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Ramada Newburgh/West Point

927 reviews
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Traveller (51)
Room & Suite (22)
Dining (1)
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Overview
  • Excellent8%
  • Very good15%
  • Average22%
  • Poor22%
  • Terrible33%
1 week ago
“While overcharging from the quoted rate the room had a...”
3 weeks ago
“Dated”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Bar/Lounge
2.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (927)Write a Review
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81 - 85 of 903 reviews
Reviewed 18 August 2017

The staff at this Ramada Inn was very nice, but we were very disappointed in our room. The bathroom really needs updating. The sink had many cracks, there were NO towel bars, the shower curtain didn't do a very good job, the tile looked moldy...More

Review collected in partnership with Ramada
Thank L8746NQjamesg
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded 20 August 2017

Thank you for taking the time to fill out this survey. Please accept my sincere apologies for the issues that you have addressed. I have addressed these issues with our staff so that we can take corrective actions. I thank you for your loyalty and...More

Reviewed 18 August 2017

I was here for 2 nights during an event. The hotel is very dated, the rugs are old and very stained. There are dozens of stairs all over in 3 and 4 step sections. No elevator. The room wasn't overly clean. The bathtub was almost...More

Thank Sally R
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded 20 August 2017

Dear Valued Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...More

Reviewed 18 August 2017

Only one free outlet in entire room. Terrible. Our room was Ver cramped. No closet. Wardrobe barely accessible. AC very noisy. Many stairs in hallways make it difficult for some rooms to use luggage carts.More

Review collected in partnership with Ramada
Thank 164gordonh
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded 20 August 2017

Thank you for taking the time to fill out this survey. Please accept my sincere apologies for the issues that you have addressed. I have addressed these issues with our staff so that we can take corrective actions. I thank you for your loyalty and...More

Reviewed 18 August 2017

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Review collected in partnership with Ramada
Thank B9257ODkarenm
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded 20 August 2017

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Reviewed 17 August 2017

I have never had to stay in a filthier more disgusting room in my entire life. Unacceptable. My room wasn't even vacuumed. Food bits on the floor. Even a plastic spoon left in the seating area. Chair had "skid marks" on it. You know what...More

Review collected in partnership with Ramada
Thank thalera2017
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded 20 August 2017

I apologize for your inconvenience. One of our key priorities is to provide the highest level of friendly and courteous service as well as a variety of services and amenities. Thank you for bringing this matter to my attention. I will be sharing this with...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Conference Facilities
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
Details
Price range
US$74 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
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Traveller (51)
Room & Suite (22)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
Dan7702
26 July 2016|
AnswerShow all 17 answers
Response from RAMADANEWBURGH1289 | Property representative |
No we don't have a elevator.
0
Votes
Joysiah
15 August 2015|
Answer
Response from Neema G |
Yes we Have a Short line Bus Station with in 1 mile and Beacon Train station is 7 Miles from Hotel.
0
Votes
Room Tips
"No good rooms."
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"Don't choose any room"
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"Request an updated room."
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"A good room would be at another hotel."
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