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Hilton Garden Inn Rochester/Pittsford

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Hilton Garden Inn Rochester\/Pittsford
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525 Reviews from our TripAdvisor Community

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Showing 521: English reviews
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Hamilton, Canada
Reviewed 3 days ago NEW

Great little hotel....beautiful location,excellent shopping/dining nearby and a staff that makes your stay a pleasure. We discovered this location 2 years ago and have stayed there 5 times.We plan on returning again soon.

Review collected in partnership with Hilton Garden Inn
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1Thank michaelbZ5607SU
Rochester, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017

We just got back from an overnight stay at the Hilton Garden Inn in Pittsford, NY. This was an overnight for my Lady's Birthday. I wanted a place that was a little exclusive with a suite and a jacuzzi tub. In the past we've stayed at the luxury hotel down the road on the hill, but is frightfully overpriced. When...

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Helpful?
Thank Alain L
About Hotel's Favourite Review
Corey D, General Manager at Hilton Garden Inn Rochester/Pittsford, responded to this review

Hi Alain, We are so glad to hear you had a great time celebrating at our hotel. Thank you for taking the time to write about your experience. Best Regards, Corey

Buffalo, New York
Reviewed 1 week ago

Stayed here several times this past year and have had a great time and nice accommodations as well. Will be staying here again . The full breakfast is a treat in comparison to other chains that serve the fake eggs and stale muffins.

Review collected in partnership with Hilton Garden Inn
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Thank 605tracys
Groton, United States
Reviewed 1 week ago

Had a wonderful time at the hotel. Neat hotel at a great price! The staff were extremely warm and helpful. We will definitely come back to the hotel next time when we visit the city. Conveniently located from the highway I-490.

Review collected in partnership with Hilton Garden Inn
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Thank Ravi K
Belmont, Massachusetts
Reviewed 1 week ago

Very professional, pleasant front desk staff. Room and bath spotless. Pool clean and well maintained. Easily accessible from the highway or from local roads. I recommend this hotel and will stay again.

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Thank Jane O
Nassau, New Providence Island
Reviewed 1 week ago

Great location, this was a night away from home. We found it most relaxing, comfortable, and restful. Amenities were impressive, nice pool, sauna, and gym. I would recommend this location for family and friends. The staff was super friendly and helpful. We will most definitely be making another visit! Next time I come I'll be sure to actually bring my...

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1Thank Sharon P
New Jersey
Reviewed 1 week ago

Room wasn't ready when we checked in after 3, person who checked us in (manager or assistant), didn't know what he was doing and nasty. Restaurant food and help very nice. Other then that our stay was very nice.

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Thank suanne2017
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago

Check in was fast, rooms were very clean and big. Breakfast was delicious. The staff was very attentive and kind. They went out of their way to make sure our stay was great. The pool and gym are also very nice.

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Thank marandamangino
Cortland, New York
Reviewed 4 weeks ago

Very clean, comfortable room. Bed very comfortable and variety of pillows so that one was just right. K-Cups in room not so good..they need a better brand. Hotel employee, Mallory cleared the snow off of my car & even cleared a path to the car door. The day prior, a manager was clearing the snow off of vehicles in the...

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Thank LadiesNight18
Syracuse, New York
Reviewed 4 weeks ago

Very impressed with the facilities. Comfortable and very spacious room/bathrooms. Didn't use the pool or hottub. Breakfast has a nice buffet at a reasonable price. I was there for a wedding and they provided transportation to/from the hotel.

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Thank L335JEsamuelr

53 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 

Additional Information about Hilton Garden Inn Rochester/Pittsford

Address: 800 Pittsford Victor Rd, Pittsford, NY 14534-3940 (Formerly The Brookwood Inn)
Region: United States > New York > Finger Lakes > Pittsford
Price Range: $165 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rochester/Pittsford staff and other travellers.
5 questions
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Wolverhampton, United Kingdom
9 months ago
Dayton, Ohio
over a year ago

See all questions (5)

Questions? Get answers from Hilton Garden Inn Rochester/Pittsford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor slightly away elevator”
joannv842, 23 Feb 2017 | Read review
“Third floor is relatively quiet. Rooms in the 330s are away from elevators.”
Hotel_Hank, 7 Dec 2016 | Read review
“Odd number rooms face away from the interstate and are very quiet.”
golftravel_11, 5 Dec 2016 | Read review
“If not traveling with kids, go for a top floor. Hotel is popular with kids sports teams, so it can be a bit loud when they are in town.”
TarheelS167, 30 Nov 2016 | Read review
“Do consider basement level, which is just below the parking area, with a view of trees and grass. Very quiet.”
micheleh918, 31 Aug 2016 | Read review
5 of 5