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Best Western Plus University Inn

TripAdvisorUS$94*
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#1 of 4 Hotels in Olean
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$122*
US$94*
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US$100*
US$100*
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Best Western Plus University Inn
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396 Reviews from our TripAdvisor Community

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Showing 392: English reviews
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Washington DC, District of Columbia
Reviewed 6 days ago NEW

I recently stayed overnight at the Best Western Plus University Inn in Olean, NY. On previous trips to this area, I had stayed at another hotel nearby. But this time the Best Western Plus University Inn offered me a lower rate, and I'm glad I gave it a try. The hotel was convenient for my needs, and my room was...

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Helpful?
Thank mwh191
Tom P, General Manager at Best Western Plus University Inn, responded to this review

Thank you very much for the review ! We stride to exceed your expectations and provide our guests with the best service and make you as comfortable as possible. I see we have done just that. I will be sure to let our team know of your pleasurable stay. We cannot wait to see you again the next time you...

HOTEL’S FAVOURITE REVIEW
Reviewed 10 April 2017

I've staying at the Best Western of Olean for past 5 or 6 years twice a year. I have never had a problem with anything. The staff is great (Cindy and Sue), my room is always immaculate and the location is good. There are places to eat and shop if you need something.

Review collected in partnership with Best Western
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1Thank richardmC7794LA
About Hotel's Favourite Review
Tom P, General Manager at Best Western Plus University Inn, responded to this review

Thank you very much for the kind review. I am happy to hear you have enjoy another stay with us here in Olean at the Best Western Plus. I will be sure to let Cindy, Sue and the rest of our team they have made your stay delightful. We can't wait to see you again when you visit Olean again...

Syracuse, New York
Reviewed 1 week ago

Came here for a bodybuilding show in the area. The service was excellent and had no issues otherwise. The fitness center had good, clean equipment; the wifi given to us worked very well, and the breakfast served was very good. Only issue would have otherwise is the price, but you definitely get what you pay for and that's quality.

Review collected in partnership with Best Western
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Helpful?
Thank johncK4841WD
Tom P, General Manager at Best Western Plus University Inn, responded to this review

Thank you for the review ! We appreciate all feedback as we use this to better the next guests stay. I am very happy to hear your stay with us was comfortable you received what was expected. I hope you enjoyed your time in Olean and please visit us again the next time you are in town.

Rome, New York
Reviewed 1 week ago

This was a very painful time for us and we were very pleased with the stay. We will return and recommend to friends and family. It was a funeral we were there for. Our stay was clean, calm, quiet, pleasant.

Review collected in partnership with Best Western
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Helpful?
Thank Awilda V
Tom P, General Manager at Best Western Plus University Inn, responded to this review

Thank you very much for the kind review. We are happy to hear we have pleased you with our clean and comfortable hotel. I am most happy to see we were able to make you comfortable during your rough time. We will be happy to see you again in the future when you return to Olean NY.

Webster, New York
Reviewed 1 week ago

We have stayed here every time we have come to bring or visit my daughter who attended St Bonaventure for 4 years. I would highly recommend this place. The staff is friendly and helpful. The continental breakfast makes it so easy for everyone to start their day.

Review collected in partnership with Best Western
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Helpful?
Thank 170janetteb
Tom P, General Manager at Best Western Plus University Inn, responded to this review

Thank you very much for the kind review. We take a lot of pride in our hotel as well as satisfying each and every guest that walks through our doors. I am happy to hear our staff does a wonderful job of making you fee comfortable. Our breakfast is a huge hit! We want to make sure you start your...

Reviewed 2 weeks ago

This is a First class operation. They will exceed your expectations! Recently remodeled this last autumn, so the rooms are clean and comfortable. Also they have an amazing yogurt bar that is part of their breakfast spread.

Review collected in partnership with Best Western
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Helpful?
Thank cameronm909
Prescott, Arizona
Reviewed 2 weeks ago

We had an amazing room that had a full kitchen. The staff at this hotel were very friendly and professional. The location is very good, close to St. Bonaventure University. Also close to shopping and restaurants. This hotel was clean and comfortable and I would highly recommend it to anyone looking for a place to stay in Olean, NY.

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Helpful?
Thank Donna G
Oshawa, Canada
Reviewed 4 weeks ago

We have stayed at this Best Western a couple times before to visit our son at st. Bonaventure. As usual the room was clean, staff were friendly and very responsive when we needed extra towels/pillows. There was a team that seemed to bother other guests with noise at night but we couldn't hear them from our room. Overall a good...

Review collected in partnership with Best Western
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Helpful?
Thank zannford
Tom P, General Manager at Best Western Plus University Inn, responded to this review

Thank you very much for the review ! We stride to make our guests stay enjoyable and comfortable as possible. It looks we have completed this! I am delighted to see our staff responded to your request for the extra towels and pillows as quickly as possible. We hope to see you again in future when you visit Olean NY.

Reviewed 24 April 2017

We stay at the Best Western every time we visit Olean, which is often. The first morning the breakfast was not good but the second day, when Sue McNeil, was on duty, it was excellent. She was always filling the coffee, cleaning tables, and asking guests if they need anything. Always with a smile on her face. She is definitely...

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Helpful?
1Thank Annette J
Tom P, General Manager at Best Western Plus University Inn, responded to this review

Thank you very much for the kind review. We are happy to hear you enjoyed your stay here in Olean ! I will be sure to let Sue know she was mentioned and completed a job well done. We hope to see you again on your next trip to the area.

LaFargeville, United States
Reviewed 20 April 2017

This hotel was nice, clean and in a good location. The breakfast was the only part that was 'ok,' but that is generally the way continental breakfasts go. The staff was polite and professional. If I'm in Olean again, I would stay at this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank marjoryb513
Tom P, General Manager at Best Western Plus University Inn, responded to this review

Thank you for the kind review ! We appreciate any and all feedback concerning our hotel and the staff. I am very happy to hear you had a pleasant stay with us and we hope to see you again when you visit Olean in the future. We use your comments to better serve out future guests. I am sorry to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Best Western Plus University Inn

Address: 3051 West State Street, Olean, NY 14760-1832 (Formerly BEST WESTERN PLUS University Inn)
Region: United States > New York > Olean
Price Range: $124 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus University Inn 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, Best Western, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus University Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Olean
Olean Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus University Inn staff and other travellers.
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Questions? Get answers from Best Western Plus University Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms face away from State Rt. 417 so are reasonably quiet.”
mwh191, 24 May 2017 | Read review
“Our strategy is always to park closest to the side parking lot. Not in a busy place so you don't really need to worry about external noise.”
heathergI8888MZ, 11 Apr 2017 | Read review
“I believe any room is good.”
Albany_Traveler23, 3 Jan 2017 | Read review
“Just stay away from the elevator.”
HappyTraveler5355, 7 May 2016 | Read review
“We like ground floor”
frankmA1912YA, 8 Apr 2016 | Read review
5 of 5
TripAdvisor
US$94* /night
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Booking.comUS$100
Expedia.comUS$100
HotelQuicklyUS$122
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*Disclaimer
Prices are for 1 room, 2 adults
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