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Staybridge Suites Rochester University

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Staybridge Suites Rochester University
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299 Reviews from our TripAdvisor Community

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Showing 292: English reviews
1 review
Reviewed 2 weeks ago

Checked in as a family from Europe. Our children were so looking forward to it as there is a swimming pool. This was great as our children need to move about. However, the swimming pool is closed because the roof needs repairing already - despite this being a new hotel. When you check in you have to sign a paper... More 

Helpful?
Thank Lee E
IHGService, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Dear Lee E, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We greatly appreciate your kind words regarding our staff. However, we regret letting you down on some aspects of your stay, particularly with the closed swimming pool... More 

Tennessee Ridge, Tennessee
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2016

First and most important was...this a delightful place to stay in because of the first impression you get when opening your hotel door. It was your own little apartment. A place to call home. Everything you could want. Fully equipped kitchen, full size bathroom, spacious closets, living room area complete with 2 small coffee tables and a full size sofa... More 

Helpful?
Thank SouthernAndIrish
Toronto, Canada
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 October 2016 via mobile

Our Family went to see our son compete in the Head of the Genesee Rowing Regatta. This hotel is closest to the finish line but beyond that, the staff are funny, fully engaging and professional every step of the way. We had a river view room and it was late when we checked in and the woman at the front... More 

Helpful?
Thank Carolyn S
Brno
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016

I have spent 14 days (September 2016) in this hotel due to my research/business trip. My room was located in the 4th floor with beautiful view on the river. It was nice to hear frogs and different bird kinds during breakfast from the outside terrace. Room was very nice, large and clean. Perfect addition is complimentary laundry at the basement-... More 

Helpful?
Thank Filip P
New York City, New York
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 October 2016

We spent the Meliora weekend at Rochester, and the Staybridge was an excellent place to stay. This isn't the Four Seasons, so if you're going expecting luxury or rooms service you'll be disappointed. But the rooms were clean, the furnishings certainly adequate, the bed comfortable and the river view lovely. The bathroom layout was odd, with the sink next to... More 

Helpful?
Thank chookoo57
Valley, WA
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 October 2016

Great location when stayed here for 5 nights for graduation at Univ of Rochester. We had an excellent time and enjoyed the river views. This is really the best place to stay in town. We had a nice large suite with a full kitchen. There is a very nice fire pit sitting area for drinks and enjoying the views. You... More 

Helpful?
Thank sunshinewa
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016

This hotel is nice and has a lot of positives but the pool is closed indefinitely for repairs. No one told me that when I made my reservation. When I got there and found out the pool is closed our family was very upset as that is what we were looking forward to. The front desk told me they don't... More 

Helpful?
1 Thank worldtraveler635
IHGService, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Dear worldtraveler635, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We greatly appreciate your kind words regarding our staff and we're glad you enjoyed the breakfast. We have taken note of your comments regarding the pool being closed... More 

Bethlehem, Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 September 2016 via mobile

By far my favorite place to stay when visiting my son at U of R. Looking forward to my stay in September. ... ask for a river view room...much nicer.... they also have a great breakfast included. So I returned in September and we had a better room overlooking the river. ...the staff is very accommodating. Breakfast was great. I... More 

Helpful?
Thank Bill M
Level Contributor
21 reviews
7 hotel reviews
Reviewed 13 September 2016

We stayed here for 2 nights. The room was adequate and had all that was required for our stay. Room came with breakfast and it was quite a good breakfast compared to other breakfasts at other hotels. The staff would put on food for the evening on certain nights which was adequate for an actual evening meal. There were no... More 

Helpful?
Thank Eleni L
Richmond Hill, Canada
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 12 September 2016

From the exterior the hotel looked fine with nice parklands and a river surrounding it. There are also ample parking near the front door as well.The hotel is also relatively close to Rochester's National Museum of Play in the downtown area. Check in was pleasant, no issues there. Upon arriving at our room, we noticed that our room carpets were... More 

Helpful?
Thank coolspot18
IHGService, Guest Relations Manager at Staybridge Suites Rochester University, responded to this review

Dear coolspot18, Thank you for your feedback regarding your stay at Staybridge Suites Rochester University, NY. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about your check in experience, parking arrangement and convenient location. However, we’re sorry we fell below your expectation regarding the carpet condition, hallway... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The Staybridge Suites hotel in Rochester, NY blends sophisticated, extended stay hotel surroundings with friendly service in a beautiful suburban setting. We are easily accessible from the NY Thruway, I-390, I-490, I-590 and are located just minutes from the Greater Rochester International Airport. Our hotel is just minutes away from the University of Rochester, Rochester Institute of Technology, and several major corporations such as Kodak, Bausch & Lomb, and Wegmans. You will experience comfort and convenience with our spacious studio suites, one-bedroom suites, and two bedroom suites, each complete with living room and full kitchen. Our daily breakfast buffet features hot items and our free Social Reception (featuring a light dinner with beer, wine, & soft drinks) is available Tuesday - Thursday evenings from 5:30-7:30PM. If you prefer to dine out, choose from any number of restaurants that feature a range of cuisine and ambiance. Our shuttle is available Monday - Friday 6:30-10:30 AM and again 5:00-9:00 PM and will take you to your destination within a 3 mile radius. When it's time to unwind, relax next to the fire pit on our Patio overlooking the Genesee River and University of Rochester; or enjoy our indoor pool or workout in our fitness room. Leisure opportunities are plentiful- we are just minutes from Seneca Park Zoo and Rochester Museum and Science Center, and within a 1 hour drive to Finger Lakes, Casa Larga Vineyards, and the Genesee Country Village. ... more   less 

Additional Information about Staybridge Suites Rochester University

Address: 1000 Genesee St, Rochester, NY 14611-4106
Region: United States > New York > Finger Lakes > Rochester
Price Range: $184 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Rochester University 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Staybridge Suites Rochester University Hotel Rochester
Hotel Style:
#3 Business Hotel in Rochester
#7 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Rochester University staff and other travellers.
2 questions
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Questions? Get answers from Staybridge Suites Rochester University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are on the floor you will not hear people walking around above your head.”
 of 5 bubbles 79leee, 16 Nov 2016 | Read review
“When staying again, we will ask for the 4th floor. We stayed on the 3rd floor and did hear some noise from the room above us.”
 of 5 bubbles SouthernAndIrish, 30 Oct 2016 | Read review
“As for a room that has views of the river.”
 of 5 bubbles 323elenil, 13 Sep 2016 | Read review
“Ask for a river view suite-beautiful view of birds, river, sunset and sunrise.”
 of 5 bubbles nanar226, 22 Aug 2016 | Read review
“A river view room a plus.”
 of 5 bubbles cindy412, 9 Aug 2016 | Read review
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