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Homewood Suites Rochester/Greece

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541 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites Rochester/Greece
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Showing 533: English reviews
Woodstock, Canada
Reviewed 3 weeks ago

This was the worst front desk staffing we have ever experienced. We arrived for a sporting event on Friday afternoon, after a 3 1/2 hour drive, and upon arrival were told that they did not have our reservation in their system. The reservation was made via email in early January, and we stayed in early March. I, unfortunately, did not...

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Helpful?
Thank Sherry722
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Good afternoon and thank you for your comments. I understand your frustration, especially after a long drive. I have looked into this further and we did not see a record of your reservation in our system. We did try our best to accommodate your needs and tried to get you accommodations for the one night. Should a cancellation had occurred...

Syracuse, New York
Reviewed 3 weeks ago

Everything was good with the stay except the kids next door kept running in and out of their room, slamming doors for hours! The manager was prompt to speak with the family next door which helped immediately.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank John W
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for your response. I am pleased that you enjoyed your stay with us. We try to accommodate all guest needs, and I am pleased to hear that there was a prompt response with Management to address your concerns and take care of the issue. I hope to see you again in the future!

Canton, Michigan
Reviewed 4 weeks ago

We decided to stay at this hotel with a group of other parents for a sporting event for our kids. The rooms were very clean and the it was nice and comfy. My family enjoyed the pool and would definitely stay there again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 996luvflorida17
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

I am so pleased that you enjoyed our guest room. I am glad that you were able to take advantage of our indoor pool. We look forward to eeing you again in the future!

Brantford, Canada
Reviewed 23 February 2017

Staff were fabulous from front desk to housekeeping to kitchen staff. Rooms were a smaller than I expected for a suite. There are 5 in our family and this was tight. The hotel does not have cots available (although they did try to accommodate us by calling over to the neighbouring hotel). Our youngest had to sleep in the king...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank hilaryv2017
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you so much for the kind comments. Just for future reference, we do have rooms that have two queen beds, as well as a pull out sofa. For a family of 5, our Queen one bedroom Suite would be more comfortable. I am so pleased in regards to your comments about our staff. We hope to see you should...

New York City, New York
Reviewed 16 February 2017

Only 15 minutes from airport. Nicely appointed suites and breakfast and evening socials are very nice. I have stayed here a few times and the rooms have all been very quiet. Front staff is very cordial as is the hospitality staff.

Review collected in partnership with Homewood Suites by Hilton
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1Thank DMSNYC
Niagara Falls,
Reviewed 14 February 2017 via mobile

We stayed at this hotel and it was clean, spacious and had a full kitchen. Hotel has a pool and free breakfast un the morning which was delicious. Definitely recommend this for families with kids of ages!

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Thank rachelmR4178MP
Skaneateles, United States
Reviewed 12 February 2017

The staff & surroundings of this hotel were perfect for a short getaway. Very convenient & extremely well mannered staff. We enjoyed our stay. The hotel was clean & very inviting. We just took a couple of days off to get out of Town & this was perfect for us.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Desiree M
Leesburg, Virginia
Reviewed 8 February 2017

Hotel is a great location with tons of perks and a fabulous staff. Rooms were clean. Staff was friendly and helpful. Breakfast was delicious. Evening cocktail hour was a pleasant surprise. Will be staying here again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 686judyt
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for your kind review. I am so happy to hear that you enjoyed our staff and your room. I am pleased to hear that you took advantage of our complimentary social hour. We look forward to seeing you again in the future.

Great Bend, Pa, United States
Reviewed 25 January 2017

The suite was the best I have ever used. We were there on a family fun weekend (3 rooms together) and it was a pleasure not to worry about accommodations and enjoyed the extra benefits. I really could live there, it had all the conveniences of home and someone else will clean, change the sheets and bring me clean towels,...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank nancywE895TH
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you so much for your kind review. I am so pleased that you enjoyed your stay here with us! I am happy that you had rooms close by your family, and should you come to the Rochester area again in the future, we hope to see you again!

Penn Yan, New York
Reviewed 23 January 2017

From the standard, fully functional homewood suite apartment style room you're used to, complete with dishwasher and shopping list fulfilments, to the 24/7 fully equipped fitness center (one of the best I've seen), clean pool/hot tub area, functional business center, great breakfast, and evening social you'd be hard pressed to find a reason to be inconvenienced at this property. Throw...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank btls729
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for taking the time out to fill out a review. I am happy to hear that you enjoyed the kitchen in the room. I am very pleased that you utilized the amenities at the hotel. Thank you so much for your kind comments in regards to the hotel staff- I will be sure to let them all know....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel featuring 95 studio, one and two-bedroom suites, offers all the comforts of home, from splendid in-room amenities to exquisite hotel services. Each of our suites is large enough for work, study, entertaining and extended stays and includes much more. ... more   less 

Additional Information about Homewood Suites Rochester/Greece

Address: 400 Center Place Dr, Rochester, NY 14615-4013
Region: United States > New York > Finger Lakes > Rochester
Price Range: $158 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Rochester/Greece 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Homewood Suites Rochester/Greece Hotel Rochester
Hotel Style:
#2 Family Hotel in Rochester
#2 Romantic Hotel in Rochester
#2 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Rochester/Greece staff and other travellers.
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Questions? Get answers from Homewood Suites Rochester/Greece staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the suite, you will be happy!”
 of 5 bubbles Jdt582013, 18 Jan 2017 | Read review
“The elevator is located in the center of the hotel. A room on the first floor or close to elevator would be great”
 of 5 bubbles Pansey43, 9 Nov 2016 | Read review
“When we checked in on line, we got to choose our own room so we chose one in the corner.”
 of 5 bubbles DMSNYC, 19 Oct 2016 | Read review
“High floor”
 of 5 bubbles daydream11, 28 Sep 2016 | Read review
“ik schat in dat alle kamers hier wel rustig liggen”
 of 5 bubbles JeroenXLphotoW, 27 Sep 2016 | Read review
5 of 5