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Comfort Inn The Pointe

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Comfort Inn The Pointe
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945 Reviews from our TripAdvisor Community

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Showing 866: English reviews
Walnut Creek, California
Reviewed 23 September 2015

The best thing about this hotel is its location---so close to the falls. The property itself is pretty dated. The front desk staff was great---very helpful. The breakfast was less-than-memorable. The (scrambled) eggs were rubbery. They were likely reconstituted....not my idea of a quality breakfast. The waffle was the best item offered. The waffle station is on the opposite side...

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Helpful?
Thank Thoughtleader
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Your feedback is most appreciated. We are delighted you enjoyed your stay and forund the location to be so perfect

Kuwait City, Kuwait
Reviewed 22 September 2015

Exactly five minutes walk to the falls! Excellent basic hotel, very clean (carpet, bedding, bathroom). Rooms were sound proof so we slept well. Good selection at breakfast (waffle maker with plain or cinnamon waffle options, fruit, cereal, juice, eggs etc u get the idea). I stayed one night but the kids wished we stayed longer because of how comfortable the...

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1Thank Marayimm
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for taking the time to provide your feedback. We love to hear from our guests. Your compliments and recommendation are appreciated. We wish you could have stayed longer too!

Perth, Australia
Reviewed 19 September 2015

This hotel was perfectly located along the falls, less than 1 minute walk across the park. Facilities were clean, beds and pillows very comfy. Staff very welcoming and breakfast perfect, a must visit hotel if you are visiting the falls in NY side....keep up the good work.

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1Thank Lee1066
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the compliments and recommendation. We are delighted you enjoyed your visit to Niagara USA and the Comfort Inn The Pointe.

Reviewed 19 September 2015

I have very mixed feelings about this hotel. So let me start out by saying your experience with this hotel will vary greatly depending on how you booked your room and what floor you end up staying on. Let me tell you upfront that if you get a great deal through any third party, discount website, they will probably put...

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Thank BENITA G
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for taking the time to share your experience. We do have multiple different room types, some with two double beds, that have not yet been renovated. All room types do have photographs on the hotel website, and on the Choice website, so the the description and photos will match what the guest will receive. I am not sure...

Reviewed 19 September 2015 via mobile

The hotel is the closest to the Niagara falls. The location is great and you do not need a car to go around. I felt it was a little bit expensive for what we got. We paid $209.00 a night but it was during the labor day weekend. The room is a little bit small. The bathroom was very small...

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Thank edocolumbus
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for sharing your feedback with us. Your comments are most appreciated and help us to improve the quality of our guest experience

Canastota, New York
Reviewed 17 September 2015

This hotel is right outside the walk-in entrance to the Falls park ... a 5 minute walk and you are at the top of the American Falls. There are a few restaurants nearby and if a casino is your thing you can walk from here to there as well. The hotel is older but has been kept up and is...

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Thank scross45
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the review. We appreciate customer feedback. I will share your compliments with the staff

Brooklyn, New York
Reviewed 16 September 2015

This hotel had a free breakfast and free parking. It didn't have a pool but one wasn't necessary. The staff couldn't be more friendly. Parking is at a premium so it was great to have free parking at the hotel. We were able to walk over the Rainbow Bridge and access the park from the hotel. Hotel was very clean...

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1Thank AlisonwithCurls
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for taking the time to post a review. We love to hear our guests feedback. We are so glad you enjoyed your stay and hope to see you again

Gaithersburg
Reviewed 14 September 2015

We spent three nights here in a corner room with views of the rapids and the Canadian skyline. The room was excellent and the housekeeping staff couldn't have been nicer with a cheery greeting every time we saw them. The front desk staff were very helpful and the breakfast was very good and plentiful with sufficient seating. The location is...

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1Thank David D
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are delighted that your stay with us was so enjoyable. Your recommendation and compliments are most appreciated. We hope to see you again.

Boston, Massachusetts
Reviewed 14 September 2015

This is the closest hotel to Niagara Falls on the American side of the river. It is a basic hotel with spacious rooms and they offer a nice, simple, hot breakfast (eggs, sausage, cold cereals, waffles, fruit, etc.). The Wi-FI was horrible! Although free, it was basically non-existent. It kept kicking us off the Internet, requiring us to log in...

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Thank AirbossDave
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for taking the time to share your feedback, it is most appreciated. We are working with the provider to improve the wi-fi, as we are unable to get cable service to our location.

Cleveland, Ohio
Reviewed 13 September 2015

Everything was perfect at the Comfort Inn The Pointe when we stayed there for two days this week. We had two comfortable queen beds in our very clean room on the 4th floor. The free breakfast in the large breakfast room was excellent. The hotel is very conveniently located right across the street from the New York State Park, and...

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1Thank MacinCleve
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the recommendation. We so appreciate feedback from our guests. Please come back and visit with us again

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 

Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Price Range: $108 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn The Pointe 2.5*
Number of rooms: 116
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Hotel Style:
#5 Family Hotel in Niagara Falls
#5 Best Value Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn The Pointe staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very close to Niagara Falls State Park and Hard Roc Café. A few short blocks to Seneca Niagara Casino, definitely walkable.”
 of 5 bubbles 2casinolovers, 23 Jan 2017 | Read review
“Ask for a room facing the park.”
 of 5 bubbles Westglass, 2 Jan 2017 | Read review
“don't get a room near the ice machine you can hear that thing cranking out ice...”
 of 5 bubbles elainmir2016, 1 Jan 2017 | Read review
“Even though there isn't a view of "the Falls", a room on the river side of the building offers nice views of the area.”
 of 5 bubbles Jillo131, 16 Dec 2016 | Read review
“Ask for a room on higher floors for view of the rapids that run to the falls.”
 of 5 bubbles mattep_51, 1 Dec 2016 | Read review
5 of 5