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Holiday Inn Express Olean

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#2 of 5 Hotels in Olean
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396 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Olean, United States
Reviewed 28 July 2015

Initial expression when you enter into the lobby is not good. Bed sheet was not clean. I stay in this hotel because it is very convienent for to go to work. I work in Olean General Hospital and this hotel is on walking distance. If I have any better choice I would prefer to live in some better hotel.

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Helpful?
Thank Anwar K
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Dear Anwar, Thank you for taking the time to write a review of your recent stay with us! We are glad you chose our hotel during your recent stay in the area, and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel, and we appreciate you bringing this to our attention. We will...

Dayton, Ohio
Reviewed 28 July 2015

Except for a couple of small glitches, this hotel met our expectations of what a Hampton Inns should be. Best: Pool has long hours and is maintained well, with plenty of pool towels. Breakfast quality is good, with many selections. Heat/AC unit is quieter than most in-room hotel units. Overall sound insulation was very good. Room was quiet. Staff was...

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Helpful?
Thank Bill R
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello, Bill! Thank you for taking the time to write a review about your recent stay with us! We are glad that you had a pleasant stay with us! I'd like to personally apologize about our shortcomings; we do hope that you'll give us a second chance and stay with us again in the future!

Staten Island, New York
Reviewed 22 July 2015

After a very long day of driving, this hotel was very friendly! We were asked by several people who worked here how our day was going. I was pleasantly surprised. Our room was spotless as well as the rest of the hotel

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Helpful?
Thank PatC1320
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello, Pat! Thank you for taking the time to write a review about your recent stay with us! We are so pleased to hear you had an enjoyable experience with us! Please visit us again when you next find yourself in the Olean area!

Canada
Reviewed 11 July 2015

We stopped at this place late at night, but front desk person was right there and not with sleepy eyes as you would expect at 1 am. He offered us a bottle of water and gave us a room to our liking.. There is a lot to like about this hotel. Beds have duvet covers, which are washed every time...

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Helpful?
2Thank jetlagger
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello, jetlagger! Thank you for taking the time to write a review about your recent stay with us! I am so pleased that you found your accommodations to be to your liking! Paul in breakfast will be so thrilled to hear you enjoyed his breakfast selections! I do hope you'll stay with us again when you next find yourself in...

Finger Lakes Wine Country, New York
Reviewed 10 July 2015

We originally reserved a room with two double beds. When we arrived at 4:25pm, our room was given away and we were given the hospitality suite which we thought was nice...however, after the concert when it was time to go to sleep we opened up the sleeper sofa and found no sheets or extra pillows. I wasn't expecting to sleep...

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Helpful?
Thank Michelle H
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello, Michelle! Thank you for taking the time to write a review about your recent stay with us! I apologize that you did not find your accommodations suitable. Please contact me directly, so that we may discuss this further! Again, I apologize for any inconvenience that you may have encountered while staying with us. I do hope you'll visit us...

Chicago, Illinois
Reviewed 10 July 2015

This Hampton more than met our expectations. The room was clean and quiet (311), bed was comfortable, everything worked! But the staff made the place! The woman who checked us in was exceedingly friendly. The other staff members (breakfast and later) were outstanding. The breakfast was excellent. They had a number of healthy choices!!!! The big problem (which the hotel...

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Helpful?
2Thank EthelSue
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello, EthelSue! Thank you for taking the time to write a review about your recent stay with us! I am pleased to hear your accommodations were comfortable! Our front desk and breakfast staff will be thrilled to hear such nice comments! We do hope you'll stay with us the next time you find yourself in the Olean area! Hopefully, you...

Houston
Reviewed 7 July 2015

Was in town for OHS graduation. I was surprised to see the condition of the room (101). It was not clean.....coffee/soda or something splashed on the walls in between the beds, carpet didn't look/feel clean either. Tiles cracked in the bathroom, random beige/tan curtains with no blackouts. Every other room appeared to have white curtains & I suspect there were...

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Helpful?
1Thank JK92262
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello, JK92262! Thank you for taking the time to write a review about your recent stay with us! I apologize that your stay was less-than-perfect. I would love if you'd contact me directly, so that we can discuss the specifics of your stay. Thank you again for staying with us, and I do hope you'll consider us for future visits...

Potomac
Reviewed 7 July 2015

This hotel does not have a lot of frills. However, it was a very pleasant stay. It was very nice to be offered ice-cold water when we arrived on a hot day. The room was quiet although the a/c was a little noisy. Hotel was very clean. Great value for the money.

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Helpful?
1Thank Kathleen B
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello, Kathleen! Thank you for taking the time to write a review about your recent stay with us! I am very pleased to hear you had a pleasant stay with us and enjoyed the ice cold water upon arrival! Please let us know if there is anything we can do for you in the future, as we look forward to...

Reviewed 6 July 2015 via mobile

The staff could not have been friendlier! Called ahead to make sure our room would be held if we arrived late after fireworks on the 4th and was assured that our room would be available. The gentleman on the phone was very reassuring and understood our concern. We arrived even later than expected with no problems at check in and...

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Helpful?
1Thank Gary K
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Thank you for taking the time to write a recent review about your stay with us! I am so pleased to hear you enjoyed your time with us. Jerald and Trevor will be thrilled to hear you found them to be friendly and accommodating! Thank you for your kind words regarding my staff. I do hope you'll visit us again...

Sioux Falls, South Dakota
Reviewed 6 July 2015

The staff was extremely nice! Alicia is a gem. Nice room, pillows and linens were comfortable, large bathroom, good breakfast, good snacks(cookies, chips and salsa, cheese, pepperoni, crackers, fresh fruit) in the evening, pool and fitness room. Also, very quite, unlike a lot of hotels that you can hear doors slamming.

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Helpful?
1Thank Nick C
Kellie W, General Manager at Holiday Inn Express Olean, responded to this review

Hello, Nick! Thank you for taking the time to write a review about your recent stay with us! I am so pleased to hear you had a great experience with us! Alicia and Paul will be thrilled to hear you enjoyed your interactions with them! I hope you'll visit us again when you're next in the Olean area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn Express Olean

Address: 101 Main Street, Olean, NY 14760 (Formerly Hampton Inn Olean)
Region: United States > New York > Olean
Price Range: $163 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Olean 2.5*
Number of rooms: 76
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Also Known As:
Hampton Inn Olean Hotel Olean
Olean Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Olean staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Express Olean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You do not want the second floor near the stairwell . Perhaps the third floor would be better.”
 of 5 bubbles shannonjkn, 19 Nov 2016 | Read review
“I recommend the top floor. Even though we faced the street, the noise level was low.”
 of 5 bubbles Barcon08, 10 Aug 2016 | Read review
“I think the back side rooms face the river.”
 of 5 bubbles IDM_3500, 27 Jul 2016 | Read review
“ask for kelly”
 of 5 bubbles andyaL3355HC, 12 Mar 2016 | Read review
“All the rooms are good!”
 of 5 bubbles IvoV557, 22 Nov 2015 | Read review
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