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08/10/2017 09/10/2017
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    Sheraton At The Falls

    300 Third Street, Niagara Falls, NY 14303
    Hotel website
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    08/10/2017 09/10/2017
    US$245
    US$229
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    Traveller (374)
    Room & Suite (126)
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    Overview
    • Excellent56%
    • Very good27%
    • Average11%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “rainforest cafe” (214 reviews)
    “tgi fridays” (236 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton At The Falls
    Offers & Announcements: Breakfast for 2 Included
    Hotel deals
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    Four Points by Sheraton Niagara Falls
    705 reviews
    #13 of 51 hotels in Niagara Falls
     
    The Giacomo
    901 reviews
    #1 of 51 hotels in Niagara Falls
     
    The Red Coach Inn Historic Bed and Breakfast Hotel
    1,073 reviews
    #2 of 51 hotels in Niagara Falls
     
    Comfort Inn The Pointe
    1,089 reviews
    #3 of 51 hotels in Niagara Falls
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,136)
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    21 - 25 of 1,968 reviews

    Reviewed 1 week ago

    Customer service at the reception area was impressive. Rate was quite high. The views on both sides of the building is horrible! Bathroom is not clean and needs updating. walls are thin, you can hear everything they are doing in the next room. The pictures...More

    Thank JennieB4
    Response from Dan T, General Manager at Sheraton At The FallsResponded 1 week ago

    Thank you for the feedback. We are so happy to hear that our front desk staff impressed you with their high level of customer service! We would like to apologize that you were not satisfied with the bathroom in your guest room, and for the...More

    Reviewed 1 week ago

    Steps away from the Canadian border and a short walk to the falls. The HydroSpa was the absolute best part and that was worth every moment of the 24 hours I paid for. Coupons to the restaurants were also good to have.More

    Review collected in partnership with this hotel
    Thank jaybE2622XN
    Response from Dan T, General Manager at Sheraton At The FallsResponded 1 week ago

    Thank you for the review. We are so happy you enjoyed your stay with us as well as took advantage of our close proximity to the falls as well as Canada. It is also so great to hear that you were able to relax in...More

    Reviewed 1 week ago

    We have stayed in Sheraton's before due to their welcoming pet policy, so when we decided to go to Niagra Falls, NY, this was an easy decision. First of all, the staff here were super friendly. All of them. It was a bit off season,...More

    Review collected in partnership with this hotel
    Thank Joseph A
    Response from Dan T, General Manager at Sheraton At The FallsResponded 1 week ago

    We are so happy to hear that you enjoyed your stay with us so much. Our staff works as hard as possible to make every guests stay here a great one and we are so pleased to hear that we succeeded. It is great that...More

    Reviewed 1 week ago

    My husband and I just spent two nights at "Sheraton At The Falls" ................ we were greeted immediately by Koby at the front desk ........... he got us registered and gave us all our "Groupon Discount Goodies" ............ when we needed direction or had any...More

    Review collected in partnership with this hotel
    Thank Joanne T
    Reviewed 1 week ago

    A very nice place to stay. The hotel "smelled clean". The rooms were clean and well serviced. The staff was attentive, pleasant, and willing to help. Both the Rainforest Cafe and TGI Friday's had good food and service with attentive waitstaff. The beds were comfortable;...More

    Review collected in partnership with this hotel
    Thank Pam R
    Response from Dan T, General Manager at Sheraton At The FallsResponded 1 week ago

    We are so pleased to hear that you enjoyed your stay with us! We are especially happy that you were satisfied with both your room and the service you received. Additionally, it is great that you took advantage of our on-site restaurants as well as...More

    Four Points by Sheraton Niagara Falls
    705 reviews
    #13 of 51 hotels in Niagara Falls
     
    The Giacomo
    901 reviews
    #1 of 51 hotels in Niagara Falls
     
    The Red Coach Inn Historic Bed and Breakfast Hotel
    1,073 reviews
    #2 of 51 hotels in Niagara Falls
     
    Comfort Inn The Pointe
    1,089 reviews
    #3 of 51 hotels in Niagara Falls
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$139 - US$370 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Niagara Falls
    • #2 Green Hotel in Niagara Falls
    • #2 Business Hotel in Niagara Falls
    • #2 Family Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 392
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, TravelUp, Orbitz, Hotwire, getaroom.com, HotelsforEveryone, Cancelon and Evoline ltd so you can book your Sheraton At The Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • Sheraton At The Falls Hotel Niagara Falls ,
    • Crowne Plaza Niagara Falls ,
    • Niagara Falls Crowne Plaza
    Add Photo Photos
    Traveller (374)
    Room & Suite (126)
    Dining (20)
    Pool & Beach (16)
    Hotel & Grounds (231)
    Bathroom (22)
    Business Centre & Event Rooms (5)
    Family and Play Areas (4)
    Nearby
    The Red Coach Inn Historic Bed and Breakfast Hotel
    1,073 reviews
    .42 km away
     
    The Giacomo
    901 reviews
    .26 km away
     
    Four Points by Sheraton Niagara Falls
    705 reviews
    6.36 km away
     
    Comfort Inn The Pointe
    1,089 reviews
    .43 km away
     
    Nearby Restaurants
    Third Street Retreat
    156 reviews
    .29 km away
    Savor
    248 reviews
    .28 km away
    Rainforest Cafe
    676 reviews
    .07 km away
    Zaika Indian Cuisine
    376 reviews
    .26 km away
    Nearby Attractions
    Seneca Niagara Casino
    1,419 reviews
    .13 km away
    Niagara Falls USA Official Visitor Center
    199 reviews
    .35 km away
    Old Falls Street
    49 reviews
    .26 km away
    St. Mary of the Cataract R. C. Parish
    22 reviews
    .25 km away
    Ask a question
    Questions & Answers
    Kay P
    28 July 2017|
    AnswerShow all 2 answers
    Response from Dan T | Property representative |
    Hello, thank you for your question. All taxes and fees for packages are billed on property. Please visit the Hotel Policies page on our website for more information or contact the hotel directly for specific information... More
    0
    Votes
    Priya S
    21 July 2017|
    AnswerShow all 2 answers
    Response from Javier D | Reviewed this property |
    free
    0
    Votes
    Kathy R
    13 July 2017|
    AnswerShow all 4 answers
    Response from Dan T | Property representative |
    Hello Kathy, thank you for your question. Although most of our guestrooms offer showers only, we do have some that include a bathtub. Please be sure to request this type of room with your reservation and we will do our best... More
    0
    Votes
    Room Tips
    "walking distance to Niagara Falls"
    Read review
    "6 floor SPG club level more updated rooms"
    Read review
    "The rooms were exceptionally clean and comfy. The bath had only a shower; no tub."
    Read review
    "Try to stay away from elevators. Busy w families and loud kids at all times"
    Read review
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