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Microtel Inn & Suites by Wyndham Chili/Rochester Airport

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Traveller (28)
Room & Suite (11)
Dining (7)
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Overview
  • Excellent55%
  • Very good32%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“donuts”(24 reviews)
“front desk”(45 reviews)
“lemon water”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Room Service
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Microtel Inn & Suites by Wyndham Chili/Rochester Airport
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
Offers from Microtel Inn & Suites by Wyndham Chili/Rochester Airport
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
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Nearby Hotels
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Reviews (941)
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939 results
Traveller rating
489
306
99
27
18
Traveller type
Time of year
LanguageEnglish
489
306
99
27
18
Show reviews that mention
All reviewsdonutsfront desklemon wateryogurtwindow seatcookiesrooms are smallfree continental breakfastroom was cleanqueen bedconvenient locationstay there againvisiting familyvery nice stayminute drivegreat place to stayother hotels
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1 - 5 of 939 reviews
Reviewed 1 week ago

The room was small, not what I thought I'd booked and paid for. I was sure I'd booked a queen sized bed but am certain I got a double because I sleep on a double at home. Maybe because I paid for it in a...More

Thank S S
Response from Tyler V, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester AirportResponded 3 days ago

S S, Thank you for taking the time to leave us a review. We always appreciate all feedback from our guests, and we would like to have you rest assured that we always go above and beyond to ensure each guest is treated well during...More

Hotel's Favourite
Reviewed 23 April 2018 via mobile

We stayed here one night. Check in time was listed as 3 pm but when we got there at 2:30 they told us it was fine to check in. First room we went to wasn't clean. There was some sort of mix up with the...More

Thank Amber213
Response from Tyler V, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester AirportResponded 13 May 2018

Amber213, Thank you for taking the time to leave us a review at the Microtel Inn & Suites by Wyndham Chili/Rochester Airport. We love to hear feedback like this as it allows us to better upgrade our standards and communication skills. We will certainly share...More

Reviewed 1 week ago via mobile

If you can’t have efficient yet effective air conditioning in a modern hotel, then have open windows and screens. It wasn’t even particularly hot the day we stayed here and the room was far too hot. I gave this information at check out and was...More

Thank CUPU
Reviewed 2 weeks ago

The hotel is clean and reasonably priced for the area. My only problem with the stay is that they "preauthorized" charges on my credit card before I arrived and they did so for more rooms than I had booked. I reserved 6 rooms and they...More

Thank Pensfan1York_PA
Response from Tyler V, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester AirportResponded 2 weeks ago

Pensfan1York_PA, Thank you for taking the time to leave us a review. We greatly appreciate the positive feedback, and we can assure you that we only pre-authorize reservations once. If there are any further concerns you have please contact us directly so that we may...More

Reviewed 3 weeks ago via mobile

I stayed here for one night on a Sunday. My room was clean & modern. The building looks brand new! My only criticism is that the “free continental breakfast” consisted of cold cereal and some yogurt. I didn’t see any other food set out, didn’t...More

Thank Wildfire70
Response from Tyler V, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester AirportResponded 3 weeks ago

Wildfire70, Thank you for taking the time to leave us a review. We are sorry to hear that our breakfast was not quite up to standards. We do take our standards very seriously, and we can assure you that this issue will be fixed come...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$68 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$68 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (28)
Room & Suite (11)
Dining (7)
Questions & Answers
Ask a question
niceguy65
11 June 2018|
Answer
Response from Al R | Reviewed this property |
Call the hotel and ask. They most likely do not provide that service however I am sure the staff will help set something up for you.
0
Votes
Butch P
18 April 2017|
AnswerShow all 4 answers
Response from JankitShah | Reviewed this property |
I have stayed there but didn't cancel before. So I don't have an answer on it.
0
Votes
Room Tips
"2nd floor rooms may be a little quieter than the first, but it's a quiet place that is about a block off..."
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"It is quieter further from the lobby. Rooms face either east or west."
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"We had a room at the back but the whole area seems very quiet."
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"I would try not to have a room near breakfast area. I would believe it could get noise."
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