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My parents, myself and two children stayed at this Holiday Inn for a weekend to visit family. The hotel was clean, comfortable, efficient and friendly. The outdoor pool area was lovely and clean. The bar/restaurant was fun and had a good kids menu. Kids ate...More
Response from Thomas L, Manager at Holiday Inn UticaResponded 18 August 2017
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
I give this Holiday Inn 5 stars not because it is a 5 star hotel but because it delivers on exactly what you would expect.
1. After driving over 8 hours to arrive, the hotel desk man was courteous and nice. He welcomed us...More
1 Thank BeachMom1092
Response from Thomas L, Front Office Manager at Holiday Inn UticaResponded 8 May 2017
Thank your for your candid feedback. I am very happy that the staff was welcoming and accommodating and that you enjoyed our convenient location. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your...More
The staff was friendly. The pool was nice, pretty good size. There were cookies out for the guests-2 different kinds. I received a voucher for an extra 250 IHG points if I spent more than $25 at the hotel.
We go to this place about 2 times a year and it seems to have changed for the better. Just not sure why. Easy check in, recognition for IHG member and a nice, clean room. It is located in a central location so it is...More
Thank ken d
Response from Thomas L, Manager at Holiday Inn UticaResponded 14 August 2017
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to
make us deserving of your loyalty.
For the price, you get you pay for which is outstanding. Clean, friendly, good restaurant, convenient for the area. Easy access off the highways. We were visiting Hamilton. Will definitely stay here again
Response from Thomas L, Manager at Holiday Inn UticaResponded 14 July 2017
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.
US$111 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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