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#1 of 5 Hotels in Olean
Certificate of Excellence
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1 room 2 adults 0 children
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376 Reviews from our TripAdvisor Community

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Showing 373: English reviews
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Reviewed 1 week ago via mobile

The hotel had clean rooms at very decent rates. The staff was very polite. The beds were comfortable as well. I would definitely use this hotel again. Near shopping and places to eat, which was essential.

Thank mike d
Jeri F, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am so pleased to hear that you found our hotel clean and that our staff was polite. We look forward to seeing you again on a future visit to Olean. Jeri Fedora Manager

Ottawa, Canada
Reviewed 3 weeks ago

This place was great! Wasn't sure what to expect as we pulled into Olean for the first time and were pleasantly surprised by this hotel. Check-in was smooth and fast, Cindy was fun and helpful. The room huge. Easily room for another king bed in there. Bathroom was clean, the amenities were fine. Wifi worked quickly with no password and...

1Thank SomeGirl
Tom P, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you very much for the detailed and kind review ! We use these reviews to better our hotel for the next guest. I am very happy to see you enjoyed our variety filled breakfast including the eggs and pancakes. The breakfast hostess works very hard and diligently to ensure no one leaves hungry. I will be sure to let...

Hershey, Pennsylvania
Reviewed 5 January 2017

My daughter left her (very sentimental) necklace on bathroom counter but didn't realize until several hours after checkout. I contacted the hotel twice to see if it was turned in to the office. I must admit that I was not initially happy with their response, however in hind sight I didn't take into account it was over New Years and...

2Thank Jackie L
Nicholas K, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hello Jackie, I am very happy we found your daughters necklace and was able to return it safely to you ! We pride ourselves on our staff's honesty and loyalty. I will be sure to let them know of your pleasant stay . We hope to see you again in the near future or on your next visit to Olean....

Albany, NY
Reviewed 4 January 2017

After a white knuckle drive in white out snow conditions we had a very good night's stay at this hotel. Staff was helpful and pleasant and gave us recommendations for places to eat. Even though our room was directly across from the elevator and the hotel was full of families with lots of children over the holidays our room was...

2Thank Albany_Traveler23
Oakville, Canada
Reviewed 31 December 2016 via mobile

We stayed here two nights and toured the Seneca Museum. Best Western had recently changed the signage which made it almost impossible to find even with the help of google and our GPS. The room was good and the bed was comfortable. Breakfast was par for this chain.

3Thank Robert P
Reviewed 19 December 2016

I have stayed at this best western for the past 4 years and enjoyed staying here ,this last time because of one desk clerk who for the first time had me rethink staying here again. On whole everyone else was great from the other people at the desk to the lady who does the breakfast to the house keeping,it only...

Review collected in partnership with Best Western
1Thank karlao526
Patchogue, New York
Reviewed 13 December 2016

Everyone that I met was friendly, accommodating and went out of their way to assist. They explained all the amenities available and told me where they were and when available. I would definitely stay at this particular hotel.

Review collected in partnership with Best Western
1Thank saginaw17
Coats, North Carolina
Reviewed 12 December 2016 via mobile

It's always hard to travel a lot and stay hotels but when you find good hotels that you at least feel comfortable. Make it good. Best western here has clean rooms. Breakfast actually is real good. Great hotel to lay you head at night.

1Thank 109carmeng
Orillia, Canada
Reviewed 5 December 2016

Hotel is awesome with new decor and a very fresh feeling to it. Lady at front desk was very unprofessional and not very friendly. Hotel is very close to University and all amenities. Found room to be very clean.

Review collected in partnership with Best Western
1Thank obee95
Reviewed 26 October 2016

This Best Western has certainly gone all out in its renovation of the guest rooms and lobby area. New carpeting, new bedding all is done -- even the outside landscaping. The breakfast is perfect with many selections and Sue there to answer any questions about the area.

Review collected in partnership with Best Western
1Thank 831marthad
Nicholas K, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Good Morning! Thank you so much for checking us out on Trip Advisor! We love hearing feedback from our guests! I am so happy to hear that you like our renovations. I am happy to hear that Sue, was able to answer any questions that you had during your stay with us. Our staff strives to provide the highest quality...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS University Inn

Address: 3051 West State Street, Olean, NY 14760-1832
Region: United States > New York > Olean
Price Range: $146 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Olean
Olean Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS University Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS University Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe any room is good.”
 of 5 bubbles Albany_Traveler23, 3 Jan 2017 | Read review
“Just stay away from the elevator.”
 of 5 bubbles HappyTraveler5355, 7 May 2016 | Read review
“We like ground floor”
 of 5 bubbles frankmA1912YA, 8 Apr 2016 | Read review
“1st floor has the room with pool, exercise room, buffet, front desk, and business center.”
 of 5 bubbles LorraineW136, 23 Mar 2016 | Read review
“Anyone of the rooms. We stayed in a couple. No complaints”
 of 5 bubbles lauriec307, 20 Mar 2016 | Read review
5 of 5