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Mercury Grand Hotel

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180 Reviews from our TripAdvisor Community

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There are newer reviews for Mercury Grand Hotel
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Showing 176: English reviews
Berkley, Massachusetts
Reviewed 13 June 2016 via mobile

Terrible. Smelled terrible, no fridge, Worst breakfast ever. Military powdered egg like rubber. Spit it out and had to leave tasted so bad. Nastiest pool you ever seen. No restaurants available in hotel all closed down. Didn't even have a alarm clock in the room. The shower had hair from the previous guest still in the tub.

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3Thank SifuJamie
Reviewed 29 May 2016

This has been one of the worst hotel stays I have ever had. The room was in poor condition, there appears to be construction underway that I am not clear is doing anything meaningful to the property. The bathroom leaked when showering with water going on the floor. The temperature of water kept changing from very hot to cold. Bugs...

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2Thank Norm W
Reviewed 14 February 2016

Absolutely terrible, old and outdated rooms, dirty, the bathtub was disgusting. Looked like someone was throwing a party at 4am. Not recommend at all, stay away. Forgot my key inside of the room and when I came back from work in the middle of the night, nobody was there to get me a new one.

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3Thank Edu C
State College, Pennsylvania
Reviewed 2 December 2015 via mobile

I do want to say the people behind the desk were very polite, but it ends there. The hallway smelled like dog pee. The rooms were not vacuum, The bathroom had hair on the floor and in the tub..YUCK! The towels and bed sheets had holes, but the smelled like bleach, so hopefully that meant they were clean. The lamps...

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3Thank Roxanne315
14801
Reviewed 30 November 2015

This hotel is a shell of its former self. It is outdated, and a tad creepy. BUT, I knew what I was getting into when I reserved the room. I was looking for cheap accommodations close to Bowdoin Park--and I found just that. The staff--one person--was helpful, although I had trouble understanding him. He was attentive and competent. Everything in...

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5Thank scrotim
Poughkeepsie, New York
Reviewed 22 November 2015

The first thing I noticed was that my room smelled like urine. Unable to stand the smell, I went to look for the cause of the smell. I found the smell in the sheets, and I assumed that the sheets would be changed the next day, so I slept in them anyway. There was rubber on the bottom of the...

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2Thank 175katn
Mechanicsburg, Pennsylvania
Reviewed 14 November 2015 via mobile

Three stars is not accurate for this rat trap, the first room had blown out light bulbs, the window was stuck open, and we couldn't close it, the ceiling was open and exposed to the wiring, there was no trash can in the room or the bathroom. Awful experience, I want my money back!

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2Thank coffeegirljen
Great Neck, NY
Reviewed 26 October 2015

wow... the only good thing (and it wasn't great) was the breakfast. The first room they put me in the bathroom mirror was falling off the wall, the bed was visibly uneven and when you moved the saggy mattress there was some wooden planks on top of the box spring to try to even it out. We switched on the...

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1Thank OneJollyFriar
New York City, New York
Reviewed 25 October 2015 via mobile

I wish I would have saw this before I booked through Hotwire. Do not go here! So dirty my skin crawled. I demanded a refund and left I was so disgusted. Fortunately I was able to get a room at a different hotel. I would give this place a -10. I think this place should be condemned.

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2Thank Anthony Y
Boston, Massachusetts
Reviewed 21 October 2015

ZERO stars!! Our rooms were filthy, garbage in the refrigerator in one of the rooms, 'questionable' stains on the carpets on either side of both beds, curtains were stained and torn, broken draw string and holes in the drapes, yellow stained bath linens, dirty bath linens left hanging in the bathroom, black 'mold like' stains around tub and on the...

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2Thank Queen_Mother54

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Mercury Grand Hotel

Address: 2170 South Rd, Poughkeepsie, NY 12601-5847 (Formerly formerly Clarion Hotel )
Region: United States > New York > Poughkeepsie
Price Range: $125 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercury Grand Hotel 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Poughkeepsie
Best Western Poughkeepsie
Poughkeepsie Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Mercury Grand Hotel staff and other travellers.
1 question
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Sag Harbor, New York

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Questions? Get answers from Mercury Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room some place else are probably better”
 of 5 bubbles JohnRCentralVermont, 5 Sep 2016 | Read review
“Ask for a room that face the parking lot.”
 of 5 bubbles ClaireLight888, 18 Jul 2016 | Read review
“No elevators so request ground floor if you don't want to lug your luggage up flights of stairs”
  • Ceiling in bathroom
  • Rust in bath tub
  • Tube tv, no remote, hotel advertises flat screen tv
 of 5 bubbles RobKeri2, 5 Jul 2016 | Read review
“don't - wifi was slow as Heinz Tomato Catsup.”
 of 5 bubbles OneJollyFriar, 26 Oct 2015 | Read review
“sleep in your car rather than in this hotel”
  • broken drapes
 of 5 bubbles Queen_Mother54, 21 Oct 2015 | Read review
5 of 5
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