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Ramada Newburgh/West Point

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Ramada Newburgh\/West Point
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751 Reviews from our TripAdvisor Community

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Showing 734: English reviews
2 reviews
Reviewed 2 weeks ago

I stayed for 4 nights over a weekend doing an IT upgrade locally. I got a suite which I recommend. Has tv room with desk, couch and sink for a wet bar. Has french doors into bedroom and bathroom. With fan on and doors closed, it was quiet in bedroom even with a wedding taking place on sat night. Has... More 

Review collected in partnership with Ramada

Helpful?
Thank RoadWarriorNH
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

Thank you for your recent review on us! We truly appreciate you taking the time to write about us and recognizing how friendly our staff is here at our hotel. Our whole team takes a lot of pride in making sure our guests are completely satisfied with their stay. I am very happy to hear that you were satisfied with... More 

New York City, New York
1 review
Reviewed 2 weeks ago

This was probably the worst hotel experience I have ever had in my life. Dirty, grungy, poorly maintained. Dirty linens, rude staff. Overall absolutely terrible. I would never go back.

Review collected in partnership with Ramada

Helpful?
Thank Y7480UFkathrynb
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

Dear Valued Guest, We want to thank you for taking the time to let us know about your stay at the Ramada Inn & Suites. I would like to sincerely apologize for the inconveniences that occur during your stay with us. It is our goal to consistently provide great customer service and accommodations and your comments are very important to... More 

Issaquah, Washington
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

In my experience, smoking rooms are hard to come by, and with good reason which I found out by staying in a smoking room. Ramada has a shuttle from the airport, which is great if you are in this town for only a day. But they have limited hours. The front desk guy was very helpful. Every hotel in town... More 

Review collected in partnership with Ramada

Helpful?
Thank marsees
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

We would first like to offer our most sincere apologies for your less than acceptable experience with us. I have passed along your feedback to our entire staff & have reached out to you directly to resolve this issue. We hope to welcome you back for an improved stay in the near future More 

Cherry Hill, New Jersey
1 review
Reviewed 3 weeks ago

This was our 3rd stay at this particular hotel! Great location, they did some updating and remodeling so it has gotten better! Rooms aren't bad for what you're paying! Staff is pretty helpful! Breakfast is included and offers a nice variety of foods! Bar Menu needs a major updating! Great people watching at the bar / disco! We loved the... More 

Review collected in partnership with Ramada

Helpful?
Thank andreamZ9542WM
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

We would first like to offer our most sincere apologies for your less than acceptable experience with us. I have passed along your feedback to our entire staff & have reached out to you directly to resolve this issue. We hope to welcome you back for an improved stay in the near future More 

New York City, New York
1 review
Reviewed 3 weeks ago

Non smoking room smells like smoke. Dirty bathroom. Not enough towels. Requested a cot. Never showed up. The pullout bed came with a flat sheet. One pillow and a dirty blanket. The layout of the suite is awful. No privacy as the only bathroom is in the master and people in the living space room must enter the bedroom to... More 

Review collected in partnership with Ramada

Helpful?
Thank mollyr872
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

Dear Valued Guest, We want to thank you for taking the time to let us know about your stay at the Ramada Inn & Suites. I would like to sincerely apologize for the inconveniences that occur during your stay with us. It is our goal to consistently provide great customer service and accommodations and your comments are very important to... More 

Colorado Springs, Colorado
1 review
Reviewed 3 weeks ago

For the money it was doable. We didn't have hot water and the front desk asked us if we were turning the nozzle right? I think I've taken enough showers to know how to turn the nozzle to hot. Later I overheard six other rooms didn't have hot water either. The bar on Friday and Saturday nights is really popular... More 

Review collected in partnership with Ramada

Helpful?
Thank Debbie6035
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

We would first like to offer our most sincere apologies for your less than acceptable experience with us. I have passed along your feedback to our entire staff & have reached out to you directly to resolve this issue. We hope to welcome you back for an improved stay in the near future More 

Valatie
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Needed a place to sleep for a night with no need for amenities like kitchenette, WiFi and the breakfast included in the price. Also, we booked the last available room which was unfortunately a smelly smoking room. This review is not taking those in to account. The facility itself lacked an elevator to our second floor room so we had... More 

Review collected in partnership with Ramada

Helpful?
Thank arem465
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

Thank you for your recent review on us! We truly appreciate you taking the time to write about us and recognizing how friendly our staff is here at our hotel. Our whole team takes a lot of pride in making sure our guests are completely satisfied with their stay. I am very happy to hear that you were satisfied with... More 

Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

Not worth the price at all, the hallways are very rundown and dirty .It appears the rooms have had some Reno but the bathroom was terrible everthing in the room was cracked or falling off. We also had a terrible smell of cigarette smoke coming from the ventilation system all night . This was the worst place we stayed in... More 

Helpful?
Thank silverlake2002
RAMADANEWBURGH1289, Manager at Ramada Newburgh/West Point, responded to this review

We would first like to offer our most sincere apologies for your less than acceptable experience with us. I have passed along your feedback to our entire staff & have reached out to you directly to resolve this issue. We hope to welcome you back for an improved stay in the near future More 

39 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Breakfast
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Ramada Newburgh/West Point

Address: 1289 Route 300, Newburgh, NY 12550
Region: United States > New York > Newburgh
Price Range: $123 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Newburgh/West Point 2*
Number of rooms: 157
Reservation Options:
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Also Known As:
Ramada Newburgh/West Point Hotel Newburgh
Ramada West Point
Newburgh Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Newburgh/West Point staff and other travellers.
2 questions
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Hightstown, New Jersey
4 months ago
Brooklyn
over a year ago

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Questions? Get answers from Ramada Newburgh/West Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles 60795Lisa, 3 Oct 2016 | Read review
“Not worth 106 dollars ”
 of 5 bubbles denisev879, 26 Aug 2016 | Read review
“this place is just a hangout for hookers”
 of 5 bubbles eascoast_traveller, 15 Aug 2016 | Read review
“Dont stay in a SMOKING room, even if you are a smoker!!”
 of 5 bubbles marce8192016, 25 Jul 2016 | Read review
“Don't count on the WiFi being good or helpful.”
 of 5 bubbles petersD1632KA, 24 Jul 2016 | Read review
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