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See all 2 hotels in Pittsford

The Del Monte Lodge Renaissance Rochester Hotel & Spa

314 reviews
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Traveller (63)
Room & Suite (60)
Dining (7)
Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“erie canal”(104 reviews)
“quaint shops”(4 reviews)
Free Wifi
Free Parking
Breakfast Available
Heated pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
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Reviews (314)Write a Review
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All reviewserie canalmarriott propertyquaint shopsfree valet parkingrooms are niceschoen placefitness roomhotel restaurantwonderful hotelthe location is perfectguest roomsshuttle serviceminute drivehousekeeping staffeasy accessrochesteraveda
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1 - 5 of 310 reviews
Reviewed 1 week ago

I cannot say enough good things about this property. Most of my contact on the hotel side of things was with Stefan W. the front desk manager who made my whole stay flawless and made me feel at home after a rough drive on the...More

Thank lundqvist30
Response from Julianne M, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & SpaResponded 1 week ago

Thank you for staying at the Renaissance Del Monte Lodge, and thank you again for taking the time out of your day to write this thoughtful review of our property! We're so glad that you had the opportunity to enjoy yourself while staying in Pittsford,...More

Reviewed 2 weeks ago

Seriously. This quaint 99 room boutique hotel just went through a remodel in the last year or so and seriously they upped the ante on this poker game! The rooms are amazing. Most comfortable night sleep ive ever had in a hotel (or home) and...More

Thank Will_M3
Response from Julianne M, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & SpaResponded 1 week ago

Good afternoon Mr. Will, and thank you for taking the time to write out what your experience was like at the Renaissance Del Monte Lodge! We're so glad to hear that your stay with us was an excellent one. As a frequent traveler, our property...More

Reviewed 2 weeks ago

Newly renovated hotel on the bank of the Erie Canal with tasteful, modern ambient and excellent restaurant/bar. Staff from housekeeping to restaurant and front desk is very friendly and attentive to customer wishes. Fitness room, banquet facilities, spa,and in-room dining making the Renaissance an ideal...More

Thank Barbara G
Response from Julianne M, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & SpaResponded 1 week ago

Good Afternoon Ms. G., Thank you so much for choosing to stay at the Del Monte Lodge Hotel & Spa! We're so glad you enjoyed your time with us while you were in town. It sounds as though you were able to fully explore our...More

Reviewed 2 weeks ago

Several years ago I gave this hotel five stars. The rooms were very comfortable,the staff was great and it had one of the best pools. A recent revisit confirmed the good staff but the rooms are very stark with several shortcomings and the pool was...More

Thank arayCentralN_j_
Response from Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & SpaResponded 2 weeks ago

Hello arayCentralN_j_, Thank you for your recent stay with us and for your feedback. We are glad you felt our staff was good. Our designers strived to provide a functional and stylish space during our recent guest room renovations, unfortunately due to personal tastes it...More

Reviewed 2 weeks ago via mobile

Our third time at this hotel. The hotel is in a great location. The staff is always friendly and accommodating. The rooms are clean, comfortable and well decorated. We didn’t dine here this trip or use any of the amenities. We always enjoy this hotel.

Thank Thedevelopingimage
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Airport Transportation
Concierge
Banquet Room
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Heated pool
Details
Price range
US$191 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$191 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (60)
Dining (7)
Hotel & Grounds (66)
Business Centre & Event Rooms (2)
Bathroom (1)
Questions & Answers
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Room Tips
"Upper floors are quiet. Ask for the first floor suite if you can afford it, John Cougar Melloncamp stayed..."
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"Third floor is quiet and offers beautiful views over Erie Canal"
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"All rooms seemed reliably good"
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"Rooms facing Canal are quieter. There is a cargo train the passes nearby, but it's not too bothersome"
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