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Buttermilk Falls Inn & Spa

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446 Reviews from our TripAdvisor Community

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Showing 446: English reviews
New York, N.Y.
Reviewed 27 January 2015

Came here for a spa day with a girlfriend during the Christmas holiday week and was very disappointed. This spa was nowhere near what we were expecting -- first, we found out that morning that the nail person wasn't coming in, so there were no pedicures (what? no backup person?). The locker room is very small, there's only one toilet...

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7Thank Whyme67
Northampton, Massachusetts, United States
Reviewed 16 January 2015

We visited in dead of winter, but it was cozy, with a fire in the fireplace and lovely winter river views. The people were gracious, the service was solicitous and I would go back in a heartbeat. Also, the restaurant is fantastic.

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1Thank 203rachels123
Reviewed 12 January 2015 via mobile

This was our first visit and frankly we were a little apprehensive because of some recent negative TA reviews. We went as part of a family group using three rooms plus a cabin. All the accommodations were excellent. My wife and I were in the Winterberry room in the main lodge. Admittedly at $350 plus $72 tax in the off-season...

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1Thank leonard l
CJ H, General Manager at Buttermilk Falls Inn & Spa, responded to this review

Dear Leonard, Thank you very much for your feedback and for sharing your experience on TripAdvisor! I am so happy that we were able to make your family visit special and that you enjoyed the meals, service, and beauty of the grounds. Thank you for commenting on our staff. They work very hard to ensure that each guests leaves feeling...

hillsdale, nj, usa
Reviewed 11 January 2015 via mobile

Came here for a family visit with trepidation after reading a very recent negative review. We had a totally different experience. Warm welcome, pristine pool and top drawer ladies dressing room. Our room, Winterberry was comfortable with fireplace, Whirlpool tub queen bed and 2 chairs plus a balcony with Hudson river view. Even the gift shop was fine. Henrys at...

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Thank suelyon
Brooklyn
Reviewed 6 January 2015

We discovered this beautiful property several years ago and celebrated our 20th wedding anniversary there. It seemed like a perfect getaway from NYC, and we decided to make a yearly tradition of it for our anniversary, which falls in that awkward spot between Xmas and New Years when we can really only escape for a night or two. (This year...

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5Thank newyorkjourno
buttermilkfalls, General Manager at Buttermilk Falls Inn & Spa, responded to this review

Dear newyorkjourno, Thank you for taking the time to offer your feedback to the Trip Advisor Community. I am sorry to hear that your recent stay did not meet the expectations of your previous visits. Our pool issue was unexpected and our team did make calls for all affected guests as soon as the issue was discovered. All of our...

Reviewed 5 January 2015

We spent a wonderful two nights at the Inn. The room was overly large, very comfortable. (Grand Laurel) The help was very helpful, the breakfasts scrumptious, and the location close enough to our home in Northern Westchester to make the trip easy and far enough to be an escape . The proximity to Hyde Park, Vassar and its museum, the...

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Thank Morris G
Bronxville
Reviewed 4 January 2015

I'm mostly posting this because of the weird negative review below by John H. about Rooks Nest room -- we just stayed in this room and had no trouble getting the gas fireplace to work: the receptionist cranked it up while showing us the room and we were able to turn it on and off by adjusting the sliding thermostat...

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Thank Rupert C
buttermilkfalls, General Manager at Buttermilk Falls Inn & Spa, responded to this review

Dear Rupert C, Thank you for sharing your feedback with the Trip Advisor Community. You've crafted a great description of our accommodations and grounds as well as shared some valued aspects of our team. All of our staff aims to provide the best service possible and I'm so happy to hear they went the extra mile for you during your...

Grand Rapids, Michigan
Reviewed 4 January 2015

My family was here for a spa day, we didn't stay at the inn. The spa was very pretty and they had nice amenities, like a pool, sauna etc and area to relax and eat lunch. Some of the staff were very nice and others not quite as as much. The person doing my facial was nice enough, but she...

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1Thank Jackie255VT
buttermilkfalls, General Manager at Buttermilk Falls Inn & Spa, responded to this review

Dear Jackie255VT, Thank you for sharing your recent experience at our spa with the Trip Advisor Community. Providing exceptional service is our main goal and knowing when one has shared too much or too little is sometimes a delicate dance. I will work directly with my Spa Manager to address your comments. I am glad that overall you enjoyed the...

New York City, New York
Reviewed 29 December 2014

We couldn't have been more satisfied with our holiday at the Buttermilk. Was a relaxing 3 days - most of the time was spent in the Spa. We had unlimited use of the indoor pool, sauna and steam rooms. Read, swam, steamed, drank champagne and had a wonderful time. The Inn and grounds are charming, the staff is friendly and...

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2Thank Michelle C
buttermilkfalls, General Manager at Buttermilk Falls Inn & Spa, responded to this review

Dear Michelle C, Thank you for your review! What a lovely way to spend the Holiday: pool side with champagne! :D I'm so happy to hear you enjoyed our food, amenities, service and accommodations. I look forward to welcoming you back for a return visit soon! Happy New Year! Best, CJ Hartwell General Manager

Brooklyn, New York
Reviewed 28 December 2014

My husband and I bought the Jetsetter deal for the Inn. We stayed in one of the standard rooms and through the deal we were able to receive 10% off of a spa service. The Inn was constructed from an old farm house and has all the colonial charm from it's past. The Inn is just adorable.There is a nook...

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1Thank Jvalliant

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located on 75 acres overlooking the Hudson River. Cascading waterfalls, swan ponds, organic gardens, fresh gourmet breakfasts, eco-friendly spa with pool, sauna and steam room. Rooms with private fireplaces, whirlpool tubs, and balconies. ... more   less 

Additional Information about Buttermilk Falls Inn & Spa

Address: 220 North Rd, Milton, NY 12547-5506
Region: United States > New York > Milton
Price Range: $379 - $1,283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buttermilk Falls Inn & Spa 4*
Number of rooms: 18
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Also Known As:
Buttermilk Falls Inn And Spa
Buttermilk Falls Hotel Milton
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Questions & Answers

Here's what travellers have asked, with answers from Buttermilk Falls Inn & Spa staff and other travellers.
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Questions? Get answers from Buttermilk Falls Inn & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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