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Hampton Inn Middletown

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Hampton Inn Middletown
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568 Reviews from our TripAdvisor Community

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Showing 559: English reviews
Colorado Springs, United States
Reviewed 23 May 2016

Good people and a nice location. The staff was courteous and friendly. Our room was a little small but everything else was good. I would definitely recommend this location. The continental breakfast was al good.

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Thank Wes G
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

We look forward to your next visit to Middletown, thank you for taking the time to write a response!

Boston & New York City
Reviewed 22 May 2016

I've stayed in two dozen or so Hampton Inns over the past several years, and most of them fulfill a level of expectation that keeps me coming back to the brand. There are a couple of Hampton Inns in which I've overnighted that are truly exceptional (Saratoga Springs, NY; Lexington, VA), but most of them are almost forgettable in their...

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Thank Anpanman
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for your feedback, please be assured that we are aware of all of these issues and are taking the necessary steps to make all of these corrections and many more. Our hotel is going on 20 years old and will be receiving a full interior and exterior renovation. This will include all furnishings as well as structural design....

MA
Reviewed 21 May 2016

This is NOT your typical hotel that allows pets. It is exactly what you'd expect from the Hilton/Hampton brand. Clean, lovely décor and bedding. I highly recommend this motel and wish there were more like it so we could travel with our pet without lowering our expectations.

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Thank M.J. N
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

We are so happy that you enjoyed your stay with us! We take pride in making sure that ALL of our guests enjoy their stay, both human and animal alike!

Mount Desert, Maine
Reviewed 19 May 2016

I have stayed here several times before and had good experiences. But this time was so bad I got a full refund on the room. Loud party next door (and maybe some other nearby rooms). I complained to the front desk 3 times between 12:30 am and 1:30 am. The fourth time I called, the manager on duty said he...

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1Thank 144tomm
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for taking the time to share your feedback, I am very sorry that you had such a poor experience especially after having so many great experiences with us. I have shared your feedback with my team and used it as a training tool so that this does not happen again in the future. The team is empowered to...

Fort Wayne, Indiana
Reviewed 18 May 2016

The stay was nice and cozy. Like most hotels I visit the rooms look a little tired. But overall everything was great with the experience and cleanliness. I will be staying here again when the time comes.

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Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Soon the only "tired" this hotel will have is our guests after a long productive day in the Hudson Valley. We are having new life breathed into the property and I can't wait to share all the new things coming to Middletown with all of our guests!

Syracuse, United States
Reviewed 18 May 2016

There's other in the same location, I would recommend considering. We had a dirty shower tub and the beds were uncomfortable (worn out feeling). The breakfast there isn't anything special. It would have been better to gone out for it.

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1Thank Taylor S
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

I am sincerely sorry that your stay was so unacceptable. I can assure you that the staff here is exceptional and are diligent at maintaining cleanliness. We are a much older hotel than our competitors next door and our condition is in need of repairs. We have started the process of breathing new life into our hotel which will come...

Stratham NH
Reviewed 15 May 2016

Attentive friendly helpful staff. Clean comfortable accommodations. Would stay here again whenever we are traveling through. Restaurants in walking distance or they will deliver to hotel. That was an added plus!

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Thank S4685WYpatricial
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Nothing beats that moment when you've been driving for hours and you finally get to step out of your car and have that much needed stretch, I'm happy that we were able to be that stopping point for you and that you enjoyed your stay with us!

melville, United States
Reviewed 14 May 2016

We came in for a wake/funeral. The staff were friendly and helpful. The rooms were clean and comfortable, we had two. The complimentary breakfast was delicious and the all day coffee was great as well. The only down fall was that the sheets were short side to side but it wasn't enough to complain about. We would definitely stay here...

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Thank Donna R
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

It is an unfortunate part of our industry that we meet new people under such circumstances however it is our pleasure to make the process as effortless and painless as we can. I do apologize for even the slightest inconvenience and when you return we will be sure that everything is to your needs. Our sincere condolences to you and...

Silver Springs, Florida
Reviewed 13 May 2016

I stay here every time I visit my family and no where else since the first time the Hampton was available. I can have a hot cup of cocoa, coffee, tea or ice water anytime of day with their fresh baked cookies and the Staff is So Attentive and Accommodating, all my family members can't wait for me to visit...

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Thank ropesn1224
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

There are few things better than fresh baked cookies with a nice hot cup of hot cocoa or coffee or tea...even water :) I am happy that you enjoyed your stay and the staff here loves welcoming our guests as family and making everyone feel at home.

Gainesville, United States
Reviewed 11 May 2016

Aside form the slightly overcrowded breakfast experience in an overcrowded lobby it was a very good experience. The staff was helpful, efficient and kind. The location is right off the freeway and right across the street from the SoHo, a very good restaurant with an extensive menu. Convenient all around.

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Thank James L
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Our lobby and breakfast area are quite intimate and with that does come a certain degree of congestion on busy mornings, my sincere apologies, I do hope that you were still able to enjoy our breakfast. I hope you enjoyed dining at the SoHo Bar and Grill, they are kind enough to offer out guests a discount by showing your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn Middletown

Address: 20 Crystal Run Crossing, Middletown, NY 10941
Region: United States > New York > Middletown
Price Range: $157 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Middletown 2.5*
Number of rooms: 127
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Also Known As:
Hampton Inn Middletown Hotel Middletown
Middletown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Middletown staff and other travellers.
3 questions
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New York City, New York
over a year ago
Colorado
over a year ago

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Questions? Get answers from Hampton Inn Middletown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 104 which is great as its close to the lobby. Rear lobby parking makes for an easier getaway.”
 of 5 bubbles dnatal, 4 Oct 2016 | Read review
“Courtyard by Marriott and Microtel are at the same location, so book with them.”
 of 5 bubbles niceundertaker, 29 Sep 2016 | Read review
“1st floor rooms are easiest access and they're far enough away from the lobby that there is no excessive noise.”
 of 5 bubbles TylerGold16, 20 Jul 2016 | Read review
“Room 217, faced front of hotel, view of roof. Quiet and 3 rooms down from elevator and ice machine and that didn't disturb us”
 of 5 bubbles TeriT711, 19 Apr 2016 | Read review
“All rooms are good.”
 of 5 bubbles 834ce, 30 Mar 2016 | Read review
5 of 5