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All reviewsdonutsfront desklemon wateryogurtwindow seatcookiesrooms are smallfree continental breakfastroom was cleanqueen bedconvenient locationstay there againvisiting familyvery nice stayminute drivegreat place to stayother hotels
The room was small, not what I thought I'd booked and paid for. I was sure I'd booked a queen sized bed but am certain I got a double because I sleep on a double at home. Maybe because I paid for it in a...More
Thank S S
Response from Tyler V, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester AirportResponded 3 days ago
Thank you for taking the time to leave us a review. We always appreciate all feedback from our guests, and we would like to have you rest assured that we always go above and beyond to ensure each guest is treated well during...More
We stayed here one night. Check in time was listed as 3 pm but when we got there at 2:30 they told us it was fine to check in. First room we went to wasn't clean. There was some sort of mix up with the...More
Response from Tyler V, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester AirportResponded 13 May 2018
Thank you for taking the time to leave us a review at the Microtel Inn & Suites by Wyndham Chili/Rochester Airport. We love to hear feedback like this as it allows us to better upgrade our standards and communication skills. We will certainly share...More
If you can’t have efficient yet effective air conditioning in a modern hotel, then have open windows and screens. It wasn’t even particularly hot the day we stayed here and the room was far too hot. I gave this information at check out and was...More
The hotel is clean and reasonably priced for the area. My only problem with the stay is that they "preauthorized" charges on my credit card before I arrived and they did so for more rooms than I had booked. I reserved 6 rooms and they...More
Response from Tyler V, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester AirportResponded 2 weeks ago
Thank you for taking the time to leave us a review. We greatly appreciate the positive feedback, and we can assure you that we only pre-authorize reservations once. If there are any further concerns you have please contact us directly so that we may...More
I stayed here for one night on a Sunday.
My room was clean & modern. The building looks brand new!
My only criticism is that the “free continental breakfast” consisted of cold cereal and some yogurt. I didn’t see any other food set out, didn’t...More
Response from Tyler V, General Manager at Microtel Inn & Suites by Wyndham Chili/Rochester AirportResponded 3 weeks ago
Thank you for taking the time to leave us a review. We are sorry to hear that our breakfast was not quite up to standards. We do take our standards very seriously, and we can assure you that this issue will be fixed come...More