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All reviewswafflesfront deskindoor poolroom was cleanshopping tripoutlet mallshopping and restaurantsthe breakfast areaniagara falls airportcontinental breakfastgreat place to stayfresh fruitwater pressureshort drivefirst floorpleasant staystayed one night
We always stay here for a night to catch a flight out of IAG - Niagara Falls NY Airport. The breakfast is always a great bonus in the morning, rooms are warm and clean. Conveniently located a $5 cab ride from the airport and the...More
Well what started as an unpleasant experience turned out wonderful ! There was a chance I needed to go to Niagara Falls NY for a meeting so booked my favorite hotel the day before. No problem as I could always cancel by 4 pm on...More
1 Thank toward
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 8 January 2018
Thank you for your review! We hope to see you again soon.
Front Desk Manager
Best Western Summit Inn
Visited a couple of times before, but hadn't visited for a few years. The pool offered me my daily swim. It's remains very clean, friendly and offers spacious rooms and very comfortable beds. So, we hope to be back, same time next year!
Advertise that they except cash upon arrival with credit card reservation and no deposit necessary but when you arrive, it was a huge ordeal. I personally would prefer to find another chain to deal with rather then have the aggravation and confusionMore
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Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 8 February 2018
We apologize for the aggravation you experienced during your stay with us. We do need a credit card or cash deposit whenever anyone checks in for security purposes. I apologize that this information was not relayed correctly and that this situation was not handled correctly....More
The hotel is roughly 5 miles from the falls but it took us ~20 mins driving. as you get closer to the falls, the traffic increases. there is also a free shuttle from the hotel which takes the same amount of time as well