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Best Western Plus Plattsburgh

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Best Western Plus Plattsburgh
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696 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Plattsburgh
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Showing 663: English reviews
Reviewed 15 July 2016 via mobile

My stay at the best western was probably one of the best stays I've had in a long time. The staff was absolutely welcoming and extremely helpful, especially Tricia, Gabby, and Dustin. Also the rooms were extremely clean and past expectations. I can't wait to come back and stay here again. I recommend this hotel for anyone staying in Plattsburgh...

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Helpful?
Thank kaylanicolle35
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Ii means a lot to our staff when they are acknowledge by our guests. Thank you for acknowledging Gabby, Dustin and Tricia I will be sure they see your comments. Safe travels

Exton, Pennsylvania
Reviewed 14 July 2016

Comfortable and quiet. Gorgeous indoor pool with adjacent patio for relaxing. Typical free breakfast buffet with eggs, bacon, and waffles. We stayed two nights on our way to Montreal, and we enjoyed the area around Plattsburgh.

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Helpful?
Thank Jan F
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

I hope your visit to Montreal was pleasant. Thanks for staying with us. Safe travels!

Walker Valley, NY
Reviewed 14 July 2016

This was our second stay here while visiting family in the area. The staff is very friendly and helpful - they make you feel like they are happy you are staying there! The room was large and super clean. The pool is huge, which is why we choose this hotel! It is clean and the perfect temperature, too. Well situated...

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Helpful?
Thank higginsfamily7
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

I am glad you enjoyed your stay at my facility and the surrounding area. Thank you for noting the staff Safe travels

Reviewed 14 July 2016

Although we didn't arrive until nearly 8pm we were able to get a room. I called the online number to book the reservation after several of the other hotels in the area were booked. It was pricey at $160 but we took the room. Super nice room with a balcony overlooking the indoor pool. The mattresses were very comfortable. We...

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Helpful?
Thank Carol T
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your stay I am glad we had a room available. We do have an elevator that serves 48 of our 126 rooms, however the section of the hotel where your room is is limited to stairs only in that two level wing. Safe travels

Miller Place, United States
Reviewed 12 July 2016

Great Hotel. Staff was wonderful, helpful, courteous, and pleasant. The breakfast was delicious , good choices. The pool was clean, good temperature. The game room had a good amount of games to play. The rooms were clean, bathroom good size, gave a lot of towels if needed, and internet was great.

Review collected in partnership with Best Western
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Helpful?
Thank Mary D
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your extensive review and acknowledgement of the staff.I will be sure to pass it on to them. Safe travels to you and your family.

Tucson, United States
Reviewed 12 July 2016

Best experience yet with Best Western property. We enjoy a pool visit when traveling. Would return to Plattsburgh at this property even in the winter. Especially attractive to be close to Interstate and nearby restaurants.

Review collected in partnership with Best Western
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Helpful?
Thank Charles H
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your stay and kind comments. Safe travels

Evans Mills New York
Reviewed 11 July 2016

We were attending a nearby reunion so we did not use a lot of the services offered. However, the pool looked very inviting and large; we were sorry to not have time to use it. We felt safe on the grounds and general location.

Review collected in partnership with Best Western
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Helpful?
Thank 315cliffords
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

I hope the next time you visit you have time to enjoy the balance of our facility and the area. Safe travels

Willsboro, United States
Reviewed 11 July 2016

The Best Western at Smithfield has been a very nice, clean, friendly place to stay. My wife and I along with a group of people, have stayed here numerous times over the years, for wedding that were in Altona. It has always been clean, and updated. The staff are all very friendly. The food is good and the rates are...

Review collected in partnership with Best Western
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Helpful?
Thank John A
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

It has been our pleasure to have you and friends as a guest over the years. Thank you for your nice words. Safe travels

Buffalo, United States
Reviewed 11 July 2016

Has everything you need right on its campus. It's relaxed and has lots of space for groups to hang out and visit. We used the handicapped room which was large, convenient to all facilities and to the handicapped parking. The pool is handicapped accessible too.

Review collected in partnership with Best Western
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Helpful?
Thank Catherine P
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your stay and I am glad you were able to use our handicapped facilities. Safe travels to you and family

Plattsburgh, United States
Reviewed 8 July 2016

Wonderful Service as usual! We come every summer and stay a couple of week.We feel at home when we finally arrive from Florida. Even the dogs love it! The 99 is a great place to eat and so convenient! The owner always has time to stop and chat a bit. Very friendly,pleasant man! We look forward to our next visit!

Review collected in partnership with Best Western
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Thank Stephen Z
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

It was great to see you and catch up. You sure brought some of Florida's best weather with you. Safe and enjoyable travels home!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Plus Plattsburgh

Address: 446 Route 3, Plattsburgh, NY 12901 (Formerly BEST WESTERN PLUS The Inn at Smithfield)
Region: United States > New York > Plattsburgh
Price Range: $124 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Plattsburgh 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western
Hotel Style:
#3 Business Hotel in Plattsburgh
#3 Family Hotel in Plattsburgh
#4 Romantic Hotel in Plattsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Plattsburgh staff and other travellers.
7 questions
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Dannemora, New York
3 months ago
Willsboro
9 months ago
Pittsford
over a year ago
Jacksonville, Florida

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Questions? Get answers from Best Western Plus Plattsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid the pool area”
 of 5 bubbles sirstaysalot1, 19 Feb 2017 | Read review
“Call the hotel directly for a poolside room well in advance as they book quickly”
 of 5 bubbles jjjamg, 7 Feb 2017 | Read review
“The best room at this hotel is at a different hotel”
 of 5 bubbles phdmom3, 2 Feb 2017 | Read review
“Avoid the rooms connected to the pool if you want to open your window to the outside air.”
 of 5 bubbles dhayfield, 18 Nov 2016 | Read review
“It was quiet on the 2nd floor and on the East side.”
 of 5 bubbles rothwellpainting, 16 Nov 2016 | Read review
5 of 5