We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Utica

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Holiday Inn Utica
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

66 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Utica
See the most recent reviews
Showing 65: English reviews
Bogota, Colombia
Reviewed 4 July 2014

Stayed at this hotel beforem is always cofortable . Pool is out side and no hot tub. The casnio is not far 10 miles. room is clean and large no noise . Place is never crowed restrurant is attached to hotel can charge food to bill.

 Report
Helpful?
Thank ron V
The Villages, Florida
Reviewed 22 June 2014

Stayed 6/19. Bottom line: Big comfortable clean room, good staff, no fridge/microwave. Hotel is next to a business park on a route that passes through town. A bit hard to find without GPS. There is plenty of free parking. Check in was friendly and efficient. Our room was large, clean and comfortable. Beds had clean sheets and we slept well....

 Report
Helpful?
Thank Jerry C
Amanda1777, Front Office Manager at Holiday Inn Utica, responded to this review

Thank you for your review. We appreciate you taking the time to let us know about your recent stay with us.

Chartley, Massachusetts
Reviewed 2 June 2014

We chose this place because of its location. It was the halfway point on a long journey. My review is for the room, not the common areas. We arrived late, we left early. The room was clean and comfortable. The staff was friendly and accommodating. I would usually give an average review because there is nothing spectacular about the hotel....

 Report
Helpful?
Thank EuropeinFebruary
Amanda1777, Front Office Manager at Holiday Inn Utica, responded to this review

Thank you for your 4 star review. We appreciate you taking the time to do so. I am glad that the issue that you expierienced was satisfied to your liking. We hope to see you again in the future.

Shillington, Pennsylvania
Reviewed 18 May 2014

My husband is a gold member. He bike this room for business. Having the intent is a necessity. We could not get internet. We repeatedly asked the front desk which acted like we were a nuisance. We got told it "should" be fixed. Then we were told it "was" fixed. Then we were told to work in the lobby. Even...

 Report
Helpful?
Thank Staceyleeh
Amanda1777, Front Office Manager at Holiday Inn Utica, responded to this review

I apologize for the issues that you encountered during your stay with us. I have spoken with the staff about the proper procedures on how to handle further issues with the internet should they arise. I appreciate you taking the time to let us know of this issue so that we may repair it for future guest.

Knoxville, Tennessee, United States
Reviewed 4 May 2014

The staff at this hotel was extremely understanding and accommodating when we stayed there during the funeral of my mother. We did not know that they offered a discount for funerals. But when my sister casually mentioned that we were there for a funeral they immediately gave us the discount. It was nice to find a hotel that actually cared...

 Report
Helpful?
Thank Terri T
Amanda1777, Front Office Manager at Holiday Inn Utica, responded to this review

Thank you very much for taking the time to review our hotel about your recent stay. I have reviewed your comments with the housekeeping manager and we will work with our staff to improve for the next guest. Again we appreciate you taking the time to do this, and hope that when you return to the Utica area we will...

Dundas, Canada
Reviewed 3 February 2014

Another typical hotel with fairly clean rooms. My only beef was finding a long hair in the bathtub and another one on the toilet seat. Proof for me that they had not been cleaned prior to my arrival. For the rest it was a good stay. Staff very friendly and breakfast was also served promptly and professionally.

 Report
Helpful?
1Thank Mike B
Amanda1777, Front Office Manager at Holiday Inn Utica, responded to this review

Mike B, I apologize for the cleaniness of your room. I have spoken with the Executive Housekeeper and we will be taking steps to make sure that this will not happen again. Thank you for taking the time to review our hotel and we hope to have you as our guest again in the future.

Hartwick
Reviewed 16 December 2013

This is a nice Holiday Inn. The room was comfortable. One lamp was not plugged into the wall so we had to move the bed away from the wall to find the electrical outlet. Friendly staff and free coffee and cookies.

 Report
Helpful?
1Thank Hartwickvisitor
IHGCare, Guest Relations Manager at Holiday Inn Utica, responded to this review

Dear Hartwickvisitor, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff. We would like to apologize for the challenges you had in finding the electrical outlet. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience...

new york
Reviewed 14 October 2013

Stayed one night while attending an awards event. Our group had reserved a block of six rooms. One of the rooms we were given was already occupied by someone when we entered and one room was actually being used by the hotel as a "storage room" with spare beds, chairs, etc piled up in it. The front desk staff seemed...

 Report
Helpful?
3Thank npmtravel
Amanda1777, Manager at Holiday Inn Utica, responded to this review

We regret that we did not provide the type of accommodations you expect as a traveler – my sincere apologies for the inconvenience caused with your stay. We take your constructive feedback seriously, and will continue to focus on providing comfortable accommodations to all our future guests. Failing to meet guest’s expectations is not part of our culture, and is...

Ohio
Reviewed 2 October 2013 via mobile

I traveled to New Hartford for school and stayed 4 nights. Check in was a breeze. The room was beautiful and had been recently remodeled. Extra large bathroom and the room was spotless! Super quiet and nice area next to a catholic high school. Conveniently located by the hospital and by route 5/12. No sidewalks in the area, which was...

 Report
Helpful?
Thank christy8_77
Amanda1777, Manager at Holiday Inn Utica, responded to this review

Thank you for taking a minute to express your satisfaction with the service and accommodations we offered you. Our spaciously appointed guestrooms and friendly service are hallmarks we strive to deliver every day, and we're thrilled you experienced what we enjoy doing – making our guests very happy. Thank you for your business

Toronto, Ontario, Canada
Reviewed 30 September 2013

We enjoyed the quiet setting and the view overlooking playing field. If you enjoy baths, make sure that you ask if your room has one. We had an executive king suite with no tub. The shower spray was quite needles and pins to boot. Service in the restaurant was very friendly and the food was passable.

 Report
Helpful?
Thank Lynn D
Amanda1777, Manager at Holiday Inn Utica, responded to this review

Thank you for writing a review of your experience with us. We’re happy to read you enjoyed the service and accommodations we offer you. Your business to our property are truly valued and much appreciated – thank you

74 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (3)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (15)
Viewed
Room/Suite (20)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near New Hartford
3.6 km away
Hampton Inn & Suites New Hartford
5.8 km away
Hampton Inn Utica
Hampton Inn Utica
#1 of 13 in Utica
649 reviews
5.5 km away
Holiday Inn Express Hotel & Suites Utica
Show Prices
Show Prices
Show Prices
5.7 km away
BEST WESTERN Gateway Adirondack Inn
4.5 km away
Hotel Utica
Hotel Utica
#8 of 13 in Utica
37 reviews
5.9 km away
Red Roof Inn Utica
Red Roof Inn Utica
#3 of 13 in Utica
479 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful 100 room property is right outside of Utica, New York and offers travelers a property that prides itself on being clean and accommodating. ... more   less 

Additional Information about Holiday Inn Utica

Address: 1777 Burrstone Rd, New Hartford, NY 13413-1000
Region: United States > New York > New Hartford
Price Range: $153 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Utica 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Odigeo, Travelocity and IHG so you can book your Holiday Inn Utica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn New Hartford Hotel New Hartford
New Hartford Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms in the 250s seem to be nice and quiet.”
 of 5 bubbles 434jordans, 27 Oct 2016 | Read review
“Ask for special needs that suit you. The rear section was just what we wanted, . We parked close and had easy access to the room.”
 of 5 bubbles BruceWoych, 25 Apr 2016 | Read review
“Rooms and hallways were (seemingly) in wings. The near to mid wing room was very quiet.”
 of 5 bubbles 952bryanb, 24 Oct 2015 | Read review
“Road warriors staying more than one night would enjoy the kings size room with a couch, microwave and refrigerator!”
 of 5 bubbles FarmingtonOwner, 28 Jan 2015 | Read review
“Think all jars good except rooms away from lobby don't have easy access to elevators and will need to use the stairs.”
 of 5 bubbles markn250, 12 Oct 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay