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BEST WESTERN Summit Inn

Booking.comUS$76*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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BEST WESTERN Summit Inn
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1,017 Reviews from our TripAdvisor Community

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Showing 980: English reviews
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Mississauga, Canada
Reviewed 5 days ago NEW

Best Western Summit inn, Niagara Falls, NY was close to so many places - shopping, restaurants, the border crossing, and all the the region offers. It had an inviting, clean and well cared for entrance and parking, that continued through the hotel. Our room was a good size, plenty of towels, a very comfortable mattress and FIVE pillows! All very...

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Helpful?
Thank dlurquhart
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017

At least than 100$, four in my family stayed the night before our flight out of Niagara International Airport. The whole experience was amazing, to be frank. For a budget hotel, this place deserves a lot of kudos. Firstly, the price was right. Secondly, we were very pleasantly welcomed by the young man at the desk. Thirdly, the rooms were...

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Thank Paula J
About Hotel's Favourite Review
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again soon! Kristina Baird Front Desk Manager

Farmington hills, United States
Reviewed 6 days ago NEW

Mattress and bad quality was not good. Room and lobby was good. Had better experience with other motel. Not impressed. Had better experience when last time i paid 60 dollars per night with super 8.... Here Paid 100 dollar.

Review collected in partnership with Best Western
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Helpful?
Thank 528niravd
Seoul, South Korea
Reviewed 1 week ago

Just staying one night is good. it's a little bit far away from the Buffalo Niagara Int'l airport. Taxi fee is a little bit expensive from airport to the hotel but the prices of room is cheap compared to the facilities of the hotel. the breakfast is served free and it taste good. the server at the restaurant was really...

Review collected in partnership with Best Western
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Thank ohgyoungk
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review, we hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Coraopolis, PA, United States
Reviewed 1 week ago

We planned a two night vacation stay in Niagara Falls to see the falls and to shop. The room was chilly and damp. My wife got sick. The next morning we checked out so that I could take her home to her doctor. The hotel charged me for the next night even though we did not stay. The hotel should...

Review collected in partnership with Best Western
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1Thank William B
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review. I apologize again that you could not be refunded as you booked a prepay room with a 72 hour cancellation. As I said in our previous correspondence, I did post rewards points to your account as an apology, as we of course would like all of our guests to enjoy their stay with our hotel....

Toronto, Canada
Reviewed 1 week ago

The hotel was clean. It had a nice pool and water was warm. Breakfast was nice too with waffles, eggs and sausage. We would definitely stay here again when staying over in Buffalo for shopping. Factory outlet mall only few minutes away.

Review collected in partnership with Best Western
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Helpful?
Thank Miriam T
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review, we hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Brampton, Canada
Reviewed 2 weeks ago

Things were ok here. Some minor things but overall it was ok. Rooms need a little more lighting snd the furniture updated. The beds were clean and comfortable and we felt at home during our stay due to the great attitude of the staff!

Review collected in partnership with Best Western
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Helpful?
Thank Michael W
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review, we do have new furniture on its way to us shortly, so hopefully if you visit us again we will be able to impress you even more. We hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Barrie, Canada
Reviewed 2 weeks ago

We visit this hotel a lot of years for our shopping in the states. The staff is friendly, breakfast is consistently good and the rooms are being renovated to be more modern. The location to Military mall is just a few minutes away and there is a lot of restaurants close by.

Review collected in partnership with Best Western
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Thank CDPenorse
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review, we hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Southampton
Reviewed 2 weeks ago via mobile

Great location 5 minutes drive from ghd niagra falls Plenty of places to eat near by also bowling alley next door for extra entertainment Room very good we had family room for five of us number 227 two doubles one queen/king double and a sofa bed Parking just outside, swimming pool fitness centre etc Very good choice

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Thank Legoman1958
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review, we hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Oshawa, Canada
Reviewed 2 weeks ago

We have stayed there many time. Hotel has been up graded and is very nice. Other than the way the eggs are cooked at the otherwise great breakfast the hotel is perfect for us coming over the border to do a little shopping. Will go again for sure.

Review collected in partnership with Best Western
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Helpful?
Thank 387frederickk
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon. Sincerely, Kristina Baird Front Desk Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 

Additional Information about BEST WESTERN Summit Inn

Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Region: United States > New York > Niagara Falls
Price Range: $108 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Summit Inn 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls
Hotel Style:
#3 Best Value Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Summit Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Summit Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near the airport”
sheep101, 30 Mar 2017 | Read review
“Dont stay here ..not worth the money”
  • We didnt even have a chance to use the bathtub, but there was HAIR in it
  • Nasty stains on bed cover
  • Grease or dirt along mirror frame
  • Candle wax and other disgusting mess on the alarm radio
  • NASTY FILTHY BED STAINING
  • NASTY stained bed
  • NASTY FILTHY BED STAINING
  • Torn bed sheet or eaten by bugs
joyab2017, 10 Mar 2017 | Read review
“Rooms at the back of the hotel are probably quieter in the morning due to it being further away from the breakfast.”
TomK987, 3 Mar 2017 | Read review
“front side rooms”
AbhishekDeshpande, 16 Feb 2017 | Read review
“like the queen size beds”
Q8865HIbillm, 25 Jan 2017 | Read review
5 of 5
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US$76* /night
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Prices are for 1 room, 2 adults
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