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Quality Hotel & Suites At the Falls

QualityInnUS$119*
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GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$148*
US$119*
US$148*
US$119*
US$148*
US$119*
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Quality Hotel & Suites At the Falls
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538 Reviews from our TripAdvisor Community

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Showing 438: English reviews
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Bakersfield, California
Reviewed 2 days ago NEWvia mobile

The room was average, fairly clean. Doors are swelling and very difficult to open. Shower worked, but drained slowly until the entire drain piece was removed. Priced too high for the conditions; needs total renovation. Also limited parking- sent us to a vacant garage that seemed inappropriate to leave one car. Do not recommend this place. Go to the Canadian...

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Helpful?
Thank Dianne H
Rochester, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 5 December 2016

I was very happy with this hotel. We arrived a few hours before check in but we thought we would give it a try and ask. They happily found a nice clean room for us. The first thing I loved was the security, since the hotel has a bar/restaurant and conference room there are a lot of different people walking...

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Helpful?
Thank 774annc
About Hotel's Favourite Review
Albany, New York
Reviewed 1 week ago NEWvia mobile

It's a short walk to the falls and other stuff around the park. The rooms were clean, but our window was leaking water when it rained and the tub wasn't draining right. We told house keeping and they said they would report it nothing was done when returned late that night. We told them again the next day when we...

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Helpful?
Thank Kayla N
Milwaukee, Wisconsin
Reviewed 1 week ago

I stayed in room 353 over the weekend with a friend of mine. We had two rooms 352 and 353 and we had a great overall experience. From the location of the hotel to the staff we encountered, everything was good. I encountered Alex at the front desk and he was very helpful and went above and beyond to help...

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Helpful?
Thank jonathanandthefamily
Perth, Australia
Reviewed 2 weeks ago

The hotel had several positive aspects - clean room, comfortable bed, free parking and excellent location in terms of walking distance to the Falls. However, the room we stayed in was very dated and desperately needed a complete update, including the bathroom. We could also hear the people in the room next door while they were watching TV as well...

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Helpful?
Thank Kim H
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review

Kim H, we are very sorry to hear of your experience with our staff. It is normally quite the opposite experience guest's have with our staff. We will be reviewing your feedback and check in with the Agent who checked you in. Please accept our sincerest apology and we hope you will give our property another try.

ravenna, oh
Reviewed 2 weeks ago

I gave this hotel one point for the nice employees' and another point for having a designated smoking room in the lobby. Other than that I wish I would have chosen a different hotel. We were there for a wedding and that was a wonderful experience. This hotel is in need of a facelift badly. At least we had hot...

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Helpful?
Thank OhEve
northville, NY
Reviewed 3 weeks ago

The first obstacle was parking. They have very limited parking. We had to park in the parking garage down the street about a block and 1/2 away. We are in our 70's and hauling our luggage through the streets was not an easy task. The rooms are very small but clean. The staff were very nice on check in. They...

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Helpful?
Thank paulette95
Singapore, null, Singapore
Reviewed 3 weeks ago

The staff is very good & friendly, there is an indoor swimming pool next to the hotel entrance. Inside the hotel, there's a wedding chapel as well as souvenir shop. You only need to walk around 5" through back doors to go to the falls.

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Helpful?
Thank ARS-FH
Port Leyden, New York
Reviewed 19 April 2017 via mobile

We stayed in a suite that was very clean and comfortable. Staff was friendly and eager to assist. Only reason I didn't give a five was due to the breakfast. Overpriced and had wasn't what was ordered. A small disappointment for an otherwise great stay.

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Thank Susan134
Reviewed 17 April 2017 via mobile

My fiancé and I stopped here on our way to Michigan. The room was a bit dated but nice and clean. We didn't hear our neighbors even though we heard a couple of dogs while walking through the hallway. The reception was fast and helpful. The area has some night life options and is a 5 minute walk from the...

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Helpful?
Thank Jodi C

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Quality Hotel & Suites is the center hotel in Downtown Niagara Falls! Everything is located within just a few minutes walk from the hotel. Located just 1 block from the entrance of Niagara Falls State Park, the Rainbow Bridge to Canada, Seneca Niagara Casino, and more! Featuring standard rooms through whirlpool suites, we're sure to have the room type you have in mind! We are also proud to feature pet friendly rooms!All of our rooms feature: HD-TV with HBO, in-room safe, hair dryer, iron and ironing board, free wifi, Keurig coffee brewer, refrigerator, microwave and more! ... more   less 

Additional Information about Quality Hotel & Suites At the Falls

Address: 240 1st St, Niagara Falls, NY 14303-1108
Region: United States > New York > Niagara Falls
Price Range: $140 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel & Suites At the Falls 2.5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Quality Hotel And Suites At The Falls
Quality Inn Niagara Falls
Quality Hotel Niagara Falls
Hotel Style:
#1 Green Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel & Suites At the Falls staff and other travellers.
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Questions? Get answers from Quality Hotel & Suites At the Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the falls and the park experienced better scenic views and festive seasons can witness the fireworks display at the falls....”
, 1 Feb 2017 | Read review
“I always make sure to get a room away from the elevator.”
774annc, 4 Dec 2016 | Read review
“Find another hotel”
Traveler4fun803, 5 Oct 2016 | Read review
“My housekeeper was on the 4th floor, I'd stay there”
N4685CKjohns, 3 Oct 2016 | Read review
“Choose a room towards the fall side to have a better view”
SanjoyChoudhury, 13 Sep 2016 | Read review
5 of 5
QualityInn
US$119* /night
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Orbitz.comUS$119
Expedia.comUS$119
HotelQuicklyUS$148
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*Disclaimer
Prices are for 1 room, 2 adults
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