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Stayed here 2 nights because other hotels in area were booked up. Location, area is nice. Hotel is a bit dated but overall OK. My room was fine, clean and comfortable. Couldn't get into my room on my second night because the door lock mechanism's...More
Thank Randy M
Response from HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / BergenResponded 3 weeks ago
Dear valued guest,
Our apologies for the issue you incurred with your locking mechanism.
We do look forward to our full renovations coming up shortly, and do appreciate
your kind words about our hotel.
Thank you for choosing our hotel for your needs.
My wife and I have stayed here many times over the last 2 years as we were visiting my uncle and as we spend the first Easter without him it is comforting to know how great this hotel and their staff are thank you Barbara,...More
Response from HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / BergenResponded 15 April 2018
Dear Peter and Margie,
We were delighted to hear how much you enjoyed your stay with us!
Especially that you are our loyal return guests for the last 2 years.
Glad to hear you can count on our staff for all your needs.
Overall nice place. Front desk was very friendly and welcoming. The only negative thing was the breakfast meal . The food was cold and not worth the price. The place was centrally located with many stores and restaurants around the area. Pool looked inviting but...More
Response from HI-Orangeburg, Manager at Holiday Inn Orangeburg - Rockland / BergenResponded 4 weeks ago
Thank you so much for complimenting our hotel and staff!
We take all our guests comments/compliments seriously, and
will make sure our F&B manager is aware of the breakfast issue.
We want to make sure all our guests are satisfied with their stay.
Other than the fluffy pillows and duvets, this place was full of disappointments. First off, we were told on checking in the breakfast was not included since we had booked through Expedia and it would cost us $9 each. WHAT? I thought breakfast at all...More
This is a tired property, and I would skip unless you have no other options. The ceilings in the halls are low, public spaces didn’t feel clean or well maintained, and the door keys were incredibly finicky. Trains rumble by at night. At half the...More