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The Giacomo

936 reviews
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Traveller (578)
Room & Suite (624)
Dining (79)
Overview
  • Excellent67%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“boutique hotel”(38 reviews)
“art deco”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from The Giacomo
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (936)Write a Review
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Show reviews that mention
All reviewsboutique hotelart decofree valet parkingfloor loungeoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefreshly baked cookieswarm cookieswithin walking distancewafflesculinary institutebeautiful hotel
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21 - 25 of 888 reviews
Reviewed 24 October 2017

Our recent stay was for pleasure and this establishment did not disappoint mainly due to the spacious bathroom whirlpool tub/walk-in shower. Evening wine tasting was enjoyable as well but the stairs up the last floor might be prohibited for some but the view of Niagara...More

Thank Midnightnut
Response from Doug U, General Manager at The GiacomoResponded 24 October 2017

Thank you for your detailed review and for staying at the Giacomo. We are happy to hear that your room was to your liking. We offer our wine toast every weekend. For guests that have trouble with stairs we do have an area on our...More

Reviewed 23 October 2017

Spent 4 nights at the Giacomo and didn't want to leave. Very nice refurbished 1920's 20 story building with hotel and residence rooms. Classy lounge area on main floor and also on the 19th floor. Staff are amazing and probably the friendliest we have ever...More

Thank boudinbob
Response from Doug U, General Manager at The GiacomoResponded 24 October 2017

We appreciate you choosing the Giacomo on your trip to Niagara Falls. Thank you for your positive review. The staff will be happy to learn that they had an impact on your stay. Our nightly cookies are very popular with our guests and our location...More

Reviewed 23 October 2017

Love the friendliness/ helpfulness of the staff, and the rooms were beautiful and lushly appointed. Proximity to The Falls was great. Breakfast in the morning was lovely. Take a trip up to the top floor viewing area....pretty cool!More

Thank Georgiaskibunny
Response from Doug U, General Manager at The GiacomoResponded 24 October 2017

Thank you for your review and for choosing the Giacomo. Our staff take great pride in providing our guests the best possible experience. It is nice that you enjoyed our breakfast and our 19th floor Sky View Room. We look forward to welcoming you back...More

Reviewed 21 October 2017 via mobile

This was one of the most beautiful hotels I have ever stayed in! The fireplace in the room, whirlpool tub, spectacular views and beautiful wallpaper made our room so serene. The view from the rooftop lounge set it off! Would recommend to everyone going to...More

Thank Sonya P
Response from Doug U, General Manager at The GiacomoResponded 24 October 2017

Thank you for staying at the Giacomo and writing a review. We are happy you enjoyed your time with us and found the hotel beautiful. We appreciate your recommendation and hope you will return the next time you are in Niagara Falls. Regards, Doug Ujeski...More

Reviewed 18 October 2017 via mobile

We got way more than we ever expect! The hotel is a little older but very well kept. The rooms are not huge but very nice. The staff couldn't be better!! It's about a five minute walk to the park and the falls and there...More

Thank Neil R
Response from Doug U, General Manager at The GiacomoResponded 18 October 2017

Thank you for posting a review and for staying at the Giacomo. I am glad to hear we exceeded your expectations and you enjoyed your time with us. We hope to welcome you back again in the future. Regards, Doug Ujeski General Manager The Giacomo...More

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134567178
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$93 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$93 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (578)
Room & Suite (624)
Dining (79)
Hotel & Grounds (412)
Bathroom (40)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
nikkitravelbug
5 January 2018|
Answer
Response from johnnyhuma |
NO they don’t. Sorry! The Sheraton is the ONLY hotel that offer FREE $80 Casino credits with ALL rooms. Also Sheraton is only hotel connected to Seneca Casino
0
Votes
Brooke V
18 December 2017|
AnswerShow all 7 answers
Response from Doug U | Property representative |
We offer complimentary valet parking to all of our guests. Pull in front of the building with your flashers on, come in and get checked in and we will take care of your car.
0
Votes
Lora T
20 September 2017|
AnswerShow all 5 answers
Response from Doug U | Property representative |
Most of our guests really enjoy our mattresses. They are not real firm and most guests find them very comfortable. They are all the same Serta Platinum Suite. Regards, Doug Ujeski General Manager
1
Vote
Room Tips
"Could not see a down side anywhere. Building is old school and solid."
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"all rooms are great!"
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"All of the rooms are unique! That's part of the charm!"
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"Very nice place"
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