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30/10/2017 31/10/2017
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    Sheraton At The Falls

    300 Third Street, Niagara Falls, NY 14303
    (716) 638-2591
    Hotel website
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    Lowest prices for your stay
    -- / -- / --Check In -- / -- / --Check Out
    1 room, 2 adults, 0 children
    US$140
    US$119
    SAVE US$21
    US$119
    Traveller (380)
    Room & Suite (127)
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    Overview
    • Excellent56%
    • Very good27%
    • Average11%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “rainforest cafe” (224 reviews)
    “tgi fridays” (243 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton At The Falls
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    The Giacomo
    911 reviews
    #1 of 51 hotels in Niagara Falls
     
    Comfort Inn The Pointe
    1,106 reviews
    #3 of 51 hotels in Niagara Falls
     
    Seneca Niagara Resort & Casino
    1,455 reviews
    #9 of 51 hotels in Niagara Falls
     
    The Red Coach Inn Historic Bed and Breakfast Hotel
    1,089 reviews
    #2 of 51 hotels in Niagara Falls
     
    Rooms
    30 Oct31 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,197)
    There are newer reviews for Sheraton At The Falls
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    11 - 15 of 2,027 reviews

    Reviewed 4 days ago

    The hotel was clean and comfortable. It is a shame that this side of the Falls is so quiet. It is a distance from the Falls, but as said clean and comfortable. The lobby is spacious and comfortable. The Casino is nearby.More

    Review collected in partnership with this hotel
    Thank margiem10
    Response from Dan T, General Manager at Sheraton At The FallsResponded 3 days ago

    Thank you for the review. We are happy that you enjoyed our close proximity to attractions in the area, including the Seneca Niagara Casino, which we have an attahced enclosed walkway to. Please know that we are adding attractions to our location to enhance the...More

    Reviewed 4 days ago

    From the moment I set foot inside the facility, the staff - to a person, were friendly and helpful. Thanks - it made my stay especially nice. Also appreciated the very comfortable bed - soft mattress and pillows were heavenly.

    Review collected in partnership with this hotel
    Thank Eileen G
    Response from Dan T, General Manager at Sheraton At The FallsResponded 3 days ago

    Thank you for the wonderful review! Our staff strives to provide the best possible costumer service, and we are happy we succeeded. We hope that you will visit again soon.

    Reviewed 4 days ago

    I loved what this hotel had to offer the guests. Only one complaint- I didnt receive additional washcloths as requested. I had to call again in the morning and wait for delivery. The hydrospa was great. The restaurants were perfect. The location is awesome.More

    Review collected in partnership with this hotel
    Thank ayannab658
    Response from Dan T, General Manager at Sheraton At The FallsResponded 3 days ago

    Thank you for the five-star review! We are so pleased to hear that you loved all we have to offer right inside our hotel., especially our brand new Hyrdospa. We apologize that you did not recieve the washcloths you requested promptly. It is great that...More

    Reviewed 4 days ago

    Will be nice place once the repaving in front is complete. Room was adjacent to the casino bldg... very bright.... room smelled like burnt rubber and tar from the repaving going on outside. That said the staff contacted me multiple times to make sure it...More

    Review collected in partnership with this hotel
    Thank panloco
    Response from Dan T, General Manager at Sheraton At The FallsResponded 3 days ago

    Thank you for the feedback. It is great to hear that our excellent customer service made your stay so memorable. We apologize for the inconvenience of the 3rd Street being paved during your visit. We hope that you will visit again soon.

    Reviewed 4 days ago

    Very friendly check-in, large room with a view out over the street and the casino. Overall the room was clean and the bed was extremely comfortable. We also had a fridge which was good as we had some very hot weather during our stay. There...More

    Thank Halfmaple
    Response from Dan T, General Manager at Sheraton At The FallsResponded 3 days ago

    Thank you for the wonderful review! We are also sad you had leave! We apologize about the marks on your wall, and the odor in the enclosed walkway to the Seneca Niagara Casino, and we will work to fix these issues. It is great that...More

    The Giacomo
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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$134 - US$344 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Niagara Falls
    • #2 Family Hotel in Niagara Falls
    • #2 Business Hotel in Niagara Falls
    • #2 Green Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 392
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Orbitz, TravelUp, Cancelon, HotelsforEveryone, Hotwire, getaroom.com and Evoline ltd so you can book your Sheraton At The Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • Sheraton At The Falls Hotel Niagara Falls ,
    • Crowne Plaza Niagara Falls ,
    • Niagara Falls Crowne Plaza
    Add Photo Photos
    Traveller (380)
    Room & Suite (127)
    Dining (20)
    Pool & Beach (16)
    Hotel & Grounds (235)
    Bathroom (23)
    Business Centre & Event Rooms (5)
    Family and Play Areas (4)
    Nearby
    The Red Coach Inn Historic Bed and Breakfast Hotel
    1,089 reviews
    .42 km away
     
    The Giacomo
    911 reviews
    .26 km away
     
    Comfort Inn The Pointe
    1,106 reviews
    .43 km away
     
    Seneca Niagara Resort & Casino
    1,455 reviews
    .29 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kay P
    28 July 2017|
    AnswerShow all 2 answers
    Response from Dan T | Property representative |
    Hello, thank you for your question. All taxes and fees for packages are billed on property. Please visit the Hotel Policies page on our website for more information or contact the hotel directly for specific information... More
    0
    Votes
    Priya S
    21 July 2017|
    AnswerShow all 2 answers
    Response from Javier D | Reviewed this property |
    free
    0
    Votes
    Kathy R
    13 July 2017|
    AnswerShow all 4 answers
    Response from Dan T | Property representative |
    Hello Kathy, thank you for your question. Although most of our guestrooms offer showers only, we do have some that include a bathtub. Please be sure to request this type of room with your reservation and we will do our best... More
    0
    Votes
    Room Tips
    "Firmer pillows and darker/thicker curtains to block out the bright flashing sign of the casino."
    Read review
    "Get a room away from the bright lights of the casino next door"
    Read review
    "Update bathroom trims"
    Read review
    "One chair was very close to the room's door which made ingress & egress with a cart more difficult..."
    Read review
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