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The Giacomo

942 reviews
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Traveller (581)
Room & Suite (682)
Dining (80)
Overview
  • Excellent67%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“boutique hotel”(38 reviews)
“art deco”(32 reviews)
“floor lounge”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (942)Write a Review
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Traveller rating
595
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60
18
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595
202
60
18
19
Show reviews that mention
All reviewsboutique hotelart decofloor loungefree valet parkingoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefreshly baked cookieswarm cookieswithin walking distancewafflesbeautiful hotelculinary institute
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1 - 5 of 894 reviews
Reviewed 2 weeks ago

My daughter and I stayed here for 2 nights while visiting Niagara Falls. I found this hotel online and thought it was beautiful and unique and we weren't dissappointed. The art deco finishes make this such a unique building! and give the waitstaff in the...More

Thank Dina K
Response from Doug U, General Manager at The GiacomoResponded 2 weeks ago

Thank you for posting a review of your stay and for choosing the Giacomo. It is wonderful that you and your daughter found us and enjoyed your stay. Our breakfast ambassadors do a wonderful job and I will be sharing your review with them and...More

Reviewed 2 weeks ago

Our stay was so enjoyable. This hotel is absolutely gorgeous! We were worried we wouldn't have a very good view since we were staying on the NY side, but the view from the 19th floor lounge area was stunning. Our room was so cozy with...More

Thank Rundle30
Response from Doug U, General Manager at The GiacomoResponded 2 weeks ago

It is super that your stay with us was enjoyable. We thank you for choosing the Giacomo and posting a review. I am happy you found your room cozy and our staff welcoming. Our breakfast is a great way to start the day and the...More

Reviewed 2 weeks ago via mobile

What a gem!!! Built on 1929, it's sleek and modern, yet keeps it old school charm. The staff so helpful 100 percent dedicated to the hotels success. They go the extra step..cant wait to return. You will feel comfortable right away after a long day...More

Thank bendicottmailbox
Response from Doug U, General Manager at The GiacomoResponded 2 weeks ago

Thank you for such a nice review and for staying at the Giacomo. Our staff are all dedicated to providing our guests with the best experience possible and they will be delighted to learn you noticed. Our location is perfect for exploring Niagara Falls and...More

Reviewed 3 weeks ago

i went there alone on my first visit to the US. Very nice hotel, cosy and warm, perfect location - near the Falls. Had a great time - Breakfast was excellent, people very warm and friendly. Fantastic view of the Falls from the top floor....More

Thank heena530
Response from Doug U, General Manager at The GiacomoResponded 2 weeks ago

Thank you for choosing the Giacomo for your stay in Niagara Falls and for writing a review. I am glad you had a great time. It is fantastic that you found our staff warm and friendly and our breakfast excellent. We hope you will consider...More

Reviewed 3 weeks ago

I didn't want to give it 4 stars because we had such a good time! It's about 4.5 stars only because of the slightly hard bed and no accessibility for the top observation floor other than stairs. If I had a disability I would be...More

Thank Thayana
Response from Doug U, General Manager at The GiacomoResponded 3 weeks ago

Thank you for staying at the Giacomo and for writing such a detailed review. I am glad you had a good time and found we offered some really great stuff. I am sorry that you found your bed hard. For our guests that have trouble...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$87 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$87 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (581)
Room & Suite (682)
Dining (80)
Amenities (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
nikkitravelbug
5 January 2018|
AnswerShow all 2 answers
Response from johnnyhuma |
NO they don’t. Sorry! The Sheraton is the ONLY hotel that offer FREE $80 Casino credits with ALL rooms. Also Sheraton is only hotel connected to Seneca Casino
1
Vote
Brooke V
18 December 2017|
AnswerShow all 7 answers
Response from Doug U | Property representative |
We offer complimentary valet parking to all of our guests. Pull in front of the building with your flashers on, come in and get checked in and we will take care of your car.
0
Votes
Lora T
20 September 2017|
AnswerShow all 5 answers
Response from Doug U | Property representative |
Most of our guests really enjoy our mattresses. They are not real firm and most guests find them very comfortable. They are all the same Serta Platinum Suite. Regards, Doug Ujeski General Manager
1
Vote
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Room Tips
"The suite is such a good value and I would highly recommend going this route."
Read review
"Corner rooms are great. If you are willing to spend an extra buck get the Jacuzzi room!"
Read review
"Could not see a down side anywhere. Building is old school and solid."
Read review
"all rooms are great!"
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