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Hilton Pearl River

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Hilton Pearl River
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672 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Pearl River
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Showing 661: English reviews
Reviewed 2 weeks ago

Very nice hotel, the manager at the front desk was very accommodating. We arrived very early and requested a king size bed. We waited less than 15 minutes in the very relaxing lobby. I wish I remembered her name.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M841QUanitav
William M, General Manager at Hilton Pearl River, responded to this review

I am glad we were able to accommodate you with an early check-in and that you had such an enjoyable stay. Thank you for sharing your comments and we hope to be able to welcome you back in the near future. Sincerely, William Maloney General Manager

Ponte Vedra, United States
Reviewed 2 weeks ago

The hotel looks like a chateau from the outside and is beautiful and stylish inside. There are wonderful views with it being on a golf course. The staff is all amazing, food was good and the rooms were very comfortable. would definitely return.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Y5452MPrenees
William M, General Manager at Hilton Pearl River, responded to this review

I appreciate that you took the time to share your comments and I'm glad you had such a terrific stay with us. Thanks for recognizing our amazing staff. I agree. We'd love to have you back with us again. Sincerely, William Maloney General Manager

Saratoga Springs, New York
Reviewed 2 weeks ago

I have not seen the level of service the PR Hilton has at any domestic location. My room faced the golf course and with a comfortable bed I t hought I would have the most wonderful sleep night ever. Well the central ventilation made so much noise sort of a pulsing hum I coould not sleep. I turned it off...

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Helpful?
Thank MSVMSV
William M, General Manager at Hilton Pearl River, responded to this review

Many thanks for the tremendous comment about the level of service you experienced during your stay. If you could share any further details about your stay (room number, your name, etc.) it would help us diagnose and address the concern that you raised. Thanks for taking the time to share your feedback and I'm glad you had an enjoyable stay...

Sundsvall, Sweden
Reviewed 3 weeks ago

My wife and I stayed overnight one night and it was enough well. Rumen older omorderna. A / C of the worst kind brought such a noise that we had to turn it off. We could even hear the neighbor's A / C. Pointed this out at check out but without any support for this. The breakfast was approved not...

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Helpful?
Thank Mats B
William M, General Manager at Hilton Pearl River, responded to this review

Mats B, Thank you for sharing your comments and for acknowledging the friendly service at breakfast. I am sorry that your visit was below your expectations. We will do what we can to try to address the issues you describe and I hope to have the chance to improve your impression of our hotel. Sincerely, William Maloney General Manager

Asbury Park, New Jersey
Reviewed 3 weeks ago

Very friendly and accommodating staff. Clean rooms. Bar and restaurant in hotel. Very nice lobby with fireplace. Plenty of free parking. Good internet access. Located near golf course. Pool and fitness center,

Review collected in partnership with Hilton Hotels & Resorts
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Thank sallystang
William M, General Manager at Hilton Pearl River, responded to this review

We love to read the words "friendly" and "clean" in reviews. Thank you. We're glad you enjoyed your stay and hope to be able to welcome you back once again. Sincerely, William Maloney General Manager

Laurel, MD, United States
Reviewed 3 weeks ago

We have stayed here on a few occasions and have been very satisfied with the service at the hotel and the wonderful food in the dining room. The breakfast buffet is very good. The staff is very helpful. The grounds are beautiful. The indoor pool is very inviting.

Review collected in partnership with Hilton Hotels & Resorts
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Thank evaw418
William M, General Manager at Hilton Pearl River, responded to this review

I appreciate your kind comments and I'm so glad that you've had such enjoyable visits to our hotel. We hope to see you again soon. Sincerely, William Maloney General Manager

Washington, DC, United States
Reviewed 4 weeks ago

Needed to stop on our way to New England. Great room, great bar, and decent restaurant. Got a prepaid rate that was unbeatable. Close to Garden State Parkway and Palisades Thruway. Well kept secret with a golf course.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jeffrey B
William M, General Manager at Hilton Pearl River, responded to this review

Jeffrey B, Thanks for your kind comments and for taking the time to write a review. I'm glad you found us and that you had an enjoyable stay. We hope to see you again. Sincerely, William Maloney General Manager

Ft. Lauderdale, United States
Reviewed 4 weeks ago

Very nice and well kept hotel. Great friendly staff. Everyone had a smile on their face. Everyone was always willing to help and asked me if I needed help before I asked. The room was clean and felt like new.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank L2026FJjuand
William M, General Manager at Hilton Pearl River, responded to this review

"Clean" and "friendly" are two words that we always love to read in a review. Thank you. On behalf of our entire team, I'm so glad you enjoyed your stay with us and hope to be able to welcome you back. Sincerely, William Maloney General Manager

Philadelphia
Reviewed 4 weeks ago via mobile

This is the second Christmas Eve my family stayed at the Hilton's in Pearl River. The staff is friendly, the place is quiet and the grounds had some snow that made it look almost like a white Christmas. The swimming pool had the right temperature and we enjoyed the jacuzzi too. The light switch in the sauna room didn't work...

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Helpful?
Thank Augusto L
William M, General Manager at Hilton Pearl River, responded to this review

Augusto L, Thank you for your feedback and I appreciate your positive comments and your notes for improvement. I'm glad to see that overall you had an enjoyable stay with us and I look forward to the chance to host you again in the future. Sincerely, William Maloney General Manager

Columbus, Georgia
Reviewed 4 weeks ago via mobile

This is probably this worst hotel I have stayed at in a long time if not ever. We arrived with a very exhausted and jet lagged baby only to find that they had not put a baby crib in our room as requested and we then had to wait over half an hour to get it. The rooms heater/fan is...

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Helpful?
Thank maxinenm
William M, General Manager at Hilton Pearl River, responded to this review

Maxinenm, Thank you for taking the time to share your feedback. I understand how challenging it can be to travel with young children and I am sorry that we didn't seem to help by not having a crib placed in the room in advance as well as the other issues you note with your room. In order to better address...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Pearl River is located on 17 wooded acres just 20 minutes from Manhattan and bordering Bergen County, NJ. Our hotel's design, reminiscent of a country French mansion, and location have earned us the nickname "The Chateau in The Country near The City." We are proud to be a family-owned and operated business and to be recognized for "Best Overall Service" of all Hiltons in New York, New Jersey, and Connecticut for the past six years. ... more   less 

Additional Information about Hilton Pearl River

Address: 500 Veterans Memorial Drive, Pearl River, NY 10965-3209
Region: United States > New York > Pearl River
Price Range: $213 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pearl River 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Pearl River Hotel Pearl River
Hilton Hotel Pearl River
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pearl River staff and other travellers.
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Questions? Get answers from Hilton Pearl River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the bridal suite, so charming!”
 of 5 bubbles jehrlich912, 18 Jan 2017 | Read review
“Dont stay here.”
 of 5 bubbles 348matsb, 1 Jan 2017 | Read review
“Ask the staff, they're very accommodating!”
 of 5 bubbles tcrawl, 14 Dec 2016 | Read review
“Even #rooms ( ie. 236, 238, 240, 336, 338, 340) overlook golf course views”
 of 5 bubbles Andshes0ff, 29 Nov 2016 | Read review
“Book another chain”
 of 5 bubbles ElDorado96, 15 Jul 2016 | Read review
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