai, and Korean.