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BEST WESTERN Monticello

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242 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Central Valley,New York
Reviewed 2 January 2017

The renovations to the lobby, rooms and now the pool have made a world of difference. If you haven't stayed here recently give them a try. The furniture, rugs paint in our upper level room were all new. I only gave sleep quality a 4 because I like a firmer pillow.

Review collected in partnership with Best Western
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1Thank Karen B
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

Thank you so much for choosing to stay at our location. We are very proud of our renovations and so happy to hear that the new designs have met your expectations. We hope to see you again soon !

Dalton, United States
Reviewed 15 December 2016

Can't afford fitted sheets. Well we all know what happens with flat sheets that are too small to tuck in. There is no mattress pad. The blanket looked filthy and had not been washed. I will say their bath towels were good. The breakfast is poor. The internet works - a little - sometimes. The value was poor. You would...

Review collected in partnership with Best Western
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Thank Siward H
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

Thank you so much for choosing to stay at our location. We are deeply sorry to hear our hotel did not meet your expectations. We hope you will consider staying with us again as we are working on new improvements. Hope to see you again!

Oregon City, Oregon
Reviewed 14 November 2016 via mobile

I originally wanted to save a few bucks and go to the super 8 just down the road it was nasty dirty no breakfast and nothing felt clean was very unhappy there the whole time. Every trip since that has been very pleasant I get a full breakfast very large and spotless room it's very relaxing and enjoying. Jenn is...

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Thank combamelique
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

Thank you so much for choosing to stay at our location. We are happy to hear out hotel met your expectations. We hope to see you again !

Reviewed 12 November 2016 via mobile

Loved the facility. Will return. Front desk clerk very helpful. Dominica is helpful and courteous. Made sure room was taken care of. She made right on issues. Very helpful. Always smiling and is great at her position.

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Thank ButtasNanny
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

Thank you so much for choosing to stay at our location. We are happy to hear out hotel met your expectations. We hope to see you again soon !

Manchester, Connecticut
Reviewed 26 October 2016

My husband booked this hotel as a surprise for our wedding anniversary. I have to say he did pretty well! First of all, the staff was INCREDIBLE. The young gentleman who checked us in was very helpful, down to helping us figure out where I could get my medicine that I left at home and giving us very detailed directions...

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Thank BaileyMeister
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

Thank you so much for choosing to stay at our location. We are happy to hear out hotel met your expectations. We hope to see you again ! Happy belated anniversary, we are so happy that you enjoyed yourself.

Reviewed 18 October 2016

We stayed in Monticello after hiking in Mohonk and finding the nearby hotels to be too expensive. The Best Western is very close to Bethel, so anyone who wants to go check out Woodstock or the surrounding area is about a 10 minute drive. It's also walking distance to the casino. That being said, Monticello is....not great. The hotel itself...

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2Thank RedCharger99
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

Thank you so much for choosing to stay at our location. We are happy to hear out hotel met your expectations. We hope to see you again !

Cranford, New Jersey
Reviewed 17 October 2016

We stayed here for one night just to have a little fall getaway and visit Bethel Woods. The hotel offered a very good price for a nice sized room that was clean. The decor desperately needs updating, but that is not that important to me. The location is very convenient. There are several decent restaurants just up the road for...

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Thank Singingsue2014
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

Thank you so much for choosing to stay at our location. We are happy to hear out hotel met your expectations. We are happy to announce to our guests we are expecting new furniture and bedding soon! We hope to see you again !

Roswell, Georgia
Reviewed 12 October 2016

Stayed at this hotel 1 night while passing through. Pleasantly surprised. Room a little outdated but it was clean. Free breakfast was terrific. Friendly staff. Great place to stay for the price. Close to Bethel Woods Museum.

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Thank samiod0629
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

Thank you so much for choosing to stay at our location. We are happy to hear out hotel met your expectations. We hope to see you again !

New York City, New York
Reviewed 10 October 2016

My wife called here to request a large suite, and specified that we are a large family comprised of 2 adults and 4 kids, ranging in age from 6 to 12 years. The reservation specialist confirmed our large party, and reserved a suite for us that had a queen-size bed, a two-person sofa bed, and another sofa large enough for...

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Thank NYC_Rock
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

First and foremost , thank you so much for choosing to stay at our location. We are deeply sorry our hotel did not meet your expectations with our pricing. Our room rates are for two adults and two children, any extra are $10 each per night with ages taken into consideration. Please feel free to call us to discuss your...

Syracuse, New York
Reviewed 30 September 2016

Recently stayed 1 night to attend a concert at Bethel Woods. Hotel was as described, clean, rooms were spacious and quiet. Shuttle from the casino about 1/2 mile down the road was the best way to get to the concert venue. Check in and out was a breeze, staff was attentive. Would recommend this hotel.

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Thank goodeye2
BWMonticello, Front Office Manager at BEST WESTERN Monticello, responded to this review

Thank you so much for choosing to stay at our location. We are happy to hear out hotel met your expectations. We hope to see you again !

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Monticello

Address: 16 Raceway Rd, Monticello, NY 12701-1112
Region: United States > New York > Catskill Region > Monticello
Price Range: $161 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Monticello 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Monticello Hotel Monticello
Monticello Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Monticello staff and other travellers.
4 questions
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Hightstown, New Jersey
3 months ago
New York City, New York
over a year ago

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Questions? Get answers from BEST WESTERN Monticello staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the side entrance if you can't park right in front”
 of 5 bubbles BaileyMeister, 25 Oct 2016 | Read review
“rooms on the second floor front provide a view of the mountains.”
 of 5 bubbles Singingsue2014, 16 Oct 2016 | Read review
“Assume the price they quote you on the phone at reservation time isn't truthful.”
 of 5 bubbles NYC_Rock, 10 Oct 2016 | Read review
“There are none.”
 of 5 bubbles MichaelV155, 29 Jul 2016 | Read review
“The second floor has a balconies to sit out on - if we have occasion to stay here again, I would ask for one of these rooms.”
 of 5 bubbles gildakorengeb, 23 Jul 2016 | Read review
5 of 5