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    Best Western Summit Inn

    9500 Niagara Falls Blvd, Niagara Falls, NY 14304-4909
    +1 855-583-4394
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    24/12/2017 25/12/2017
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    US$70
    US$70
    US$70
    Traveller (82)
    Room & Suite (228)
    Pool & Beach (27)
    Overview
    • Excellent37%
    • Very good43%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “waffles” (100 reviews)
    “front desk” (116 reviews)
    “indoor pool” (56 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,154)
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    141 - 145 of 1,111 reviews

    Reviewed 13 April 2017

    We have stayed there many time. Hotel has been up graded and is very nice. Other than the way the eggs are cooked at the otherwise great breakfast the hotel is perfect for us coming over the border to do a little shopping. Will go...More

    Review collected in partnership with Best Western
    Thank 387frederickk
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 14 April 2017

    Thank you so much for your review! We hope to see you again soon. Sincerely, Kristina Baird Front Desk Manager

    Reviewed 12 April 2017

    Great place to stay... A few leaks thought building and broken furniture in rooms, but has plans to update and remodel. Biggest issue is with front desk staff name Flo...She is very inappropriate, unprofessional, and rude...She yells at children and talk ignorant to guest...She called...More

    Review collected in partnership with Best Western
    Thank lisagU1678KB
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 14 April 2017

    Thank you for your review. As stated previously both with the various staff members you spoke to and the two reviews you have now left as well as the comped room night, the issue you had with a staff member is being resolved. Thank you...More

    Reviewed 10 April 2017

    This hotel was a pleasant surprise. The rooms are very clean and updated, they offered a tasty breakfast with options like eggs, sausage, waffles, potatoes and much more. They had a beautiful large indoor pool area and an arcade which we really enjoyed. I always...More

    Review collected in partnership with Best Western
    Thank pamelahT8609DD
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 14 April 2017

    Thank you so much for your review! We hope to see you again soon. Sincerely, Kristina Baird Front Desk Manager

    Reviewed 6 April 2017

    This hotel is a lovely find. The rates are wonderful and the rooms are comfy. The staff was helpful and knowledgeable. It's close to the falls and there are many places around that help a traveler out.

    Review collected in partnership with Best Western
    Thank rachelmP1414KR
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 14 April 2017

    Thank you so much for your review! We hope to see you again soon. Sincerely, Kristina Baird Front Desk Manager

    Reviewed 3 April 2017

    We chose this hotel because of location and I understood it had been recently remodeled. The rooms and the halls have been redone but their cleaning staff is not doing their job! The place was a mess. The two photos I attached are in the...More

    1  Thank Rick R
    Response from BWSummitInnMgr, Front Office Manager at Best Western Summit InnResponded 6 April 2017

    Thank you for your review Rick. I apologize again for the chair in the first room you were in, It has been removed and cleaned. The breakfast room is due to have new furniture in the coming year as well. I apologize for any inconvenience...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Meeting Rooms
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$64 - US$134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Niagara Falls
    • #3 Family Hotel in Niagara Falls
    • #5 Romantic Hotel in Niagara Falls
    • #5 Business Hotel in Niagara Falls
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Hotwire, getaroom.com, Orbitz, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Best Western Summit Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • Best Western Summit Hotel Niagara Falls ,
    • Best Western Summit Inn Niagara Falls ,
    • Best Western Niagara Falls
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    Traveller (82)
    Room & Suite (228)
    Pool & Beach (27)
    Dining (7)
    Hotel & Grounds (65)
    Bathroom (13)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 52 hotels in Niagara Falls
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    besiktas
    20 September 2017|
    AnswerShow all 5 answers
    Response from Swetha S | Reviewed this property |
    Yes, breakfast is included and contains a few hot items as well
    0
    Votes
    tmb100387
    24 August 2017|
    AnswerShow all 6 answers
    Response from Swetha S | Reviewed this property |
    The hotel is roughly 5 miles from the falls but it took us ~20 mins driving. as you get closer to the falls, the traffic increases. there is also a free shuttle from the hotel which takes the same amount of time as well
    0
    Votes
    Penny W
    22 April 2017|
    AnswerShow all 6 answers
    Response from Wa C | Reviewed this property |
    About 20 minutes, depending on the traffic and time of day.
    0
    Votes
    Room Tips
    "If they give you a room by the stairs or elevator, make them give you a different room"
    Read review
    "lower room numbers for less walking down long hallways"
    Read review
    "Choose low numbers, or you will be taking a very long hike with luggage"
    Read review
    "Only two stories high"
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