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Holiday Inn Middletown

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Holiday Inn Middletown
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169 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Simsbury, Connecticut
Reviewed 21 August 2015 via mobile

I was a little worried as we booked the night before and wasn't sure what we would get. First, everyone was super warm and helpful. From the front desk to the restaurant..special thanks to Deborah in the restauarant for being engaging both at breakfast and dinner. The rooms were very clean, quiet and comfortable. For an older hotel it is...

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1Thank SimscityDiner
North Olmsted
Reviewed 19 August 2015

Nice older hotel that was quiet and clean. As stated in a previous review, the halls were like an oven. The room was nice and clean. The bed was comfortable. the room was smaller but there were just two of us so it was fine. We ate breakfast both mornings that we were there. They have a $4 comp towards...

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Thank Dakotalee
New York City, New York
Reviewed 20 July 2015

We stayed two night at the Holiday Inn Middletown. I'll start with the good: 1. Room and public spaces were clean 2. Beds were comfortable and furnishings were decent 3. Front desk area is reasonably well-renovated Unfortunately, my friends, the good ends there. Beyond the items I've mentioned above, the owners have clearly done the minimum to keep this hotel...

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3Thank adventuredadNYC
IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear adventuredadNYC, We appreciate your feedback regarding our property. I am happy to know that you found the beds comfortable and the rooms and public areas clean. On the other hand, I am sorry that the breakfast selection fell below your expectations. I also apologize for the issues you had with the condition of the property. Rest assured that all...

Secaucus, New Jersey
Reviewed 15 July 2015

My room was on the second floor. The air quality in the hallway was putrid. I am not sure what is going on with their HVAC system, but the air in the hallways smelled of bad body odor/stale air/mildew. The rooms are fairly decent, but that stops there. The bathroom water would go from hot to lukewarm and stay at...

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3Thank Nancy M
IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear Nancy M, Thank you for taking time out of your busy day to leave us a candid review. I'm sorry you were not satisfied with the hotel conditions, most especially with the air and smell on the second floor. Know that we treat this matter seriously as we will do our best to fix this matter. The feedback we...

New York City, New York
Reviewed 9 July 2015

Went to a concert at Bethel Woods and did not feel like driving home. Stopped in Middletown at the Holiday Inn and all went well. It will be MUCH better when they finish the road work off of 17. Follow the signs carefully and you will find the hotel - it is NOT with the other hotels

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Thank Michael T
Columbus, Indiana
Reviewed 8 July 2015

The good ... the staff was nice. The outdoor pool was enjoyable. The water pressure was the best I have ever had at a hotel shower and I loved it. The poor ... unfortunately outweighed the good. They did not have a free continental breakfast. The halls and our room smelled of to much carpet deodorizing powder which i think...

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Thank TomandChristin
IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear TomandChristin, Thank you for taking the time to relay your comments regarding our property during your recent stay. I appreciate and wish to thank you for the kind words on the staff. I am also happy that you loved the water pressure on the shower. On the other hand, I am sorry the room did not live up to...

New York City, New York
Reviewed 4 July 2015 via mobile

Stayed over night and was a nice stay!!i would stay again!! I thought the staff was great very helpful! Heading back again soon! Oh and great pool! My son loved it, they were really good with him as well.im so glad we found this place. My husband sees a doctor there and that's why we stay, it's 2 hours from...

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Thank Karen R
Reviewed 1 July 2015

This is definitely an older hotel but its apparent that they've tried to keep it well maintained. The room was fairly nice and clean but the hallways had a bit of an odor. The outdoor pool is very nice, the indoor pool not so much. When I didn't have milk for the baby the restaurant was kind enough to fill...

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Thank Rebecca H
Fort Myers, Florida
Reviewed 30 June 2015 via mobile

The hotel is right next to the highway, there is road construction going on and the parking lot was very full, but we had one of the most quiet nights we've ever had! The room is average size with plenty of furniture. There is a fridge and microwave in the room! The rooms could use a little face lift in...

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Thank Phillitravels
Long beach, ny
Reviewed 18 May 2015

I stay at the Holiday Inn in Middletown usually about once a month or two. I have been there since they renovated. I usually stay in room 201 Positives: The staff is always friendly, the rooms have clean comfortable beds. Breakfast is pleasant. Negatives: All the clocks have different times. (microwave alarm clock etc.) the AC unit is noisy The...

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1Thank zuckerboy
IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear zuckerboy, Thank you for taking the time to review our property. It is nice to hear your positive feedback about the staff, rooms and breakfast option. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Middletown & Goshen have to offer at the convenient comfortable Holiday Inn, Middletown NY. You are at the heart of everything with shopping, dining and entertainment options nearby. You are within a short drive of Woodbury Commons Outlets, West Point Military Academy, Orange County Choppers & the Catskill Mountains.Getting there has to be fast and convenient too. Only 15 miles from Stewart Airport (SWF) you ll spend less time in traffic and more time doing what you came to Middletown, NY to do. And there is easy access to Route 17, & Interstates 84 & 87.Whether you re coming to Middletown for business or just for fun your room at the Holiday Inn Middletown is your personal retreat. You ll have room to work, relax, and make the most of your day. Amenities such as high speed internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. All rooms also feature Refrigerators, Microwaves and personal in room safes. You can take a swim in our indoor & outdoor pools. Enjoy a workout in our Fitness. Relax with a cool one at the Crystal Run Bar & Grill. And when it s time to dine you can enjoy a dining adventure at The Bavarian Garden. Start your day off in the morning with our wonderful complimentary hot breakfast. The best of Middletown is waiting for you at the Holiday Inn Middletown-Goshen. ... more   less 

Additional Information about Holiday Inn Middletown

Address: 68 Crystal Run Road, Middletown, NY 10941-7100
Region: United States > New York > Middletown
Price Range: $166 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Middletown 3*
Number of rooms: 100
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Also Known As:
Holiday Inn Middletown Hotel Middletown
Middletown Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Middletown staff and other travellers.
1 question
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Hightstown, New Jersey
9 months ago

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Questions? Get answers from Holiday Inn Middletown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“larger rooms were on the second floor, no outside noises could be heard”
helenpL6237UZ, 28 Mar 2017 | Read review
“First floor is cooler and hopefully better Wi-Fi as it does not reach second floor far wing”
Roadtripz101, 18 Jun 2016 | Read review
“Rooms on first floor are accessible. Awesome walk in shower system!”
452amberk, 22 Sep 2015 | Read review
“Great water pressure in the shower.”
Dakotalee, 18 Aug 2015 | Read review
“ask for rooms far from the "smoking" section.”
nancym320, 14 Jul 2015 | Read review
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