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Stayed here before and was pleasantly surprised, however, this time, NOT SO MUCH!Arrived to find nothing available on ground floor (at 2:15 pm) 2 older individuals, one of which has difficulty navigating stairs. ( NO ELEVATORS)
Arrived at room which was a virtual refrigerator, desk...More
We stayed at the Quality Inn on the weekend of December 2nd. We arrived late Saturday night so we decided to tour the area to see how far all the shopping was to our hotel. Boy we were pleasantly surprised. We were less that 10...More
We booked this hotel last minute for a night so that we could go outlet shopping at Fashion Outlets of Niagara Falls USA. The hotel was a little run down, but still serviceable. However, we found that the walls were really thin (we could hear...More
Response from QualityInnNF, Manager at Quality InnResponded 20 November 2017
We thank you for taking the time to address these issues with us. We appreciate the feedback and will improve on our product.
This hotel is acceptable. It's clean and there is free parking. It's close to the Falls and across the street from a casino. The pool and hot tub looked clean but we didn't get a chance to use it. The only problem was when we...More
My husband and I went to the Quality Inn for sunday to tuesday shopping trip. The hotel is close to lots of good shopping, some within walking distance. Check in was 3 pm, we arrived a bit earlier so they room they had assigned to...More